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Burrows

5.0 | 213 Reviews 213 Reviews | Housing & Property
232 Total Company Reviews info icon Housing & Property | info icon 232 Total Company Reviews Housing & Property | info icon 232 Total Company Reviews

49 Bell Street, Sawbridgeworth, Sawbridgeworth, Hertfordshire, CM21 9AR

Accepting new clients

49 Bell Street, Sawbridgeworth, Sawbridgeworth, Hertfordshire, CM21 9AR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636631

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Burrows Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Burrows are accredited by

The Law Society accreditation awarded to Burrows
Conveyancing Quality Scheme accreditation awarded to Burrows

Description

Established in 1935, we are a trusted and cost-effective law firm, specialising in family law, wealth protection, and property matters in Essex, Hertfordshire, and Middlesex. Our team of professionals are dedicated to ensuring a seamless and stress-free experience for all of our clients. With our wide-ranging expertise, we can handle all of your legal needs with exceptional care and attention to detail.

Rankings by area of expertise

The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Burrows Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Burrows are accredited by

The Law Society accreditation awarded to Burrows
Conveyancing Quality Scheme accreditation awarded to Burrows

Description

Established in 1935, we are a trusted and cost-effective law firm, specialising in family law, wealth protection, and property matters in Essex, Hertfordshire, and Middlesex. Our team of professionals are dedicated to ensuring a seamless and stress-free experience for all of our clients. With our wide-ranging expertise, we can handle all of your legal needs with exceptional care and attention to detail.

Rankings by area of expertise

The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Burrows

Meet the team of Burrows

Contact & Locations - Burrows

Opening hours

Monday 09:30–17:00
Tuesday 09:30–17:00
Wednesday 09:30–17:00
Thursday 09:30–17:00
Friday 09:30–17:00
Saturday (Closed)
Sunday (Closed)

49 Bell Street, Sawbridgeworth, Sawbridgeworth, Hertfordshire, CM21 9AR

Reviews

5.0 /5 213 Reviews
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Clients say

What clients say about Burrows

The firm specialises in residential conveyancing, probate and property disputes, demonstrating strong technical expertise, efficiency and thoroughness. Clients praise clear explanations of legal matters, proactive case management, effective stakeholder handling and competitive costs. Valued soft skills include excellent communication, responsiveness, professionalism, empathy and reliability; transitions between solicitors are seamless and personable, reducing stress for first‑time buyers and complex cases alike. The team is described as approachable, tenacious and courteous, consistently keeping clients informed and making difficult transactions feel manageable.

responsive communication
professional conduct
stress reduction
seamless transitions
clear explanations
efficient service
knowledgeable staff
approachable team
proactive updates
client-focused care

ReviewSolicitors Review List

Profile image of Joe Carr

Joe Carr

Verified

21 South Weald Road

As always Janice took great care of our sale. Now processing our new property purchase Many thanks

Solicitors tagged in
this review

from Burrows

Thank you, Joe, for your kind feedback. We’re pleased to hear that Janice continues to take great care in supporting you through your sale and ongoing purchase.

0
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J Boorman

Verified
Housing & Property

Domestic Conveyance

Katrina Whyard and Alexandra Bartlett manged my home sale and purchase excellently. I felt very little stress during the whole process, they were always responsive to my communications and proactive with their updates to me.

Legal experts tagged in
this review

from Burrows

Thank you for your feedback. We are delighted to hear that our team managed your sale and purchase effectively, and that their responsiveness and proactive updates helped make the process feel low stress.

0
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Lorcan

Verified

Great Experience as First Time Buyers

As first time buyers, the whole process felt pretty daunting at times, but Katrina was incredibly helpful, responsive and professional throughout. She explained everything clearly, kept things moving, and made what could have been a very stressful purchase feel much more manageable. When our case was transferred to Alexandra later in the process, the transition was seamless and we continued to receive excellent support through to completion. We’re very grateful to both Katrina and Alexandra for all their hard work and would highly recommend Burrows to anyone going through a property purchase.

Legal experts tagged in
this review

from Burrows

Thank you for your wonderful review. We’re so pleased to hear that Katrina and Alexandra were able to make your first home purchase feel more manageable and less stressful. It’s great to know you felt well supported throughout the process and that the transition between the team was seamless. Your recommendation is truly appreciated.

0
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Rahmaan

Verified
Housing & Property

Purchase of our property

Katrina and Alexandra was incredibly helpful and efficient in handling our property case. Even when the case was transferred to Alexandra, the transition was seamless. I highly recommend Katrina and Alexandra, and want to express my gratitude for their assistance.

