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Waterstone Legal

5.0 | 75 Reviews 75 Reviews | Points Based System (PBS)
495 Total Company Reviews info icon Points Based System (PBS) | info icon 495 Total Company Reviews Points Based System (PBS) | info icon 495 Total Company Reviews

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

01314608847

Accepting new clients

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011137

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Waterstone Legal |

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5.0
Excellent
75 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Waterstone Legal are accredited by

The Law Society accreditation awarded to Waterstone Legal
Conveyancing Quality Scheme accreditation awarded to Waterstone Legal
Trading names:
• Waterstone Solicitors
• Waterstone Legal

Description

Established in 2014, We strive to be the leading general practice firm by delivering quality and value to our clients. We deliver consistent services across our platform of practices and sectors in all matters we undertake including but not limited to Immigration, Conveyancing, litigation, Landlord and Tenancy matters.

Rankings by area of expertise

Immigration 2 / 85
Local 3 / 66
4.7
Excellent
495 Reviews
94%
Value for
Money
11% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Waterstone Legal are accredited by

The Law Society accreditation awarded to Waterstone Legal
Conveyancing Quality Scheme accreditation awarded to Waterstone Legal
Trading names:
• Waterstone Solicitors
• Waterstone Legal

Description

Established in 2014, We strive to be the leading general practice firm by delivering quality and value to our clients. We deliver consistent services across our platform of practices and sectors in all matters we undertake including but not limited to Immigration, Conveyancing, litigation, Landlord and Tenancy matters.

Rankings by area of expertise

Meet the team of Waterstone Legal

Hasan Forqan

Hasan Forqan

Solicitor

4.8 4

Meet the team of Waterstone Legal

Hasan Forqan

Hasan Forqan

Solicitor

4.8 4

Contact details

01314608847
info@wslegal.co.uk
www.waterstonelegal.co.uk

Opening hours

Monday 09:00–18:00
Tuesday 09:00–18:00
Wednesday 09:00–18:00
Thursday 09:00–18:00
Friday 09:00–18:00
Saturday (Closed)
Sunday (Closed)

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Reviews

5.0 /5 75 Reviews
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    Rating

    Review Source

    Clients say

    Clients praise the firm for conveyancing, property transactions and immigration law expertise, highlighting professionalism, legal knowledge, efficiency and successful outcomes. Reviewers value clear, timely communication, responsiveness, attention to detail, dedication and persistence. The team is described as supportive, approachable and calming in stressful matters, with staff who explain steps clearly and keep clients informed. Many commend proactive case progression, reliability and strong client care, noting confidence, patience and a helpful, friendly manner throughout processes.

    responsive communication
    professional staff
    legal expertise
    keeps informed
    efficient handling
    approachable manner
    dedicated service
    attention to detail
    successful outcomes
    friendly team

    ReviewSolicitors Review List

    Profile image of Sami bici

    Sami bici

    Immigration

    great legal knowledge

    Oliverta and Soela provided excellent support throughout my UK immigration process. They were professional, responsive, and explained every step clearly, making the whole experience much easier and less stressful. I highly recommend their immigration services.

    Legal experts tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu
    legal expert Suela Doda Suela Doda

    from Waterstone Legal

    Thank you, Sami, for your feedback. We’re glad to hear that Oliverta and Soela provided excellent support throughout your UK immigration process. It’s great to know their professionalism, responsiveness, and clear explanations helped make the experience easier and less stressful for you. Your kind recommendation is greatly appreciated.

    0
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    Profile image of Armando Aruci

    Armando Aruci

    Verified
    Immigration

    Thankyou Oliverta Mediu

    I had a very positive experience working with Oliverta Mediu on my family law case. She was professional, knowledgeable, and genuinely supportive throughout what was a very stressful time. She explained everything clearly, kept me updated at every stage, and always made time to answer my questions. I really appreciated her calm and understanding approach, which made a difficult situation much easier to handle. I would highly recommend Oliverta Mediu to anyone looking for a reliable and compassionate family lawyer.

    Legal experts tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu
    legal expert Hana Khan Hana Khan

    from Waterstone Legal

    Thank you so much for your kind review, Armando. We're very pleased to hear that our professional and supportive approach helped during a difficult time.

    0
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    Profile image of Artur

    Artur

    Verified
    Immigration

    Immigration

    I am extremely grateful for the outstanding support and dedication my solicitor Oliverta Mediu provided throughout my immigration case, which lasted six long years. From the very beginning, she demonstrated professionalism, patience, and a deep understanding of immigration law. Despite the many challenges and delays along the way, she and Rafidah Mahmud remained committed, keeping me informed and reassured at every stage. What truly stood out was their persistence and attention to detail, especially during the appeal process. Thanks to their expertise and thorough preparation, my case was ultimately successful in court. This result has had a life-changing impact on me, and I cannot thank them enough for their hard work and determination. I highly recommend their services to anyone facing complex immigration matters—they genuinely care about their clients and go above and beyond to achieve the best possible outcome. Many Thanks to Oliverta Mediu!

