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Bond Turner Limited

5.0 | 361 Reviews 361 Reviews | Housing & Property
1,197 Total Company Reviews info icon Housing & Property | info icon 1,197 Total Company Reviews Housing & Property | info icon 1,197 Total Company Reviews

5B The Parklands, Lostock, Bolton, Lancashire, BL6 4SD

0151 236 3737

Accepting new clients

5B The Parklands, Lostock, Bolton, Lancashire, BL6 4SD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 655711

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Bond Turner Limited |
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5.0
Excellent
361 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
The Law Society accreditation awarded to Bond Turner Limited
Chambers UK Leading Firm 2026 accreditation awarded to Bond Turner Limited
Trading names:
• Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Defamation, Libel & Privacy, Historic , physical & psychiatric abuse, Credit Hire, Road Traffic Accidents and Data Protection Breaches.

Rankings by area of expertise

Local 1 / 18
National 64 / 11,165
4.9
Excellent
1,197 Reviews
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
The Law Society accreditation awarded to Bond Turner Limited
Chambers UK Leading Firm 2026 accreditation awarded to Bond Turner Limited
Trading names:
• Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Defamation, Libel & Privacy, Historic , physical & psychiatric abuse, Credit Hire, Road Traffic Accidents and Data Protection Breaches.

Rankings by area of expertise

Meet the team of Bond Turner Limited

Haleema Hussain

Haleema Hussain

Fee Earner

5.0 2
Kieron Jones

Kieron Jones

5.0 2

Meet the team of Bond Turner Limited

Haleema Hussain

Haleema Hussain

Fee Earner

5.0 2
Kieron Jones

Kieron Jones

5.0 2

Contact details

0151 236 3737
info@bondturner.com
www.bondturner.com

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

5B The Parklands, Lostock, Bolton, Lancashire, BL6 4SD

Reviews

5.0 /5 361 Reviews
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    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm for expertise in personal injury, road traffic accidents, cycling and moped claims, housing disrepair, medical negligence and insurance matters. Reviews highlight strong legal knowledge, efficient case handling and successful outcomes, often with compensation secured quickly and smoothly. Clients particularly value the team’s clear communication, regular updates, professionalism, patience, empathy and reassuring support. The firm is also seen as approachable, responsive and thorough, making complex legal processes feel straightforward and less stressful throughout.

    Professional service
    Clear communication
    Kept informed
    Helpful staff
    Supportive team
    Quick response
    Efficient handling
    Clear advice
    Patient understanding
    Excellent outcome

    ReviewSolicitors Review List

    Profile image of Olivia

    Olivia

    Housing & Property

    Terrible and Deceitful Service!!!

    - No real help given. - Misleading practices (informed financial compensation would be achieved and building works would be completed), thus to ensure my health would no longer be at stake - Bamboozled into believing that my disrepair would be addressed and compensation for the damage to my health and well-being - No form of help delivered, but just a conflict created between me and my housing provider, all because they felt the need to take all the money!! DO NOT TRIUST THEIR VERBAL CONTRACTS, even though they say one thing they want every penny... In essence, this legal firm are a bunch of parasites and money hungry and could not care to less about the problems you are experiencing in your home as they managed to achieve 100% of the compensation!!! AND TURNER ARE NOT TO BE TRUSTED!!!!

    A representative from Bond Turner responded to this review

    Hi Olivia, Thank you for your review. We are saddened to read your comments and that you feel our service did not meet your expectations. We fully appreciate the process may not be progressing as swiftly as you may have desired, but we can assure you our team are working hard in your favour to have the work on your home undertaken and bring your claim to a full and satisfying conclusion. We appreciate your patience during this time and we are here for you if you require any further assistance. Kind regards Simon Murphy Bond Turner

    0
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    Profile image of Barnaby

    Barnaby

    Housing & Property

    Waste of time

    Extreme mold disrepair case property destroyed won nothing except wasting my time . Useless

    0
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    Profile image of Kevin