Legal experts tagged in
this review

from Burrows

Thank you, Rahmaan, for your feedback. We’re delighted to hear Katrina and Alexandra provided such helpful and efficient support throughout your property purchase.

0
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Anonymous

Verified
Housing & Property

Excellent customer service

We had a great experience with Katrina as our solicitor. As first time buyers, she was professional, responsive, and explained everything clearly throughout the process. She made everything feel much less stressful, and we would highly recommend her.

Legal experts tagged in
this review

from Burrows

We are delighted to hear that Katrina provided a professional, responsive, and clear service throughout your first-time purchase, and that she was able to make the process feel less stressful by explaining everything clearly at each stage. We really appreciate you taking the time to share your experience and your recommendation.

0
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Other Reviews

Profile image of Mike Mchugh

Mike Mchugh

Mike

I have used Burrows, formerly based in Wembley, satisfactorily on several occasions. My point of contact being Roy Thakkar; he is a first rate representative for your company . Roy helped me with my conveyancing on a number of properties in a professional, friendly & efficient manner. I will no doubt be returning for future ventures & being totally satisfied would highly recommend. Definitely the company for all your legal needs. Mike M

Solicitors tagged in
this review

from Burrows

Dear Mike, Thank you for your feedback. We’re delighted to hear that you’ve had consistently satisfactory experiences with our firm and that Roy Thakkar has been a first-rate representative for the company. We truly appreciate you sharing your experience.

0
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Kian

Housing & Property

Kian

Janice and the rest of the Burrows team have been absolutely excellent from start to finish. Our mortgage adviser (Bell St Mortgages) recommended her and I’m so pleased he did - a league above our previous solicitor. Communication was prompt and pleasant, she played a vital part in getting us in our new home for Christmas. Thank you Jan!

Solicitors tagged in
this review

Burrows

Thank you for your wonderful feedback, Kian. We’re delighted to hear that Janice and the Burrows team provided excellent, prompt, and pleasant support throughout your home purchase. It’s great to know she played a key role in getting you into your new home for Christmas, and we’ll be sure to pass on your thanks. Kind regards, Burrows

0
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Julie-Ann

Housing & Property

Julie-Ann

Great service from Alexandra who helped us with the process of buying our new home. There were a few delays in the chain but she always kept us updated and answered our questions. Excellent communication and very professional. Thank you.

Solicitors tagged in
this review

Burrows

Thank you for your kind feedback, Julie-Ann. We’re delighted to hear that Alexandra provided professional service, kept you informed, and answered your questions throughout the home-buying process. We appreciate your comments and support.

0
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Profile image of steven

steven

Housing & Property

steven

Used Burrows solicitors for the sale of my mum‘s house after she moved into a care home Alexandra was great kept me informed all the way through and was always very helpful and willing to correspond when necessary would thoroughly recommend

Solicitors tagged in
this review

Burrows

Dear Steve. Thank you very much for such a positive review. I am so pleased you were happy with the service provided. If you require any assistance in the future, please do not hesitate to contact me. Kindest regards, Alexandra

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Jody

Housing & Property

Jody

Throughout our (somewhat complicated) remortgage, Katrina and the team at Burrows have been nothing short of excellent. Whenever I contacted them with a question or for clarification I received a very prompt and clear reply which allowed everything to run very smoothly. I would highly recommend using their services, and will be using them again in the future. Once again, a very big thank you to everyone on the team there, especially to Katrina!

Legal experts tagged in
this review

A representative from Burrows responded to this review

Dear Jody. Thank you so much for your feedback. We are very pleased that Katrina (and the team) provided you with such a brilliant service . If we can be of any further assistance, please do not hesitate to contact us.

0
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Reviews

5.0 /5 232 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Burrows

The firm specialises in residential conveyancing, probate and property disputes, demonstrating strong technical expertise, efficiency and thoroughness. Clients praise clear explanations of legal matters, proactive case management, effective stakeholder handling and competitive costs. Valued soft skills include excellent communication, responsiveness, professionalism, empathy and reliability; transitions between solicitors are seamless and personable, reducing stress for first‑time buyers and complex cases alike. The team is described as approachable, tenacious and courteous, consistently keeping clients informed and making difficult transactions feel manageable.

responsive communication
professional conduct
stress reduction
seamless transitions
clear explanations
efficient service
knowledgeable staff
approachable team
proactive updates
client-focused care

ReviewSolicitors Review List

Profile image of Joe Carr

Joe Carr

Verified

21 South Weald Road

As always Janice took great care of our sale. Now processing our new property purchase Many thanks

Solicitors tagged in
this review

from Burrows

Thank you, Joe, for your kind feedback. We’re pleased to hear that Janice continues to take great care in supporting you through your sale and ongoing purchase.

