01603 621722
Leadenhall Law Group is a leading law firm, with an integrated practice in Central and West London as well as our established head office in Norwich. With our team of skilled Solicitors, we guarantee our clients experience and expertise in all areas of residential and commercial property law, housing law and family law, as well as a specialist wills, trusts and probate team. Read more...
Leadenhall Law Group Ltd
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Leadenhall Law Group Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Leadenhall Law Group Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Leadenhall Law Group Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Leadenhall Law Group Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Leadenhall Law Group Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Leadenhall Law Group Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Leadenhall Law Group Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
A novice at house purchase I was professionally guided through the process even though some of my questions were trivial. The team were patient and generous with their support.
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Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Tracie
Collected on:
Leadenhall came recommended as a choice from my estate agent. Shelley was extremely quick and efficient. She kept the pace of the sale and purchase of our home going throughout. I found hoowla tricky and the updates a little annoying but overall it is a good tool for keeping you up to speed on your cases. Shelley never failed to get back to me if I had a question she would call me or email back the same day.
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Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Matter Type:
Residential Conveyancing
Emma
Collected on:
Gilmour guided me through what ended up being a long and frustrating case with professionalism and proactive communication.
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Matter Type:
Residential Conveyancing
Karen
Collected on:
I recommend you avoid dealing with Micheal McNally at the Norwich branch, even if recommended by your Estate Agent (who gets £200 for referring them). We're well over three months into our straightforward property sale and are yet to exchange, with no date set to exchange, even though we asked him to ensure it was by the end of November. His delays caused us to lose the rental we were meant to move into and the holding deposit. He lied about sending documents to our Buyer's Solicitor, and failed to chase people or get the documents needed. He refuses to answer the phone and is rude if you pursue him, and has generally made everything much more stressful than it needed to be. There is no complaints procedure on their website, and it's obvious why. From looking at Companies House, it's a family-run business made up of staff who work remotely and are a law unto themselves. I will be seeking legal advice and speaking to the Ombudsman.
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Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Matter Type:
Residential Conveyancing
Sara
Collected on:
A very positive experience, communication clear, regular updates via email from the paralegal Harriet.
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Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Matter Type:
Residential Conveyancing
Elouise
Collected on:
3rd time at least I've used them, handy location for taking in documents. Easy to contact and quick responses to any queries I had.
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Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Matter Type:
Residential Conveyancing
Jacqueline
Collected on:
We were recommended LLG by our estate agent and we had a phone call straight away and they explained about what they were going to do and in layman’s terms and did exactly what they said they would do kept us informed all the way
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Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Sharna
Collected on:
Gilmour worked on both the sale of my flat and the purchase of our house. I was really impressed with how quickly he worked and with how communicative he was. Also, he was pretty much very easy to get hold of whenever I had a question and if he missed a call would invariably call back or email. I felt like I was in good hands at all times and when things slowed down due to the other side’s solicitors Gilmour really did his utmost to get things moving and keep us on schedule. Furthermore Gilmour was always polite, friendly and professional. I’d definitely recommend him.
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Matter Type:
Residential Conveyancing
Carla
Collected on:
We used Amber as our conveyancer for the purchase of our first home. She was fantastic! Very efficient at responding and keeping us up to date with progress. We were also really impressed with the daily update emails and the ability to track our matter at all times. We would highly recommend this service!
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Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Matter Type:
Residential Conveyancing
Ben
Collected on:
Gina was on the ball from the off. Every milestone of my purchase went smoothly and I was updated throughout. Gina was very efficient and lovely to talk to on the phone. Her assistant Destiny, was great too, who helped me hugely at the start of the process.
If I could, I’d buy them both a drink.
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Cassie
Collected on:
Excellent service. Replied to emails within 24 hours always kept us up to date. Shelly was so good at explaining everything. Their portal is very helpful for uploading documents and checking on progress. No Hidden extras in the bill either.
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Gemma
Collected on:
I cannot recommend Mike and Leadenhall Law Group enough. He has made the process of buying our first home seamless and enjoyable. We went from offer to completion within 2.5 months and he was helpful and informative during the whole process. I will be recommending them to friends and family moving forward. Thank you so much. Gemma & Sean Roberts xx
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K
Collected on:
I recommend you avoid dealing with Micheal McNally at the Norwich branch, even if recommended by your Estate Agent (who gets £200 for referring them). A very straightforward property sale took 15 weeks to exchange. Michael’s delays caused us to lose the rental we were meant to move into and the holding deposit. He lied about sending documents to our Buyer's Solicitor, and failed to chase people or get the documents needed. He refuses to answer the phone, is rude if you pursue him, and has generally made everything much more stressful than it needed to be. There is no complaints procedure on their website, and it's obvious why when looking at Companies House, it's a family-run business made up of staff who work remotely and are a law unto themselves. We also raised a valid complaint with Ian McNally and instead of dealing with our professionally, he told us they would be stopping working on our case! Its was only when Ed got involved and moved the case to Jack, that we got somewhere. Jack got us to completion in just over a week and was great. In my opinion, Ian McNally should be resigned from customer contact and Michael is not fit for conveyancing
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Steve
Collected on:
Good service thank you
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Aliona
Collected on:
Thank you Michael and the team for looking after me. Your updates and explanations on the processes and patience with my understanding meant so much to me. I appreciate you printing larger documents for my poor eyesight and appreciate you all assisting me in purchasing my home.
Best wishes and gratitude, Aliona
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At LLG, we are proud to be able to look back over a very successful history. Over the past 25 years, LLG has been involved in a large number of significant transactions and legal matters. This is what really distinguishes us as one of the leading law firms in our respective fields. Our Housing Law Department has the Legal Aid Agency contract to provide Duty Legal Advice as well as advocacy at hearings at County Courts in Norfolk and Suffolk. Our Family Department is on the highly sought after Children's Law Panel for care proceedings, as well as being accredited as a Resolution Specialist department and provides a free legal clinic at Earlham Early Years Centre in Norwich. The Conveyancing department, both residential and commercial, are Conveyancing Quality Accredited and the firm as a whole is Lexcel Accredited, which means we exceed the practice management standards outlined by The Law Society. All of these factors show that professional agencies and bodies that require the best representation for clients, understand that we can deliver it time and again and put their trust in us to do so.
