Price & Kelway Limited logo

Price & Kelway Limited

4.8 | 54 Reviews 54 Reviews | Mortgage Issues
158 Total Company Reviews info icon Mortgage Issues | info icon 158 Total Company Reviews Mortgage Issues | info icon 158 Total Company Reviews

17 Hamilton Terrace, Milford Haven, Wales, Pembrokeshire, SA73 3JA

Accepting new clients

17 Hamilton Terrace, Milford Haven, Wales, Pembrokeshire, SA73 3JA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657899

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Price & Kelway Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Price & Kelway Limited are accredited by

Family Law Advanced accreditation awarded to Price & Kelway Limited
Cyber Essentials Certified accreditation awarded to Price & Kelway Limited
Specialist Quality Mark accreditation awarded to Price & Kelway Limited
Trading names:
• Price & Kelway

Description

Our philosophy is simple. Clients deserve legal support which is clear, within budget and effective. So we promise three things: - Solicitors who speak your language - Value for money and no hidden charges - Solutions

Rankings by area of expertise

The rankings below show the areas of expertise that Price & Kelway Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Price & Kelway Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Price & Kelway Limited are accredited by

Family Law Advanced accreditation awarded to Price & Kelway Limited
Cyber Essentials Certified accreditation awarded to Price & Kelway Limited
Specialist Quality Mark accreditation awarded to Price & Kelway Limited
Trading names:
• Price & Kelway

Description

Our philosophy is simple. Clients deserve legal support which is clear, within budget and effective. So we promise three things: - Solicitors who speak your language - Value for money and no hidden charges - Solutions

Rankings by area of expertise

The rankings below show the areas of expertise that Price & Kelway Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Mark Meopham

Mark Meopham

Verified
Housing & Property

House Sale

Always available, prompt and very efficient service, unlike some of the local competition!!!!!

Solicitors tagged in
this review

Profile image of Laura Bradley

Laura Bradley

Verified
Housing & Property

Property Purchase

From the moment I rang Price and Kelway they were very responsive in my questions. I was provided with a quote for the purchase of a property and that quote was true to its word. Rebecca and Jo dealt with my purchase and both ladies were extremely helpful, efficient and could not do enough for us.

Legal experts tagged in
this review

Meet the team of Price & Kelway Limited

Meet the team of Price & Kelway Limited

Contact & Locations - Price & Kelway Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

17 Hamilton Terrace, Milford Haven, Wales, Pembrokeshire, SA73 3JA

Reviews

4.8 /5 54 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Price & Kelway Limited

The firm is highly praised for conveyancing and property transactions, including house purchases, remortgages and challenging cases such as repossessed properties. Clients valued its efficiency, thoroughness and strong knowledge, with work handled quickly and accurately. Soft skills stood out too: prompt and clear communication, responsiveness, approachability, patience and reassurance. The team was often described as professional, attentive, easy to reach and proactive in chasing progress, helping keep transactions on track and giving clients confidence throughout.

Prompt communication
Very thorough
Kept updated
Brilliant team
Quick and attentive
Easy to reach
Extremely helpful
Very efficient
Professional service
Excellent support

ReviewSolicitors Review List

Profile image of Hugh

Hugh

Verified
Housing & Property

Great Service

We have used Rebecca for a number of property transactions over the years and as always she has been brilliant along with the rest of the team. Prompt communication and always very thorough.

Solicitors tagged in
this review

from Price & Kelway Limited

Thank you for your continued trust over the years, Hugh. We are delighted Rebecca and the team have consistently provided a thorough and responsive service. Your loyalty is greatly appreciated.

0
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Profile image of Carolynne Yates

Carolynne Yates

Verified
Housing & Property

Highly recommend

Rebecca has been great throughout the purchase of our new home and also for the remortgage of our other home, she kept us up to date the whole time, delt with our concerns and issues personally and always made us feel like we were listened to. We would highly recommend Rebecca to anyone looking for a great conveyancing experience.

Solicitors tagged in
this review

from Price & Kelway Limited

It’s lovely to hear that Rebecca supported you so well with both your new home and remortgage. Her personal approach and clear communication clearly made you feel listened to throughout. Thank you for your kind words and recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jacqueline

Jacqueline

Housing & Property

Exemplary Service

I would recommend Rebecca and Joanne for their professionalism, kindness and “going that extra mile” to help me. Their service was exemplary - 100%! And always with warmth and a good sense of humor, which was really welcomed at difficult times.

Legal experts tagged in
this review

0
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Profile image of Lucy Kiff

Lucy Kiff

Verified
Housing & Property

Above and beyond service!

I dealt with Jo and Rebecca collectively for the purchase of my property. Given some challenging hurdles, they were absolutely brilliant, quick and attentive in getting the sale completed quickly, given it was a repossessed home previously. They both spent hours chasing the vendors solicitors and I do believe if it hadn't have been for them, the sale would have been prolonged. Finally, they are excellent at keeping you updated throughout the process and easy to reach at any time. I can't thank Rebecca and Jo enough and would recommend to anyone!