    Legal experts tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu
    legal expert Rafidah Mahmud Rafidah Mahmud

    from Waterstone Legal

    Thank you so much for your heartfelt review, Artur. We're delighted that our professionalism, patience, and detailed preparation helped secure a successful outcome and made a life-changing difference for you.

    1
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    Profile image of Klodiana Bushamau

    Klodiana Bushamau

    Verified

    Excellent Service and Successful Outcome

    I had an excellent experience with Waterstone Legal during my EU Settlement Scheme application, which was successfully granted. I would like to express my sincere gratitude to Rafidah Mahmud for her constant support, professionalism, and clear communication throughout the entire process. She kept me informed at every step and made everything feel much less stressful. I would also like to highly commend Oliverta Mediu for her excellent work and expertise. Her guidance and dedication were truly outstanding and played a key role in the success of my application. The whole team has been incredibly helpful, efficient, and kind. I truly appreciate all their hard work and would highly recommend their services to anyone in need of immigration assistance. Thank you again for everything!

    Legal experts tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu
    legal expert Rafidah Mahmud Rafidah Mahmud

    from Waterstone Legal

    Thank you so much for your kind words, Klodiana. We are delighted that your application was granted and that our team could support you through the process. Rafidah and Oliverta will be very pleased to hear your positive feedback.

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    Profile image of Safia

    Safia

    Immigration

    Professional support during a long and challenging visa application

    I worked with Oliverta Mediu on a very complex spouse visa application that took just over a year. She was professional, knowledgeable, and supportive throughout the process, providing clear legal guidance and attention to detail. We are very grateful for everything she did to help us reach the end. I would recommend her to anyone needing assistance with a spouse visa or immigration matter.

    Solicitors tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu

    from Waterstone Legal

    Thank you for your thoughtful review and for sharing your experience, Safia. We’re pleased to hear that Oliverta provided professional, knowledgeable, and consistent support throughout what was clearly a long and complex spouse visa application. She is dedicated to guiding clients with care and attention to detail, and your kind words reflect that commitment. We’re very grateful for your trust in our firm and are delighted to have been able to support you to a successful outcome. Your recommendation is truly appreciated.

    2
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Igli

    Igli

    Igli

    Oliverta is in a league of her own When it comes to legal matters — especially immigration — there’s only one person I trust: Oliverta at Waterstone Solicitors. I’ve used her services before and I’ll continue to use her for anything I need in the future. Once you experience the way Oliverta works, there’s no going anywhere else. She fights for your case like it’s her own. Her dedication, knowledge, and confidence are unmatched. She doesn’t just handle your case — she owns it, guiding you through every step with clarity and calm. If you want someone who genuinely cares and gets real results, Oliverta is the one. A true professional and a powerful ally.

    Solicitors tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu

    Waterstone Legal

    Thanks.

    0
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    Profile image of Ardit _hd

    Ardit _hd

    Ardit

    Oliverta and Hana were incredibly helpful throughout my visa extension application process.They were always available to answer any questions I had, no matter how small or complex.Overall we have been extremely happy with the cost and services provided and would highly recommend their services.

    Thanks, Ardit.

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    Profile image of Rose

    Rose

    Rose

    My husband and I utilised the services of Waterstone Legal to procure an Indefinite Leave to Remain (ILR) visa with the Home Office. Our primary solicitor Mr. Darius Dani was knowledgeable, professional, courteous and competent throughout the process. Since 2018, my family and I have benefited from using the services of Waterstone Legal on numerous occasions. We have no hesitation in recommending Darius + Mr. Shah Ali and the rest of the team @Waterstone Legal for all your legal quandaries.

    Waterstone Legal

    Thank you for your kind words, Rose. We're thrilled to hear about your positive experience with Darius, Shah Ali, and the team at Waterstone Legal. We truly appreciate your continued trust and recommendation.

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    Profile image of Marsel

    Marsel

    Marsel

    I am incredibly grateful to Oliverta for her exceptional assistance in securing a spouse visa. From our very first consultation, it was evident that she possesses an in depth understanding of immigration law and a genuine commitment to her clients. Throughout the proccess she was very professional, knowledgeable, and always available to address our concerns. She meticulously guided us through each step, ensuring we had all the necessary documentation and that everything was submitted correctly and on time. Her attention to detail and thoroughness gave us great confidence and peace of mind. Thanks waterstone legal expertise and dedication, our spouse visa was approved without any issues. We are now able to move forward with our lives together and we owe it all to their outstanding services I highly recommend Waterstone Legal to anyone in need of assistance. Thank you for making our dream reality.