0
Collected on: ReviewSolicitor collection source logo
Profile image of J Boorman

J Boorman

Verified
Housing & Property

Domestic Conveyance

Katrina Whyard and Alexandra Bartlett manged my home sale and purchase excellently. I felt very little stress during the whole process, they were always responsive to my communications and proactive with their updates to me.

Legal experts tagged in
this review

from Burrows

Thank you for your feedback. We are delighted to hear that our team managed your sale and purchase effectively, and that their responsiveness and proactive updates helped make the process feel low stress.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Rita Cox

Rita Cox

Verified

Great company to deal with!

Very happy with the service. Enjoyed rugby chats with Janice!

Solicitors tagged in
this review

from Burrows

Thank you for your feedback. We are delighted to hear that you were very happy with the service and enjoyed your interactions with Janice throughout.

0
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Claire Baldwin

Verified

Professional and friendly service!

Great to deal with and nothing was too much trouble. Everyone we dealt with at the firm was professional and courteous and we could contact Janice about any questions we had without any problems. Would definitely use again!

Solicitors tagged in
this review

from Burrows

Thank you for your feedback. We’re delighted to hear that you found our team professional, courteous, and easy to deal with, and that Janice was always available to assist with your queries. Your recommendation is greatly appreciated.

0
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Anonymous

Verified

Burrows review

Good legal services. Wish the office was a bit closer but not a problem Issue (apparently) with emails containing attachments on our Apple system, but easily avoided using printout and surface mail options

Solicitors tagged in
this review

from Burrows

Thank you for your feedback. We’re pleased to hear that you were happy with our services. We appreciate your comments regarding location and email attachments, and we’re glad suitable alternatives were able to resolve this for you.

0
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Other Reviews

Profile image of sharon stock

sharon stock

sharon

Janice Bartlett went above and beyond during the sale of my flat. Despite the many obstacles along the way, Janice and her team remained professional, polite, and supportive throughout, always keeping me updated on progress. I’m very grateful for all their hard work and would highly recommend Burrows Solicitors.

from Burrows

Thank you for your feedback. We’re delighted to hear that our team were able to support you effectively throughout, while keeping you fully updated along the way. We truly appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Mike Mchugh

Mike Mchugh

Mike

I have used Burrows, formerly based in Wembley, satisfactorily on several occasions. My point of contact being Roy Thakkar; he is a first rate representative for your company . Roy helped me with my conveyancing on a number of properties in a professional, friendly & efficient manner. I will no doubt be returning for future ventures & being totally satisfied would highly recommend. Definitely the company for all your legal needs. Mike M

Solicitors tagged in
this review

from Burrows

Dear Mike, Thank you for your feedback. We’re delighted to hear that you’ve had consistently satisfactory experiences with our firm and that Roy Thakkar has been a first-rate representative for the company. We truly appreciate you sharing your experience.

0
Collected on: Google collection source logo
Profile image of Andy Tan

Andy Tan

Commercial Property

Andy

Janice and the team is Great, very professional, able to assist all the way, even we have some complications in our restaurant from the seller’s they able to give good advice, Highly recommend Regards Andy

Solicitors tagged in
this review

from Burrows

Dear Andy, Thank you for your kind feedback. We are delighted to hear that Janice and the team provided professional, knowledgeable support throughout your restaurant purchase, even with complications from the seller. Your recommendation is greatly appreciated.

0
Collected on: Google collection source logo
Profile image of Kian

Kian

Housing & Property

Kian

Janice and the rest of the Burrows team have been absolutely excellent from start to finish. Our mortgage adviser (Bell St Mortgages) recommended her and I’m so pleased he did - a league above our previous solicitor. Communication was prompt and pleasant, she played a vital part in getting us in our new home for Christmas. Thank you Jan!

Solicitors tagged in
this review

Burrows

Thank you for your wonderful feedback, Kian. We’re delighted to hear that Janice and the Burrows team provided excellent, prompt, and pleasant support throughout your home purchase. It’s great to know she played a key role in getting you into your new home for Christmas, and we’ll be sure to pass on your thanks. Kind regards, Burrows

0
Collected on: Google collection source logo
Profile image of Julie-Ann

Julie-Ann

Housing & Property

Julie-Ann

Great service from Alexandra who helped us with the process of buying our new home. There were a few delays in the chain but she always kept us updated and answered our questions. Excellent communication and very professional. Thank you.

Solicitors tagged in
this review

Burrows

Thank you for your kind feedback, Julie-Ann. We’re delighted to hear that Alexandra provided professional service, kept you informed, and answered your questions throughout the home-buying process. We appreciate your comments and support.

0
Collected on: Google collection source logo

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