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Crompton Halliwell

4-6 St. Marys Place, Bury, Lancashire, BL9 0EA

Accepting new clients

4-6 St. Marys Place, Bury, Lancashire, BL9 0EA

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The Solicitors Regulation Authority

Regulator ID: 465896

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Crompton Halliwell only have 8 reviews listed.

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Crompton Halliwell Review Scores & Client Satisfaction Overview

No Reviews
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Value for
Money
83% below
national average
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Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

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Crompton Halliwell Review Scores & Client Satisfaction Overview

4.0
Very Good
88%
Value for
Money
5% above
national average
75%
Success
Rate
7% below
national average
75%
Would
Recommend
6% below
national average
Communication 4.1/5
Initial Impressions 4.2/5
Approachability 4.0/5
Documentation Accuracy 4.0/5
Legal Knowledge 4.1/5
Value for money 4.4/5

Rankings by area of expertise

The rankings below show the areas of expertise that Crompton Halliwell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Crompton Halliwell

4-6 St. Marys Place, Bury, Lancashire, BL9 0EA

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4.0 /5 8 Reviews
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Profile image of Nigel Leinweber

Nigel Leinweber

POA, Will & Probate

I can’t thank Jo and the team enough for all their help and support with my parents’ Power of Attorney, Will and Probate. From start to finish, she was incredibly professional, caring and understanding, and made what could have been a very stressful process much easier for us. Nothing was too much trouble, and we always felt that we were in safe and capable hands. Her attention to detail, communication and genuine care made a real difference. I would have no hesitation in recommending them to anyone looking for a professional and compassionate service.

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A representative from Crompton Halliwell responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Jo and the team were able to support you and your family through what can be a difficult and complex time. It means a great deal to know that you felt cared for, reassured and in safe hands throughout the process. Thank you again for your trust and recommendation.

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anonymous

Equity transfer

Unhappy as very unprofessional. Take on my case after 3 weeks they decide conflict of interest. Despite this i was charged 14.00 for search charge. I was chasing them my self no one willing to speak over the phone. Wont be using them nxt time.

A representative from Crompton Halliwell responded to this review

Thank you for your feedback. We are sorry to hear that you were dissatisfied with the service you received. We understand why this would have been frustrating. However, where a conflict of interest is identified, we have a professional obligation not to proceed with a matter. That said, we recognise that this should have been identified and communicated much earlier. We understand your concern regarding the £14 search charge. However, this fee was incurred obtaining the necessary documents and information required to progress your matter and was therefore a legitimate disbursement incurred on your behalf. Your comments regarding communication and the lack of telephone support have also been noted and will be reviewed internally. We take complaints about the standard of our service seriously and will use your feedback to improve our processes.

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Sam Dawson

Housing & Property

First time buyer

Can’t fault a single thing with my experience. They provided the best quote by far when I was exploring my options. Amy H in particular was amazing. She took away all the stress and confusion of being a first time buyer and not only helped me to understand all the legal terms, but also worked tirelessly to ensure all deadlines were met and that I could move into my first home as fast as possible. I couldn’t recommend Amy or Crompton Halliwell any more, they were faultless throughout. Thank you Amy and all the team.

A representative from Crompton Halliwell responded to this review

Thank you so much for your fantastic review. Buying your first property can be both exciting and overwhelming, so it’s wonderful to know that Amy’s guidance, communication and hard work helped you feel confident throughout and ensured everything stayed on track. Congratulations on your first home, and thank you for choosing Crompton Halliwell!

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Brian Levine

Housing & Property

Excellent

I have used Crompton Halliwell many times when buying or selling property. From start to finish the service was excellent. Communication throughout the whole process was exactly as you would expect. I would highly recommend them

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A representative from Crompton Halliwell responded to this review

Thank you so much for your kind words! We’re delighted to hear that you’ve had such positive experiences with Crompton Halliwell. Providing excellent service and clear communication from start to finish is exactly what we strive for, so it’s great to know we delivered for you. We truly appreciate your continued trust and your recommendation, it means a lot to us.

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Russell

Wills, Trusts & Probate

Excellent service

They were very professional and dealt with out probate issue promptly. Thanks again

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