    Waterstone Legal

    Thank you, Marsel.

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    Profile image of Chantelle

    Chantelle

    Chantelle

    Really recommend mr shah ali allahumma barik, my husband had two visa refusals and appeals kicked out of court.. but today my husband was served with his first remain to leave work permit 🤗 did wait a little while but that side was completely out of the firms hands,as that was all on the home office side of things nothing to do with Mr Ali.

    Solicitors tagged in
    this review

    legal expert Shah Ali Shah Ali

    Waterstone Legal

    Thank you!

    2
    Collected on: Google collection source logo

    Reviews

    4.7 /5 495 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for conveyancing, property transactions and immigration law expertise, highlighting professionalism, legal knowledge, efficiency and successful outcomes. Reviewers value clear, timely communication, responsiveness, attention to detail, dedication and persistence. The team is described as supportive, approachable and calming in stressful matters, with staff who explain steps clearly and keep clients informed. Many commend proactive case progression, reliability and strong client care, noting confidence, patience and a helpful, friendly manner throughout processes.

      responsive communication
      professional staff
      legal expertise
      keeps informed
      efficient handling
      approachable manner
      dedicated service
      attention to detail
      successful outcomes
      friendly team

      ReviewSolicitors Review List

      Profile image of Anonymous

      Anonymous

      Verified

      Very Good

      Hana was so patient and kind with me until we had positive results . Thanks to Oliverta as well she is so professional

      Legal experts tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      legal expert Hana Khan Hana Khan
      Reply by profile image of Shah Ali

      Shah Ali

      Thank you for your sweet review. We are glad you had fruitful experience with the team.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Housing & Property

      Very pleased!

      We have worked with Jasmine in our property purchase and very pleased with it overall as she was always on top of everything. Her legal knowledge and dedication to the job is immense and you can just sit and relax! She even worked during holiday time whenever we needed. Definitely recommend her!

      Solicitors tagged in
      this review

      legal expert Jasmine Chaudry Jasmine Chaudry

      from Waterstone Legal

      Thank you for your wonderful feedback. We’re pleased to hear how pleased you were with the service provided by Jasmine Chaudry. Her dedication, expertise, and commitment to keeping matters progressing smoothly, even going the extra mile when needed, are exactly what we strive for.

      0
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      Profile image of ARG

      ARG

      Verified
      Housing & Property

      Good conveyancing experience

      I would like to thank Nithi Kumar for her support throughout our conveyancing and property purchase. She was responsive, professional, and kept us updated throughout the process. Communication was clear and timely, and she was always available to answer our questions and explain any points that required clarification. We particularly appreciated her efficiency in progressing the transaction and helping to keep everything moving forward. Her approachable manner and willingness to assist made the process much easier to navigate. Overall, we had a positive experience and would be happy to recommend her services to others going through the conveyancing process.

      Legal experts tagged in
      this review

      legal expert Nithi Kumar Nithi Kumar

      from Waterstone Legal

      Thank you so much for your lovely and detailed review. We are really pleased to hear that Nithi was able to guide you through your property purchase with such responsiveness, clarity and efficiency throughout. Being approachable, keeping things moving and making sure clients always feel informed and supported are qualities we are very proud of and it is wonderful to know that came through at every stage of your experience. We will make sure Nithi sees your kind words, she will be absolutely delighted. Thank you for recommending her services so warmly and we hope to be of assistance to you again in the future!

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      Profile image of Griselda

      Griselda

      Highly recommended

      Professional, supportive and very helpful with my immigration case.Oliverta and Suela handled everything efficiently and kept me informed at every stage. I really appreciate all their effort and support.Thank you for helping me achieve a successful outcome.

      Legal experts tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      legal expert Suela Doda Suela Doda

      from Waterstone Legal

      Dear Grislda. Thank you for your kind feedback. We’re delighted to hear that Oliverta and Suela provided professional, supportive, and efficient assistance throughout your immigration case. Keeping clients informed and supported is very important to us, and we’re so pleased we could help you achieve a successful outcome.

      0
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      Profile image of Sami bici

      Sami bici

      Immigration

      great legal knowledge

      Oliverta and Soela provided excellent support throughout my UK immigration process. They were professional, responsive, and explained every step clearly, making the whole experience much easier and less stressful. I highly recommend their immigration services.