    Kevin

    Housing & Property

    Housing disrepair claim

    Bond and turner represented my housing disrepair with A2 Dominion, I was compensated £1000 which was paid to Bond and Turner for the disrepair. Bond and Turner charged £892 and sent me a cheque of £108 which I didn't bother to cash it and also my apartment hasn't been fixed yet. I still have damp and mould in my room

    3
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    Profile image of Sharon

    Sharon

    Housing & Property

    Housing disrepair

    All I can say is if you do need to do a disrepair claim . Think twice and look around . I rarely get replies . It’s been over 18 months . I’m now moving house and I get no answers even to the fact that I’m simply trying to update them. I just get ignored most of the time . No repairs were carried out. I was told that my case is now working its way through the court system . Fair enough but I’m given no proof of this nothing . An answer via email surely isn’t that hard . Person dealing Joseph Harrison .

    A representative from Bond Turner responded to this review

    Dear Sharon, we are sorry to hear that our service has not met your expectations. We have since spoken with you to resolve your concerns. We explained the current position of your case, which you understood and appreciated the update. We are committed to supporting our clients at every step. Thank you.

    2
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    Profile image of Amy

    Amy

    Housing & Property

    Housing disrepair claim

    Very good service would highly recommend

    1
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    Other Reviews

    Profile image of Charlie Sherain-reed

    Charlie Sherain-reed

    Housing & Property

    Charlie

    ⭐⭐⭐⭐⭐ I can’t thank Ellena at Bond & Turner enough for all her help and support with my case. She was professional, helpful, and provided excellent advice throughout. Her communication was fantastic, and she always kept me informed and followed everything through. I would highly recommend Ellena to anyone needing support with their case. Thank you for everything!

    Legal experts tagged in
    this review

    legal expert Ellena Corner Henderson Ellena Corner Henderson

    Hi Charlie, Thank you so much for your 5-star rating and your kind words about our colleague, Ellena. It was our pleasure to provide you with Ellena's excellent assistance and we are so pleased to hear you had such a positive experience with her service. We will be sure to share your kind words with her, along with the rest of our team, who will be delighted to read your wonderful feedback. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
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    Profile image of joshua mcintosh

    joshua mcintosh

    Housing & Property

    joshua

    Thank you for all your help. You have been very prompt, and your communication has been amazing, Keep up the good work

    Legal experts tagged in
    this review

    legal expert Ellena Corner Henderson Ellena Corner Henderson

    Hi Joshua, Thank you so much for your 5-star review, we really appreciate it. It has been our pleasure to assist you and provide you with such a positive experience, and we will certainly share your kind words with the rest of our team who will be delighted to see your review. We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
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    Profile image of Lucy Asare

    Lucy Asare

    Housing & Property

    Lucy

    I was very excited good job done staff are professional answered to my calls and call me back and give updates on my case I recommend you to everyone Thank you very much.

    Legal experts tagged in
    this review

    legal expert Aleksandra Dietrich Aleksandra Dietrich

    Hi Lucy, Thank you so much for taking the time to leave us a review, the positive feedback means a lot to us. It has been our pleasure to work with you to secure a successful outcome and our team will be very grateful to read your wonderful review. We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
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    Profile image of Betsy Arthur

    Betsy Arthur

    Housing & Property

    Betsy

    Daisy has gone above and beyond for me with my disrepair case against my landlord. It’s been a few months but glad to have finally Manage to get things sorted! I would highly recommend to anyone seeking the help to get their house a liveable home . Thanks again Daisy!

    Legal experts tagged in
    this review

    legal expert Daisy Dever Daisy Dever

    Hi Betsy, Thank you so much for taking the time to leave us a 5-star review, we really appreciate it. It is wonderful to hear your experience with our firm was such a positive experience and it was our pleasure to provide you with Daisy's expertise to secure a successful outcome. We will be sure to share your kind words with Daisy, along with her team leader, Olivia, who will ensure she receives the recognition she deserves. We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to reach out to us again if you ever require our assistance in the future. Kind regards Simon Murphy Bond Turner

    0
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    Profile image of Irfana Yasmeen

    Irfana Yasmeen

    Housing & Property

    Irfana

    Thank you for the big help. I appreciate your work.

