Jane Gasking
Housing & Property
Conveyancy
Very efficient, friendly and quick service. Couldn't ask for more. Highly recommend. Will tell friends to use Sadie
Legal experts tagged in
this review
Robson & Co Solicitors
Structural Defects
|
197 Total Company Reviews
Structural Defects
|
197 Total Company Reviews
9, North Street, Ashford, Kent, TN24 8LF
Accepting new clients
9, North Street, Ashford, Kent, TN24 8LF
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 638524
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Robson & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
5%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
3%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
0%
below national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.3/5
Initial Impressions
4.5/5
Approachability
4.4/5
Documentation Accuracy
4.4/5
Legal Knowledge
4.5/5
Value for money
4.4/5
Accreditations
Robson & Co Solicitors are accredited by
Trading names:
•
Robson & Co Solicitors
Description
Get legal advice from a team you can trust.
Rankings by area of expertise
The rankings below show the areas of expertise that Robson & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Robson & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
4%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
4% above
national average
Success
Rate
Rate
Satisfied with outcome
5%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
5% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
2%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
2% above
national average
Communication
4.3/5
Initial Impressions
4.5/5
Approachability
4.4/5
Documentation Accuracy
4.4/5
Legal Knowledge
4.5/5
Value for money
4.4/5
Accreditations
Robson & Co Solicitors are accredited by
Trading names:
•
Robson & Co Solicitors
Description
Get legal advice from a team you can trust.
Rankings by area of expertise
The rankings below show the areas of expertise that Robson & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
2 / 4
Wills, Trusts & Probate
1 / 4
Family Law
2 / 3
Commercial Property
2 / 4
Immigration Law
1 / 1
Land Law
2 / 3
Crime/ Criminal Defence
2 / 2
Agriculture
1 / 2
Employment
2 / 3
Dispute Resolution
2 / 2
Notary
1 / 1
Consumer
2 / 3
Elder Law
1 / 1
Immigration
1 / 2
Driving offences
1 / 2
Regulations
2 / 4
Local
2 / 4
Housing & Property
526 / 4,769
Wills, Trusts & Probate
251 / 3,761
Family Law
631 / 4,221
Commercial Property
554 / 3,667
Immigration Law
159 / 1,147
Land Law
305 / 1,321
Crime/ Criminal Defence
272 / 2,139
Agriculture
192 / 819
Employment
440 / 3,621
Dispute Resolution
332 / 1,801
Notary
204 / 843
Consumer
436 / 4,416
Elder Law
99 / 314
Immigration
498 / 2,281
Driving offences
182 / 623
Regulations
233 / 2,413
National
634 / 11,165
Meet the team of Robson & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Sadie Smith
Conveyancer
5.0
|
23 Reviews
Meet the team of Robson & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Samuel Jones
Solicitor
4.8
|
48 Reviews
Sadie Smith
Conveyancer
5.0
|
23 Reviews
Lorna Rainey
Conveyancer
1.0
|
1 Reviews
Contact & Locations - Robson & Co Solicitors
Opening hours
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | |
| Wednesday | 09:00–17:00 | |
| Thursday | 09:00–17:00 | |
| Friday | 09:00–17:00 | (Open) |
| Saturday | (Closed) | |
| Sunday | (Closed) |
9, North Street, Ashford, Kent, TN24 8LF
Reviews
4.4
/5
93 Reviews
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Review Source
Rating
Review Source
Clients say
What clients say about Robson & Co Solicitors
The firm specialises in wills, probate, property transfers and remortgages, demonstrating clear legal knowledge and efficient, effective handling of cases. Clients praise prompt communication, thorough explanations and practical advice. Valued soft skills include patience, compassion, friendliness and approachability, with courteous, professional service and a relaxed, reassuring manner. Clients highlight responsiveness, clarity, reliability and thoughtful support during difficult situations, plus competitive pricing and successful outcomes.
Helpful
Understanding
Quick responses
Efficient
Informative
Friendly
Knowledgeable
Patient
Professional
Clear advice
ReviewSolicitors Review List
J Jeffery
House sale
We found Sadie to be very helpful and understanding with the sale of our brother's house. She was very quick at responding to all emails. They were informative and efficient. We would certainly recommend Sadie if you need to sell your house. Thank you Sadie.
