
Matter Type:
Cycling Accident
martin
Collected on:
Great personal service
This review is for a different branch.
Used thompsons for a personal injury claim (hit by car while cycling) and cannot fault them. I dealt with Phillip James and emma garland. They were very understanding and patient with my lack of tech abilities when It comes to filling in online forms etc. They made a not very nice experience quite bearable. Commutation was I think the best quality. Promptly answered emails and having phil actually answering the phone for the majority of the time was extremely helpful, especially if i was concerned about something. If I am unfortunate enough to have to go through this process again, I will not hesitate to use thompsons and hopefully Philip James again
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