      Legal experts tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      legal expert Suela Doda Suela Doda

      from Waterstone Legal

      Thank you, Sami, for your feedback. We’re glad to hear that Oliverta and Soela provided excellent support throughout your UK immigration process. It’s great to know their professionalism, responsiveness, and clear explanations helped make the experience easier and less stressful for you. Your kind recommendation is greatly appreciated.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Klaura Gjini

      Klaura Gjini

      Klaura

      The worst experience ever with Oliverta Mediu.

      A representative from Waterstone Legal responded to this review

      Dear Klaura, Thank you for your feedback. We are sorry to hear that you feel this way. We have checked our system and, based on the name shown on this review, you do not appear to be a client of the firm. We are also unable to discuss any client matter publicly due to confidentiality obligations. If this review relates to a matter we handled, please email the relevant details, including the client name, property address and file reference, to s.ali@wslegal.co.uk, and we will be happy to look into this further. Kind regards, Waterstone Legal

      0
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      Profile image of Md Ujjol

      Md Ujjol

      A client

      I’ve had the experience of dealing with 4 conveyancing firms but this was by far worst I’ve experienced. Do not use them at all costs. Communication is extremely poor. They only work on your case when calling and chasing every week. It took 6 months to complete a chain free purchase due to delays caused by Waterstone. To add to this, they had the cheek to tell me to pay extra 250£ for completing within 10 days of exchange. Disgusting.

      Reply by profile image of Shah Ali

      Shah Ali

      Dear Md, Thank you for your feedback. We are sorry to hear about your concerns. Based on the name shown on this review, we have not been able to identify you as a client of the firm. We also cannot discuss client matters publicly due to our confidentiality obligations. If this review relates to a matter we handled, please email the relevant details, including the client name, property address and file reference, to s.ali@wslegal.co.uk so that we can look into this properly. Kind regards, Waterstone Legal

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      Profile image of Syed murshed Miah

      Syed murshed Miah

      Syed

      Waterstone Legal has unfortunately lacked the high expectations that it holds itself up to. It is highly disappointing especially towards the process behind my mortgage. There was a lack of transparency and communication, for many days I was left without any response despite my consistent messages, calls and emails. It was rare instances at which she decided to message back, overall this has began to make me question whether Waterstone Legal is putting their client first and answering questions. Secondly, the attitude. Unfortunately, many people alongside myself aren't particularly aware of the processes behind these complicated systems like getting a mortgage and it is why we rely on Waterstone Legal. However, members at Waterstone have not offered that sense of understanding and somewhat rude at times when I was unable to understand what was being told or asked. It took awfully long for the mortgage to be processed and linked with the lack of transparency. Whilst there is no denying that issues may occur along the way, it should seem standard to be informed about the troubles and the duration of how long this may take. Finally, contacting the reception at Waterstone Legal was poor. When connected, they had no information in regards to the situation and hence would call me back after informing the relevant member. However, no call back had ever occurred. As you can see, Waterstone Legal has significantly undermined it's clients and their wellbeing, creating a rather unpleasant experience.

      Reply by profile image of Shah Ali

      Shah Ali

      Dear Syed, Thank you for your feedback. We are sorry to hear that you feel disappointed with your experience. As this relates to a legal matter, we are unable to discuss the details publicly. However, we have contacted you directly regarding outstanding property-related charges and are awaiting your response. We would be happy to address any concerns through the appropriate channel, so please reply to our email and we will continue to assist.

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      Profile image of Besmir Baku

      Besmir Baku

      Besmir

      Oliverta is the best

      Solicitors tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      Reply by profile image of Shah Ali

      Shah Ali

      We’re grateful for your feedback. Wishing you all the best moving forward.

      0
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      Profile image of Pepa Duarte

      Pepa Duarte

      Pepa

      We had a very difficult process with this firm. There was a lot of confusion in regard to who was taking our case. As first time buyers, the lack of clarity and communication made the process extremely stressful. After our purchase and paying them their fees we started receiving communication from the council chasing a payment the previous owners didn’t do. This is of course not our bill but we’ve been chasing this for over 3 months, calling , sending emails to Waterstones. Incredibly time consuming and they say “they can’t do anything until the sellers respond”. This was their job in the first place and as a company they should be taking responsibility for it.

      Reply by profile image of Shah Ali

      Shah Ali

      Dear Pepa, Thank you for your feedback. It is appreciated that this matter has been frustrating, and your patience is valued. As solicitors, there are strict confidentiality obligations, and for that reason it would not be appropriate to comment in detail on the specifics of your matter in a public forum. A personalised response will therefore be sent to you by email, so that the position can be addressed properly and in your best interests. Kind regards, Waterstone, Legal

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