Ackland & Co

3.0/5 2 Client Reviews Leave a review

How Ackland & Co compares

Value for money

Excellent

Competitive

Poor

THIS FIRM

NATIONAL AVERAGE

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Ackland & Co on ReviewSolicitors

Become Verified

Ackland & Co has Not Been Verified by ReviewSolicitors

You may want to discover a firm with an established and proven reputation on ReviewSolicitors

Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You


2 Client Reviews

3.0/5

Overall experience

  • Value for money
  • Professionalism
  • Initial Impression
  • Approachability
  • Services
  • Knowledge

Reviews summary

  • Excellent
    1
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    1
Anonymous
Click to rate
Damien
Damien Added 6 months ago Report to admin
March 24, 2020 20200324095730

When called upon to protect my interests Ackand failed completely.

1

Matter Type: Residential Conveyancing

Ackland were recommended to me by a developer when purchasing an off plan property (should've known better). The development ran into difficulties and eventually stalled. None of this is the fault of Ackand of course but at this juncture you'd expect solicitors acting on your behalf to do their best to update you and protect your interests. Instead I got 2 months of fobbed off excuses, claiming they were awaiting more information, etc etc. I got more updates from media coverage than my own solicitors. These guys were bullied and given the runaround by the developers legal representatives by the looks of it. Investor communications from the sales agent told me to contact my solicitor numerous times following changes in the outlook of the project. Not once did I receive any advice or even an outline of any options I had. 2 months of complete silence from these guys at end the project went into administration (again reported in the papers 3 days prior to Ackland letting me know). All I got was as 'we feel bad on your behalf' letter and a request to pay them more money.

I'm lodging a complaint over their complete inaction with the SRA and seeking advice as to whether I have recourse to them due their poor representation. There are 100s of investors in the same position as me due to Ackland's inability to actually perform as solicitors. DO NOT hire this firm, they will fail you when you need them.

Solicitor named in this review: Kevin Morris

Was this review helpful? Yes

Ed
Ed Added 1 year ago Report to admin
April 17, 2019 20190417160332

Friendly and efficient

5

Matter Type: Residential Conveyancing

Fantastic and friendly. We recently instructed Ackland & Co to carry out conveyancing on our first house purchase. Hannah and Simon were extremely helpful and professional throughout the process, always answering phone calls and promptly responding to emails/following up.

All this for a very resonable price! I cannot recommend enough and will definitely be using again. Thank you.

Solicitor named in this review: Simon Ackland

Was this review helpful? Yes

About This Branch

Legal Services