
Verified review
This review has been left by a verified client who used Stuart Miller Solicitors Ltd.
Matter Type:
Criminal defence - All
Kash
Collected on:
Esra went above and beyond – truly outstanding service!
I had been chasing an update for a few weeks with no luck, and honestly, I was starting to lose hope. When I called and spoke to Esra, I expected the same response I’d been getting – someone saying they’d call me back with an update but never actually doing so.
To my surprise, Esra completely turned things around. She took the time to look into my case, kept me informed every step of the way, and even discovered that my case was actually being handled by another firm! Despite that, Esra didn’t pass me off or refuse to help – she still fulfilled my request and provided me with regular updates, all free of charge.
Her professionalism, kindness, and commitment to helping me meant so much. Esra genuinely went out of her way when she didn’t have to, and that level of service deserves to be recognised.
Thank you, Esra – you’re a credit to your team!
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