Legal experts tagged in
this review

from Price & Kelway Limited

It’s fantastic to hear that Jo and Rebecca provided such dedicated support throughout your purchase, Lucy. We’re pleased their persistence and communication helped keep everything moving despite the complexities involved. Thank you for your kind recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr & Mrs Davies

Mr & Mrs Davies

Property Purchase

Efficient and thorough service

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Louise Jones

Louise Jones

Louise

Terrible! I used this company when I purchased my property, the sale took 9 months! Even though I informed them that I did not have a permanent address and any paperwork that I needed to sign, I would need to call into the office, they continually posted it out to an address I had already left. These documents had my personal details on. Even my receipt and survey AFTER the sale had completed! Unfortunately when I had to sell my property, the buyer used Price and Kelway, much to my dismay. They like to blame the other solicitors involved in the sale/purchase for how long everything takes, never accepting any accountability for how long things drag on! Would not recommend!!!

Reply by profile image of Lisa Bradley

Lisa Bradley

At Price & Kelway, we pride ourselves on providing a friendly and professional service that goes above and beyond for our clients. I am truly disappointed to hear that you feel that we have fallen short of these standards in your case. We have acknowledged your concerns. Please accept my sincere apologies for any inconvenience caused. Lisa Bradley Practice Manager

0
Collected on: Google collection source logo
Profile image of Claire New

Claire New

Claire

Sarah and Trish went above and beyond to support us with our first home purchase and we would highly recommend them to anyone. We had a few setbacks due to other components during the process and they handled it (and me) with professionalism, patience, and kindness throughout. Thank you both so much for your help.

Claire, thank you for your kind words. I'm delighted Sarah and Trish could make your first home purchase a smooth one. We truly appreciate your business and hope to serve you again. Regards, Price & Kelway

0
Collected on: Google collection source logo
Profile image of Ross Lawlor

Ross Lawlor

Ross

Used to buy a house Absolutely brilliant service

Mr. Lawlor, thank you. It was a pleasure assisting you. I'm thrilled you found our service brilliant. We appreciate your business and hope to be of service again. Regards, Price & Kelway

0
Collected on: Google collection source logo
Profile image of Katy Davies

Katy Davies

Katy

Excellent service throughout; big thank you to Sarah Purbrick and team who handled my conveyancing transaction, very helpful and informative service.

Glad we could be of assistance and wish you the very best for the future. Lisa Bradley Practice Manager.

0
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Profile image of Craig Butland

Craig Butland

Craig

We used Price & Kelway as our solicitors as first time home buyers and we could not recommend them highly enough - absolutely first class service! Any questions we had were answered promptly and communication always clear! Thank you Price & Kelway, especially Sarah Purbrick & Trisha Johnson for all that you did! 👏

Thank you for your review. Glad we offered a great service and congratulations on your purchase. Wishing you well in your new home. Lisa Bradley Practice Manager

0
Collected on: Google collection source logo

Reviews

4.8 /5 158 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Price & Kelway Limited

The firm is highly praised for conveyancing and property transactions, including house purchases, remortgages and challenging cases such as repossessed properties. Clients valued its efficiency, thoroughness and strong knowledge, with work handled quickly and accurately. Soft skills stood out too: prompt and clear communication, responsiveness, approachability, patience and reassurance. The team was often described as professional, attentive, easy to reach and proactive in chasing progress, helping keep transactions on track and giving clients confidence throughout.

Prompt communication
Very thorough
Kept updated
Brilliant team
Quick and attentive
Easy to reach
Extremely helpful
Very efficient
Professional service
Excellent support

ReviewSolicitors Review List

Profile image of Hugh

Hugh

Verified
Housing & Property

Great Service

We have used Rebecca for a number of property transactions over the years and as always she has been brilliant along with the rest of the team. Prompt communication and always very thorough.

Solicitors tagged in
this review

from Price & Kelway Limited

Thank you for your continued trust over the years, Hugh. We are delighted Rebecca and the team have consistently provided a thorough and responsive service. Your loyalty is greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Carolynne Yates

Carolynne Yates

Verified
Housing & Property

Highly recommend

Rebecca has been great throughout the purchase of our new home and also for the remortgage of our other home, she kept us up to date the whole time, delt with our concerns and issues personally and always made us feel like we were listened to. We would highly recommend Rebecca to anyone looking for a great conveyancing experience.

Solicitors tagged in
this review

from Price & Kelway Limited

It’s lovely to hear that Rebecca supported you so well with both your new home and remortgage. Her personal approach and clear communication clearly made you feel listened to throughout. Thank you for your kind words and recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jacqueline

Jacqueline

Housing & Property

Exemplary Service

I would recommend Rebecca and Joanne for their professionalism, kindness and “going that extra mile” to help me. Their service was exemplary - 100%! And always with warmth and a good sense of humor, which was really welcomed at difficult times.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lucy Kiff

Lucy Kiff

Verified
Housing & Property

Above and beyond service!