    Legal experts tagged in
    this review

    legal expert Joshua Graham Joshua Graham

    Hi Irfana, Thank you so much for your review, the positive feedback means a lot to us. It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
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    Reviews

    4.9 /5 1197 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for expertise in personal injury, road traffic accidents, cycling and moped claims, housing disrepair, medical negligence and insurance matters. Reviews highlight strong legal knowledge, efficient case handling and successful outcomes, often with compensation secured quickly and smoothly. Clients particularly value the team’s clear communication, regular updates, professionalism, patience, empathy and reassuring support. The firm is also seen as approachable, responsive and thorough, making complex legal processes feel straightforward and less stressful throughout.

      Professional service
      Clear communication
      Kept informed
      Helpful staff
      Supportive team
      Quick response
      Efficient handling
      Clear advice
      Patient understanding
      Excellent outcome

      ReviewSolicitors Review List

      Profile image of Mat

      Mat

      Personal Injury

      Highly recommend Bond Turner

      I had a motorcycle accident leaving me with a catastrophic injury. I immediately contacted Bond Turner solicitors and they came out to visit me as soon as I got home from hospital. Jonathan and Caitlin instantly put me at ease when I met them. They were very friendly and easy to talk to. They listened to everything I had to say throughout my entire experience and gave me professional, honest advice. I was not expecting the amount of updates I have had throughout my journey and I have not had to chase them for answers/information once. The communication from both of them has been fantastic. Jonathan and Caitlin have supported me throughout and have gotten me the best possible outcome with as little stress as possible. I will be forever grateful and I cannot recommend them enough.

      Legal experts tagged in
      this review

      legal expert Jonathan Shields Jonathan Shields
      legal expert Caitlin Carter Caitlin Carter

      A representative from Bond Turner responded to this review

      Hi Mat, Thank you so much for taking the time to share your experience with us. We are thrilled to hear you found Jonathan and Caitlin's assistance helpful; they make a wonderful team and are such a valuable asset to our firm. It was our pleasure to provide you with their service during what must have been a difficult time, and we will certainly share your kind words with them, along with their team leader, James, who will ensure they receive the recognition they deserve. We thank you for placing your trust in Bond Turner to handle your claim and we wish you all the very best. Kind regards Simon Murphy Bond Turner

      0
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      Profile image of Robert Jacks

      Robert Jacks

      Personal Injury

      Miss and Hit

      I've had a personal injury case dealt with by Bond Turner. As with all things like this it's going to take time and the ideal is for the solicitors to deal with it in a timely, efficient, clear and sympathetically. This matter was dealt with by three handlers, the first one was adequate, the second one poor and the final one for the majority of the case was Samuel Johnson who I think was exemplary. I don't like giving bad reviews really but the second handler was unsypmathetic, pushy and basically didn't progress the case on my behalf and seemed a law to himself. In comparison, once he left I had a call with Samuel and a barrister soon after and from there things have proceeded in a diligent and professional matter and I have no complaints.

      Solicitors tagged in
      this review

      legal expert Samuel Johnson Samuel Johnson

      A representative from Bond Turner responded to this review

      Hi Robert, Thank you for your review, the positive feedback means a lot to us. We are so pleased to hear you found Samuel's assistance helpful and we would like to thank you for keeping faith in us for the duration of your claim. We will certainly share your kind words with Samuel and we hope you will be very pleased with the settlement our team secured for you. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again should you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
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      Profile image of I A I

      I A I

      bad service

      they promise to call back and never do this is one of the attitudes.

      Legal experts tagged in
      this review

      legal expert Stephan Farmer Stephan Farmer

      A representative from Bond Turner responded to this review

      Hi, We are saddened to see you left us a negative review and would very much like to investigate this matter. We are unable to identify you by your username so we have requested further information via the Review Solicitors site. Alternatively, could you please email us at customerexperience@bondturner.com with your name and case reference and we can make sure someone contacts you. Kind regards Simon Murphy Bond Turner

      0
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      Profile image of anonymous

      anonymous

      Personal Injury

      Amazing!!