Legal experts tagged in
this review
from Robson & Co Solicitors
Thank you for your kind feedback.. We’re delighted to hear that Sadie was helpful, understanding, and efficient throughout the sale of your brother’s house. It’s great to know her prompt communication and clear updates made the process easier for you, and we really appreciate your recommendation.
Antony David
Verified
This review was submitted by a verified client of Robson & Co Solicitors.
Housing & Property
Super Service
Sadie Smith of Robson & Co carried out my property transfer with efficiency, speedily and at highly competitive cost. Great service and highly recommended
Legal experts tagged in
this review
from Robson & Co Solicitors
Thank you so much for taking the time to share your feedback and for highly recommending Sadie. We understand that efficiency and clear value are incredibly important when it comes to property transactions. We are absolutely delighted to hear that Sadie handled your property transfer so speedily and smoothly, all while delivering the great service and highly competitive cost that Robson & Co prides itself on. I will be sure to pass your lovely comments along to Sadie, who will be thrilled to know she met your high standards. Thank you for choosing Robson & Co, and please do not hesitate to reach out if we can ever assist you again in the future!
Ellie Gannon
Housing & Property
Remortgaging
Sadie has been immensely helpful and supportive throughout our first ever remortgage process. The initial contact was fast and clear and I understood everything that was required from me. Sadie kept constant communication and answered every question promptly and with full details so I was never left unsure of the answer given. Couldn’t recommend enough
Legal experts tagged in
this review
from Robson & Co Solicitors
Thank you for your feedback! We’re so glad Sadie made your first remortgage process clear and stress-free. It’s great to hear that her communication and detailed answers gave you the confidence you needed.
anonymous
quick service
I had a name change at Robson and co and was pleased with my experience, I had Samuel jones helping me with a name change. Samuel was quick ,efficient and did me a great looking document. He was friendly and helpful. i would recommend this firm.
Solicitors tagged in
this review
from Robson & Co Solicitors
Thank you for your feedback and recommendation. We are pleased to hear that Samuel provided a quick, efficient and friendly service.
Reviews
4.4
/5
197 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Robson & Co Solicitors
The firm specialises in wills, probate, property transfers and remortgages, demonstrating clear legal knowledge and efficient, effective handling of cases. Clients praise prompt communication, thorough explanations and practical advice. Valued soft skills include patience, compassion, friendliness and approachability, with courteous, professional service and a relaxed, reassuring manner. Clients highlight responsiveness, clarity, reliability and thoughtful support during difficult situations, plus competitive pricing and successful outcomes.
Helpful
Understanding
Quick responses
Efficient
Informative
Friendly
Knowledgeable
Patient
Professional
Clear advice
ReviewSolicitors Review List
Derek Putman
Verified
This review was submitted by a verified client of Robson & Co Solicitors.
Wills, Trusts & Probate
Wills of Derek and Patricia Putman
Procedure very well explained and wills drafted perfectly in accordance with wishes. Professionalism and a good understanding of what was required was maintained throughout.
Solicitors tagged in
this review
Kirsty Holden-Unwin
Verified
This review was submitted by a verified client of Robson & Co Solicitors.
Wills, Trusts & Probate
Will Writing
Friendly, knowledgeable, made to feel at ease throughout. Thanks 😊
Solicitors tagged in
this review
Jane Gasking
Housing & Property
Conveyancy
Very efficient, friendly and quick service. Couldn't ask for more. Highly recommend. Will tell friends to use Sadie
Legal experts tagged in
this review
Mary and Byron Harris
Verified
This review was submitted by a verified client of Robson & Co Solicitors.
Wills, Trusts & Probate
Fast, efficient service
Samuel was very personable, explaining everything in detail. He was able to answer all of our questions, drew our wills up quickly and efficiently.
Solicitors tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Robson & Co Solicitors.
Will Writing
The process was clearly explained and completed without any issues.
Solicitors tagged in
this review
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