Girlings Personal Injury Claims Ltd logo

Girlings Personal Injury Claims Ltd

5.0 | 33 Reviews 33 Reviews | Personal Injury
81 Total Company Reviews info icon Personal Injury | info icon 81 Total Company Reviews Personal Injury | info icon 81 Total Company Reviews

16 Rose Lane, Canterbury, Kent, CT1 2UR

Accepting new clients

16 Rose Lane, Canterbury, Kent, CT1 2UR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 522082

Girlings Personal Injury Claims Ltd |

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Girlings Personal Injury Claims Ltd only have 81 reviews listed.

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Girlings Personal Injury Claims Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Girlings Personal Injury Claims Ltd are accredited by

Clinical Negligence accreditation awarded to Girlings Personal Injury Claims Ltd
The Law Society accreditation awarded to Girlings Personal Injury Claims Ltd

Description

We are a Kent based company, operating out of Canterbury. We are affiliated to Girlings, who have additional offices in Ashford and Herne Bay. We specialise solely in injury claims (accident claims, medical/clinical negligence claims and criminal injuries) and can advise on a No Win No Fee basis, where appropriate. All our staff are friendly and approachable.

Rankings by area of expertise

The rankings below show the areas of expertise that Girlings Personal Injury Claims Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Girlings Personal Injury Claims Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Girlings Personal Injury Claims Ltd are accredited by

Clinical Negligence accreditation awarded to Girlings Personal Injury Claims Ltd
The Law Society accreditation awarded to Girlings Personal Injury Claims Ltd

Description

We are a Kent based company, operating out of Canterbury. We are affiliated to Girlings, who have additional offices in Ashford and Herne Bay. We specialise solely in injury claims (accident claims, medical/clinical negligence claims and criminal injuries) and can advise on a No Win No Fee basis, where appropriate. All our staff are friendly and approachable.

Rankings by area of expertise

The rankings below show the areas of expertise that Girlings Personal Injury Claims Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Girlings Personal Injury Claims Ltd

16 Rose Lane, Canterbury, Kent, CT1 2UR

Reviews

5.0 /5 33 Reviews
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Rating

Clients say

What clients say about Girlings Personal Injury Claims Ltd

The firm is praised for expertise in medical and clinical negligence, including complex, long-running claims and accident cases. Clients value the team’s professionalism, thoroughness and ability to select suitable experts and counsel. Soft skills highlighted include empathy, kindness, patience, clear explanations, regular updates and a reassuring, approachable manner. Several clients said the firm made difficult claims much easier to manage, including adapting paperwork for accessibility. Negative feedback is limited, but some cases were lengthy and stressful, with frustration around prolonged timelines and heavy paperwork, even when this was not always blamed on the firm.

Kept updated
Explained clearly
Professional service
Sympathetic approach
Genuine care
Strong expertise
Helpful guidance
Adapted paperwork
Quick responses
Long process

ReviewSolicitors Review List

Profile image of John Pattison

John Pattison

Verified
Personal Injury

So professional but welcoming

Clare has so much experience in the field of clinical negligence that she hand picks the right experts including the barrister for the case. My case was prolonged and it took 41/2 years to settle but not through the fault of Girling’s. However, I was thoroughly happy with the claim awarded at the end of the day and it is testament to both Clare Milne’s professionalism and that of our barrister Rory Badenoch that it was settled to my satisfaction. The financial outcome will make me and my wife’s remaining years just a bit more comfortable to bear. The whole team at Girlings were brilliant so thanks to Clare, Michelle and Madeleine for their service.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Dear John. Thank you for your kind feedback. We are pleased to hear that Clare's expertise and careful selection of experts, along with the support of the wider team, helped achieve a satisfactory outcome in your clinical negligence claim. We are also glad that you felt well supported throughout what was a long process, and that the final result will make a meaningful difference to you and your wife. We really appreciate you taking the time to share your experience.

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Anonymous

Verified

5 star service

Girlings have been dealing with my daughters accident claim for the last 3.5 years and then they took on my claim in relation to my daughters accident. Raphaelle has been exceptional dealing with my claim and I cannot fault her in anyway. She was always so understanding, knowledgeable and explained everything clearly. I am dyslexic so I found the overload of paperwork very overwhelming, after expressing this to Raphaelle she put me straight at ease and adapted the paperwork so it was more manageable for me to be able to understand. She was extremely helpful, kind, respectful and a dependable communicator. I can’t thank Raphaelle enough for making what could have been a very stressful time very stress free. Thank you

Legal experts tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your review. We’re pleased to hear Raphaelle provided such supportive, clear and understanding assistance throughout your claim, and took the time to adapt communication to help make the process more manageable for you.

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Amie Cussen

Verified

Claim

My solicitor Raphaelle was amazing, I would highly recommend her. From the very beginning, she was professional and incredibly knowledgeable. Her persistence and hard work to conclude my claim was very impressive and very much appreciated. I was informed at every stage, and explained everything which made the process stress free. My claim has now come to a successful conclusion. Thank you very much to everyone involved at Girlings.

Legal experts tagged in
this review

Girlings Personal Injury Claims Ltd

Thank you, Amie, for taking the time to share your experience. We are delighted that Raphaelle was able to provide professional, knowledgeable, and supportive guidance throughout your claim. It’s wonderful to hear that the process was made stress-free and concluded successfully. Your recommendation means a great deal to the team. Kind regards, Girlings Personal Injury Claims Ltd

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Anonymous

Verified

Fractured foot claim

I would highly reccomend Girlings, the team are all friendly, helpful and professional. I had the pleasure of working with Ruby Stone for my claim. She was amazing, so attentive, clear, patient, supportive and explained everything thoroughly, throughout the whole process / claim.