      Real professionals, keeping me informed throught everything, fast efficient & very understanding, fantastic advice. No pressure at all with anything. Chloe was also a great helpz a real asset to the company. A cut above the rest. I would ofcourse 100% recommend. Thank you.

      Legal experts tagged in
      this review

      legal expert Angelos Ioannides Angelos Ioannides
      legal expert Chloe McLoughlin Chloe McLoughlin

      A representative from Bond Turner responded to this review

      Hi, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with such a wonderful experience with our firm and we will certainly share your kind words with Angelos and Chloe, along with their team leader, who will ensure they receive the recognition they deserve. We thank you for placing your trust in Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
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      Profile image of anonymous

      anonymous

      Personal Injury

      Cycling accident

      I was involved in a Cycling accident, to which a car pulled out and hit me side on .

      Legal experts tagged in
      this review

      legal expert Lee Henderson Lee Henderson

      A representative from Bond Turner responded to this review

      Hi, Thank you so much for leaving a review, the positive feedback means a lot to us. It has been our pleasure to assist you and provide you with an excellent service. And we will share your kind words with the rest of our team who will be delighted to read your review. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

      0
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      Other Reviews

      Profile image of Jasmail Sidhu

      Jasmail Sidhu

      Personal Injury

      Jasmail

      Excellent service 👍 thanks

      Legal experts tagged in
      this review

      legal expert Daniel Smith Daniel Smith

      Hi Jasmail, Thank you so much for your 5-star rating, we really appreciate it. It was our pleasure to provide you with a helpful assistance and we will share your review with the rest of the team who will be delighted by the feedback. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
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      Profile image of Charlie Sherain-reed

      Charlie Sherain-reed

      Housing & Property

      Charlie

      ⭐⭐⭐⭐⭐ I can’t thank Ellena at Bond & Turner enough for all her help and support with my case. She was professional, helpful, and provided excellent advice throughout. Her communication was fantastic, and she always kept me informed and followed everything through. I would highly recommend Ellena to anyone needing support with their case. Thank you for everything!

      Legal experts tagged in
      this review

      legal expert Ellena Corner Henderson Ellena Corner Henderson

      Hi Charlie, Thank you so much for your 5-star rating and your kind words about our colleague, Ellena. It was our pleasure to provide you with Ellena's excellent assistance and we are so pleased to hear you had such a positive experience with her service. We will be sure to share your kind words with her, along with the rest of our team, who will be delighted to read your wonderful feedback. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
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      Profile image of Martynas Ignatavicius (marciux)

      Martynas Ignatavicius (marciux)

      Personal Injury

      Martynas

      I believe it's been 3rd time using their services, every time everything was exceptional, no issues. Thanks guys 🤜🤛

      Legal experts tagged in
      this review

      legal expert Courtney Molyneux Courtney Molyneux

      Hi Martynas, Thank you so much for your 5-star rating, we really appreciate it. It was our pleasure to provide you with a helpful assistance and we will share your review with the rest of the team who will be delighted by the feedback. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
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      Profile image of Chris Butler

      Chris Butler

      Personal Injury

      Chris

      James Tomlinson and team were always at hand for advice and guidance. Thanks for a great outcome. Chris

      Legal experts tagged in
      this review

      legal expert James Tomlinson James Tomlinson

      Hi Chris, Thank you so much for your 5-star review, the positive feedback means a lot to us. It was a pleasure to provide you with such excellent assistance from James and the team, and we will certainly share your kind words with them. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again should you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of Waleed Mustafa

      Waleed Mustafa

      Personal Injury

      Waleed

      Bond Turner team was extremely professional, helpful, and supportive throughout my accident claim. They handled my case legally and professionally and guided me through the whole process. I am very happy with their service and would highly recommend them to anyone.

      Legal experts tagged in
      this review

      legal expert Daniel Smith Daniel Smith

      Hi Waleed, Thank you so much for taking the time to share your experience. It was our pleasure to assist you and we are so pleased to hear you found our service both helpful and professional. Your kind words will certainly be shared with the rest of our team who will be delighted to read your wonderful feedback. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo

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