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Burrows
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Burrows on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burrows. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burrows and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Burrows performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burrows and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Burrows compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Polly
Collected on:
We sold and bought and moved in within 2 months!
Despite having annual leave arranged, Lorraine was extremely efficient and available.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Deborah
Collected on:
Selling a leasehold flat is a minefield. I would choose Lorraine every time to get through a sale with the least stress possible.
A representative from Burrows responded to this review on 27 March, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Jane
Collected on:
Lorraine is without doubt the best solicitor we have ever used.
Lorraine was always quick in responding to any queries we had and was always supportive. I would highly recommend Lorraine to anyone.
A representative from Burrows responded to this review on 02 March, 2023:
Thank you very much for your review. The positive feedback is gratefully received. We look forward to working with you in the future
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Marie
Collected on:
This is the second time I have used Lorraine to act on a house sale on my behalf and she is outstanding. Her communication is exceptional - there are not many solicitors that you can always get hold of straight away, but Lorraine is always quick to respond even out of hours.
The only negative about this firm is that the Accounts team did not transfer the sales funds to us on completion! We chased a couple of days later (I though the money was held up by the bank) however it turns out they hadn't made the transfer, so this was disappointing.
A representative from Burrows responded to this review on 02 March, 2023:
Thank you very much for your review. We appreciate your comments. I have investigated the delay in sending you the funds and this was down to a recent change in staff. A new legal cashier has joined us and he is still getting used to the system so I apologise for the delay. Many thanks.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Daniela
Collected on:
The best! Promptly responses, very considerate of not native speakers as always willing to simplify the language so it’s easy to understand.
I ‘m confident to recommend and you won’t be disappointed.
A representative from Burrows responded to this review on 02 March, 2023:
Thank you very much for your kind review. I have passed your comments on the Lorraine. We look forward to hearing from you if we can be of any assistance in the future.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Jennifer
Collected on:
I have trusted Lorraine with all of my conveyancing work for almost 10 years. She is brilliant at what she does- she is responsive and deals with complex problems quickly and commercially. I would not hesitate to recommend Lorraine.
A representative from Burrows responded to this review on 02 March, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Caroline
Collected on:
Very supportive, responded very quickly to queries and ensured I understood each stage of the process.
A representative from Burrows responded to this review on 02 March, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Anthony
Collected on:
We managed to buy our first house last year, thanks to Burrows Solicitors.
Our solicitor did an amazing work and I highly recommend Burrows Solicitors.
They know what they are doing and they will take you on cruise control through the whole process of buying or selling.
A representative from Burrows responded to this review on 02 March, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Barbara
Collected on:
Burrows Solicitors just dealt with the sale of my house in Wimbledon. I am extremely impressed with their service. Lorraine Softleigh-Moore, who conducted the sale, was thorough, efficient and understanding.
I am so pleased I chose them.
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Verified review
This review has been left by a verified client who used Burrows.
Kelvin
Collected on:
This review is for a different branch.
Very efficient and proactive dealing with any minor issues quickly and efficiently
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