Legal experts tagged in
this review

Girlings Personal Injury Claims Ltd

Thank you for your feedback. We are delighted to hear that Ruby Stone and the Girlings team provided attentive, clear, and supportive guidance throughout your claim. Your recommendation is greatly appreciated.

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Donna

Verified

Compensation

I strongly recommend Girlings. They handled everything, not fast - but not their fault, they reached a good end result. They have tirelessly pursued our case through some difficulties, and their tenacity won an award for my son. Thank you all.

Solicitors tagged in
this review

Girlings Personal Injury Claims Ltd

Dear Donna, Thank you for your thoughtful review and for recommending our firm. We appreciate your understanding around the timescales involved and are pleased that our team’s persistence and determination helped achieve a positive outcome for your son.

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Reviews

5.0 /5 81 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Girlings Personal Injury Claims Ltd

The firm is praised for expertise in medical and clinical negligence, including complex, long-running claims and accident cases. Clients value the team’s professionalism, thoroughness and ability to select suitable experts and counsel. Soft skills highlighted include empathy, kindness, patience, clear explanations, regular updates and a reassuring, approachable manner. Several clients said the firm made difficult claims much easier to manage, including adapting paperwork for accessibility. Negative feedback is limited, but some cases were lengthy and stressful, with frustration around prolonged timelines and heavy paperwork, even when this was not always blamed on the firm.

Kept updated
Explained clearly
Professional service
Sympathetic approach
Genuine care
Strong expertise
Helpful guidance
Adapted paperwork
Quick responses
Long process

ReviewSolicitors Review List

Profile image of CHRISTINA PERRIDGE

CHRISTINA PERRIDGE

Medical negligence claim. Girlings.

From my very first phone call with Michelle Meakin I felt that we were in safe hands, supported by a kind and understanding professional who combined excellent legal advice with understanding and compassion., The journey with a medical negligence claim can seem overwhelming and even a little scary but Michelle always took the time to explain things and reassure us. Her confidence and calm manner helped us to deal with the demands of this process. The legal and medical experts that she deals with were all equally kind and helpful. Michelle explained everything at every step of the way and she always treated us with immense patience and respect. We trusted her 100% and the final outcome was all that we could have wished. She always kept us informed if she was away and responded to any communication speedily and clearly. I can honestly say that Michelle is remarkable and I would 100% recommend her to anyone considering legal action. Thank you so much Michelle.

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Anonymous

Verified

Great firm.

Ruby (my lawyer) was brilliant. She handled my case professionaly and sympathetically, she kept me updated at every step, and was able to explain things very well throughout the process. She is a credit to the firm.

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anonymous

Personal Injury - Medical Negligence Claim

My case began in 2018 after I became a victim of medical negligence. I approached Girlings as I believed I had a rightful case and needed support and guidance through what was an extremely difficult and challenging time. From the very beginning, Girlings were welcoming, approachable, and showed genuine care and understanding. They took on my case and supported me throughout the entire process with compassion, professionalism, and no prejudice. They treated me as an individual, listened to my concerns, understood my needs, and accepted me for who I am. I would like to extend a very special thank you to Kate Kennell and her team for their dedication, commitment, and determination in fighting my complex medical negligence case over several years. Their expertise, perseverance, and belief in my case helped achieve a successful outcome, and I will always be grateful for the work they put into securing justice for me. The journey was long and, at times, incredibly challenging, but I always felt supported by a team that genuinely cared about my wellbeing and achieving the best possible result. Their professionalism and compassion made a significant difference throughout the process. I am extremely grateful to Girlings, Kate Kennell, and the whole team for the support they provided from start to finish. I would have no hesitation in recommending Girlings to anyone who needs legal support in the future. They provide not only expert legal guidance but also the care, understanding, and reassurance that people need during some of the most difficult moments of their lives. Thank you once again to Kate Kennell and the entire Girlings team for everything you have done for me.

Legal experts tagged in
this review

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Profile image of John Pattison

John Pattison

Verified
Personal Injury

So professional but welcoming

Clare has so much experience in the field of clinical negligence that she hand picks the right experts including the barrister for the case. My case was prolonged and it took 41/2 years to settle but not through the fault of Girling’s. However, I was thoroughly happy with the claim awarded at the end of the day and it is testament to both Clare Milne’s professionalism and that of our barrister Rory Badenoch that it was settled to my satisfaction. The financial outcome will make me and my wife’s remaining years just a bit more comfortable to bear. The whole team at Girlings were brilliant so thanks to Clare, Michelle and Madeleine for their service.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Dear John. Thank you for your kind feedback. We are pleased to hear that Clare's expertise and careful selection of experts, along with the support of the wider team, helped achieve a satisfactory outcome in your clinical negligence claim. We are also glad that you felt well supported throughout what was a long process, and that the final result will make a meaningful difference to you and your wife. We really appreciate you taking the time to share your experience.

0
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Profile image of Susan Mortley

Susan Mortley

Verified
Clinical Negligence

Clinical Negligence Claim

Clare Milne and her team held my hand, provided continual strength and guidance and managed the difficult process of claiming for a life changing event I never expected to happen. Taking legal steps wasn’t an easy decision and it was such a relief to have someone with Clare’s professional knowledge and experience lead the claim on my behalf. I would thoroughly recommend Clare and Girlings to anyone looking to engage a solicitor in this sector.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your high recommendation. We are so pleased that Clare Milne and her team could provide the strength and guidance you needed during such a difficult time. It is a relief to know that Clare’s expertise made the legal process easier for you. We will certainly pass your kind words along to her and the team.

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