anonymous
Take too long!
I have been waiting for over 3 years now every time I email my solicitor she always says the same answer it the Defendant fault it becoming a joke now say away use another solicitors!!
Baker & Coleman Solicitors Limited
Post Traumatic Epilepsy
|
103 Total Company Reviews
Post Traumatic Epilepsy
|
103 Total Company Reviews
6th Floor, St. Johns Court, Ainsworth Street, Blackburn, Lancashire, BB1 6AR
Accepting new clients
6th Floor, St. Johns Court, Ainsworth Street, Blackburn, Lancashire, BB1 6AR
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 619778
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Baker & Coleman Solicitors Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
1%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
4%
below national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
3%
below national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.1/5
Initial Impressions
4.4/5
Approachability
4.2/5
Documentation Accuracy
4.2/5
Legal Knowledge
4.4/5
Value for money
4.2/5
Accreditations
Baker & Coleman Solicitors Limited are accredited by
Description
Based in Blackburn, Lancashire, Baker & Coleman Solicitors is a commercial law firm. It enables businesses and individuals by providing more value than the price paid by its partners. We are committed to providing practical, clear, affordable and creative solutions for commercial organisations and private individuals.
Rankings by area of expertise
The rankings below show the areas of expertise that Baker & Coleman Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Baker & Coleman Solicitors Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
6%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
6% above
national average
Success
Rate
Rate
Satisfied with outcome
4%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
4% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
5%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
5% above
national average
Communication
4.4/5
Initial Impressions
4.6/5
Approachability
4.5/5
Documentation Accuracy
4.5/5
Legal Knowledge
4.6/5
Value for money
4.5/5
Accreditations
Baker & Coleman Solicitors Limited are accredited by
Description
Based in Blackburn, Lancashire, Baker & Coleman Solicitors is a commercial law firm. It enables businesses and individuals by providing more value than the price paid by its partners. We are committed to providing practical, clear, affordable and creative solutions for commercial organisations and private individuals.
Rankings by area of expertise
The rankings below show the areas of expertise that Baker & Coleman Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Personal Injury
277 / 2,653
Clinical Negligence
391 / 1,246
Employment
1105 / 3,621
Professional Negligence
408 / 1,297
Construction
265 / 856
Consumer
918 / 4,416
Company & Commercial
906 / 4,185
Energy & Transport
100 / 511
Immigration
722 / 2,281
Money & Tax
549 / 1,952
Welfare & Benefits
310 / 1,049
National
1388 / 11,165
Contact & Locations - Baker & Coleman Solicitors Limited
6th Floor, St. Johns Court, Ainsworth Street, Blackburn, Lancashire, BB1 6AR
Reviews
4.2
/5
45 Reviews
Filter your results
Star rating
Rating
ReviewSolicitors Review List
john stephen cowley cowley
Personal Injury
Industrial deafness
Hassan Rafaqat Phoned today we spoke about my claim for industrial deafness he was very well mannerd and hellpfull
anonymous
Personal Injury
Military hearing loss claim
I started my claim over 3 years ago and have now signed my authority for a settlement. Yes it’s a long process, however the MOD is a big business, so big respect to the team at baker-Coleman who are battling to get us our compensation. Thank you to phoebie who has been dealing with my claim and kept me informed thank you. To all the negative comments on here I would say be grateful to this team of lawyers, because if you have served in the military and have been into battle then you know what’s it’s like to have to go through the pain and hopefully come out the other end. My point is these guys are going into battle on your behalf, so be patient and you might just come out the other end with a win. Thank you baker Coleman for standing alongside side me. Best regards
Robert
A familiar trend
Awful communication, just awful. Can not speak to anybody but the 1 claim handler on your case, if they are off sick, or on holiday, you must wait!!! 6 of my ex colleagues who used another solicitor, were kept in close contact, and have had they're claims settled, they started their claims 3 months after I made my claim
A representative from Baker & Coleman Solicitors Limited responded to this review
We are sorry to hear about your frustration and the delays you've experienced. We completely understand how important clear and timely communication is and we sincerely regret that you have not received the level of service you expected. If you could email me your case ID number at M.Shafiq@bakercoleman.co.uk, I will look into this for you and ensure your file handler provides you with an update as soon as possible. Kind regards, Baker and Coleman Solicitors.
keith
Very Poor Communication
I registered with Baker Coleman to represent me for my hearing claim against the MOD. Sadly, the whole process took almost 3 years from start to finish. I work for the MOD so many of my work colleagues (on my recommendation) used the same practice and have all experienced the same situation. After an offer of compensation was made by the MOD, and accepted it, took almost 2 months for the MOD to pay. Im informed that interest should have been added to the overall sum, if after 14 days the defendant doesnt pay. The compensation was eventually paid into my bank account less the interest. I understand there are delays because it takes a long time to recover the medical documents, however, it would be good practice if the company contact the claimant on a regular basis. As an example a colleague of mine initially submitted his claim 2 years ago. He sent an email requesting an update 12 days ago...........hes still waiting for a response.
A representative from Baker & Coleman Solicitors Limited responded to this review
Thank you for sharing your experience and providing such detailed feedback. We sincerely apologise for any frustrations caused your claim process. We understand how delays and a lack of consistent communication can lead to dissatisfaction and we deeply regret any inconvenience you and your colleagues have experienced. While some delays, such as those tied to obtaining medical documents or MOD responses are unfortunately beyond our control, we are actively working to improve communication practices, including proving regular updates to claimants to ensure you feel supported and informed throughout the process. Regarding interest on late payments, this is something we would be happy to look into further for you. If you believe an error has been made, please get in touch so we can investigate this matter thoroughly. Your feedback is invaluable as it highlights areas we can enhance to better serve our clients. We truly appreciate your patience and recommendation and are committed to making necessary improvements moving forward. - Baker and Coleman Solicitors.
Reviews
4.5
/5
103 Reviews
Filter your results
Star rating
Rating
ReviewSolicitors Review List
anonymous
Take too long!
I have been waiting for over 3 years now every time I email my solicitor she always says the same answer it the Defendant fault it becoming a joke now say away use another solicitors!!
john stephen cowley cowley
Personal Injury
Industrial deafness
Hassan Rafaqat Phoned today we spoke about my claim for industrial deafness he was very well mannerd and hellpfull
anonymous
Personal Injury
Military hearing loss claim
I started my claim over 3 years ago and have now signed my authority for a settlement. Yes it’s a long process, however the MOD is a big business, so big respect to the team at baker-Coleman who are battling to get us our compensation. Thank you to phoebie who has been dealing with my claim and kept me informed thank you. To all the negative comments on here I would say be grateful to this team of lawyers, because if you have served in the military and have been into battle then you know what’s it’s like to have to go through the pain and hopefully come out the other end. My point is these guys are going into battle on your behalf, so be patient and you might just come out the other end with a win. Thank you baker Coleman for standing alongside side me. Best regards
Paul
Speaking to a representative
I discussed various aspects of my claim today with Zain. He was very helpful and gave me complete assurances to feel that every issue was being expertly dealt with.
Colin
Hearing
I was contasted by Affan who was very polite and helpful, as was his colleague. I would recommend this firm to anybody reading this and my friends and family. Very professional company.
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