I dealt with Jo and Rebecca collectively for the purchase of my property. Given some challenging hurdles, they were absolutely brilliant, quick and attentive in getting the sale completed quickly, given it was a repossessed home previously. They both spent hours chasing the vendors solicitors and I do believe if it hadn't have been for them, the sale would have been prolonged. Finally, they are excellent at keeping you updated throughout the process and easy to reach at any time. I can't thank Rebecca and Jo enough and would recommend to anyone!

Legal experts tagged in
this review

from Price & Kelway Limited

It’s fantastic to hear that Jo and Rebecca provided such dedicated support throughout your purchase, Lucy. We’re pleased their persistence and communication helped keep everything moving despite the complexities involved. Thank you for your kind recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr & Mrs Davies

Mr & Mrs Davies

Property Purchase

Efficient and thorough service

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Marty Jones

Marty Jones

Marty

I can't recommend Price & Kelway highly enough. During what was a particularly stressful and uncertain time, Iestyn stepped in and immediately put my mind at ease. From our very first conversation, he was professional, approachable, incredibly knowledgeable and, above all, exceptionally prompt in everything he did. Communication was excellent throughout, and every question or concern was dealt with quickly and clearly. What could have become a long and difficult process was handled efficiently, giving me complete confidence that everything was in safe hands. In a profession where trust is everything, Iestyn and the team at Price & Kelway demonstrated exactly why they have such a strong reputation. Outstanding service from start to finish. 10/10 – I wouldn't hesitate to recommend Price & Kelway to anyone needing professional, reliable legal advice. Thank you again, Iestyn.

Solicitors tagged in
this review

Reply by profile image of Lisa Bradley

Lisa Bradley

Marty thank you for your kind words. I'm delighted Iestyn was able to assist. We truly appreciate your business and hope to help you again in a less stressful situation. Regards, Price & Kelway

0
Collected on: Google collection source logo
Profile image of Louise Jones

Louise Jones

Louise

Terrible! I used this company when I purchased my property, the sale took 9 months! Even though I informed them that I did not have a permanent address and any paperwork that I needed to sign, I would need to call into the office, they continually posted it out to an address I had already left. These documents had my personal details on. Even my receipt and survey AFTER the sale had completed! Unfortunately when I had to sell my property, the buyer used Price and Kelway, much to my dismay. They like to blame the other solicitors involved in the sale/purchase for how long everything takes, never accepting any accountability for how long things drag on! Would not recommend!!!

Reply by profile image of Lisa Bradley

Lisa Bradley

At Price & Kelway, we pride ourselves on providing a friendly and professional service that goes above and beyond for our clients. I am truly disappointed to hear that you feel that we have fallen short of these standards in your case. We have acknowledged your concerns. Please accept my sincere apologies for any inconvenience caused. Lisa Bradley Practice Manager

0
Collected on: Google collection source logo
Profile image of James Phillips

James Phillips

James

Unfortunately I have to rate them 1 as I believe I was misadvised at great cost (£1000+). My entire family was with me in the consultation and all agree the solicitor said that a certain document would be usable for certain proceedings. However that turned out not to be the case. I queried the solicitor and they are feigning ignorance and are "sorry for not being clear originally". My family and I aren't fools, we know and remember what they said. However unfortunately for us we did not get anything the solicitor said in writing. I would avoid this firm. If you do go with them ask for a written copy of all advice received and make sure it reflects what they said out loud.

Reply by profile image of Lisa Bradley

Lisa Bradley

At Price & Kelway, we pride ourselves on providing a friendly and professional service that goes above and beyond for our clients. I am truly disappointed to hear that we have fallen short of these standards in your case. We have acknowledged your concerns and have taken steps to address these. Please accept my sincere apologies for any inconvenience caused. Lisa Bradley Practice Manager

0
Collected on: Google collection source logo
Profile image of Claire New

Claire New

Claire

Sarah and Trish went above and beyond to support us with our first home purchase and we would highly recommend them to anyone. We had a few setbacks due to other components during the process and they handled it (and me) with professionalism, patience, and kindness throughout. Thank you both so much for your help.

Claire, thank you for your kind words. I'm delighted Sarah and Trish could make your first home purchase a smooth one. We truly appreciate your business and hope to serve you again. Regards, Price & Kelway

0
Collected on: Google collection source logo
Profile image of Pippa Leigh

Pippa Leigh

Pippa

This service is above and beyond. They truly do go that extra mile for you. Brilliant outcome reliable informative. Truly best solicitors around.

Ms. Leigh, thank you for your exceptional review. It's wonderful to hear that our team's dedication and expertise provided you with a brilliant outcome. We pride ourselves on going the extra mile and are thrilled it was recognised. We look forward to assisting you again. Regards, Price & Kelway

0
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