Dutton Gregory Llp

Professional service, good communication, fairly quick to respond, a little clarification over documentation would have sped up some processes.

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Dan Leith

I will definitely recommend you for my friend, and if I decide to buy/sell again I will be coming back to you. Thank you for all your patience and help during my very difficult and challenging selling process.

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Gareth Fullbrook

For some of the questions I was looking for extremely satisfied, because Nicky Marsh was always available with her clear and helpful answers, every time I contacted her. She made the sale process stress free and efficient for me. I was extremely satisfied with the service I received from Dutton and Gregory. Thank you.

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Nicky Marsh

Thank you very much for the work you put in, it was a real save to complete the process before the Stamp Duty increases! Very swift work, and brilliant communication along the way.

A detail in the transfer document, prepared by the seller's solicitor, caused a problem. That resulted in extra work.

I instructed Dutton Gregory on my first commercial property purchase. Whilst the transaction itself completed successfully, I was disappointed with the level of service and advice I received. During my own review of the completion statement, I identified several significant errors, including the omission of rent deposits for two commercial units, rent paid in advance not being accounted for, and an incorrect Stamp Duty Land Tax calculation. Had I not queried these figures myself, I would have overpaid by over £13,000. Whilst mistakes can happen, I would not have expected errors of this nature or magnitude on a completion statement prepared by a solicitor. I was also concerned that a charge document submitted to Companies House contained my signature and my witness's residential address, which became publicly available. I later discovered that this information could have been redacted before submission. My previous experience with a similar Companies House filing was that such information had been redacted as a matter of course, so I had no reason to believe this document would be treated differently. My concern is not that they failed to follow an instruction—I wasn't aware there was a decision to make. Rather, I would have expected a solicitor, particularly knowing this was my first commercial property transaction, to advise me that the document would be published in full and that redaction was an available option. Following a complaint, the firm maintained that advising on redaction was not part of its standard process unless specifically requested. Whilst I respect that this is their position, I remain disappointed by the outcome and feel that a little more proactive guidance, together with greater attention to detail throughout the transaction, would have avoided these issues entirely. For those reasons, I would be hesitant to use the firm again.

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Naomi Williams

Bournemouth Office: Nadia Choudhury, Senior Associate Solicitor. Kelly Howe, Legal Assistant. Highly recommended for excellent legal guidance and exceptional customer service. Nadia achieved our sale smoothly and expertly, keeping us well informed. She deftly navigated us through a complex contract to a sound outcome. A very positive experience on every level.

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Nadia Choudhury

Pleasant experience with Dutton Gregory from the very beginning to the end of our purchase. Communication was superb and proactive, and the attention to detail shown throughout the whole process was commendable. A special gratitude to Nadia and Kelly for guiding us throughout the process.

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Nadia Choudhury

Quoted me £3500-£4000 for a commercial property purchase ended up being over £8000. Should of leanrt from the first time when the same thing happened but thought id give them Another try. Also asked them to send a letter for another matter billed me £500. Might aswell give them a blank cheque! Ridiculously expensive and will never use them again!

This was the second time we've used Dutton Gregory in as many years and we will always use them based on these 2 experiences. On this occasion, Gareth and Issie were absolutely amazing! Helping us complete on our first buy to let, they were patient, kind, friendly and incredibly responsive, even to stressy emails and phone calls when we were panicking about some detail! We cannot express our gratitude enough to them, absolute credits to their firm and their profession. Thank you! Dan and Sarah