Crompton Halliwell

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Jo and the team were able to support you and your family through what can be a difficult and complex time. It means a great deal to know that you felt cared for, reassured and in safe hands throughout the process. Thank you again for your trust and recommendation.

Thank you for your feedback. We are sorry to hear that you were dissatisfied with the service you received. We understand why this would have been frustrating. However, where a conflict of interest is identified, we have a professional obligation not to proceed with a matter. That said, we recognise that this should have been identified and communicated much earlier. We understand your concern regarding the £14 search charge. However, this fee was incurred obtaining the necessary documents and information required to progress your matter and was therefore a legitimate disbursement incurred on your behalf. Your comments regarding communication and the lack of telephone support have also been noted and will be reviewed internally. We take complaints about the standard of our service seriously and will use your feedback to improve our processes.

Thank you so much for your fantastic review. Buying your first property can be both exciting and overwhelming, so it’s wonderful to know that Amy’s guidance, communication and hard work helped you feel confident throughout and ensured everything stayed on track. Congratulations on your first home, and thank you for choosing Crompton Halliwell!

Thank you so much for your lovely review! We’re delighted to hear that despite the challenges with the leasehold company, you felt well supported and kept informed throughout the process. We’re so pleased Amy could make your first property sale a little less daunting. Thank you again for choosing Crompton & Halliwell.

Thank you so much for your kind words! We’re delighted to hear that you’ve had such positive experiences with Crompton Halliwell. Providing excellent service and clear communication from start to finish is exactly what we strive for, so it’s great to know we delivered for you. We truly appreciate your continued trust and your recommendation, it means a lot to us.