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Russel + Aitken (Falkirk + Alloa) Ltd

4.7 | 40 Reviews 40 Reviews | Structural Defects
139 Total Company Reviews info icon Structural Defects | info icon 139 Total Company Reviews Structural Defects | info icon 139 Total Company Reviews

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Accepting new clients

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Regulated by:

The Law Society of Scotland

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Russel + Aitken (Falkirk + Alloa) Ltd |

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Russel + Aitken (Falkirk + Alloa) Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

The Law Society of Scotland accreditation awarded to Russel + Aitken (Falkirk + Alloa) Ltd

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russel + Aitken (Falkirk + Alloa) Ltd Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
7% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

The Law Society of Scotland accreditation awarded to Russel + Aitken (Falkirk + Alloa) Ltd

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Russel + Aitken (Falkirk + Alloa) Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00 (Open)
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Reviews

4.7 /5 40 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russel + Aitken (Falkirk + Alloa) Ltd

Clients praise the firm’s expertise in wills, estates, conveyancing and guardianship, noting clear, practical legal advice and efficient, knowledgeable handling of matters. Reviews highlight professionalism, excellent communication, reliability and value for money. Staff are described as caring, approachable, compassionate and good listeners who explain complex issues in plain language and tailor service to client needs. Clients appreciated responsiveness, attention to detail and smooth, well-managed processes throughout.

honest
professional
value for money
straight talking
clear advice
efficient
helpful
knowledgeable
pleasant
easy contact

ReviewSolicitors Review List

Profile image of Edward Goldie

Edward Goldie

Verified
Housing & Property

Property purchase

Excellent service. Very professional. Receptionist, Wendy, at Alloa Office very helpful. I would recommend Russell and Aitken to anyone.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to the team. We appreciate the positive feedback and hope to work with you again in the future.

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Cath

Verified
Wills, Trusts & Probate

Fantastic SErvice

For an honest and professional service use Ms L Stewart. Value for money. Ms Stewart is an honest, straight talking, non sense solicitor, who puts complicated matters into everyday language that everyoneinderstnads.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to the team. We appreciate the positive feedback and hope to work with you again in the future.

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Vicki Buchanan

Verified
Family Law

Amazing

I had 2 solicitors who both went above and beyond to help would highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review. We appreciate the positive feedback and hope to work with you again in the future.

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James Dornan

Verified
Housing & Property

First class, friendly service

Smooth transaction and clear advice at every stage of the proceedings. Easy to contact for updates on progress and assistance with some financial compliance requirements. All fees were clearly outlined and accounted for from the outset. Arranged for the collection of keys from the vendor at a more convenient location than first proposed. I would have no hesitation in recommending this firm to any prospective customer.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you again in the future.

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Ruth Murray

Verified
Wills, Trusts & Probate

Excellent service

Our solicitor provided very helpful and professional advice. as well as being friendly and approachable.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Mark

Mark

Mark

Good value and effective conveyancing - the proof of the pudding is that we are now, within the expected timeframe, living in our new house!

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Andrea

Andrea

All staff very approachable and passed on any relevant information quickly and efficiently. Would not hesitate to engage the services of this law firm again if required

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review., which has been passed on to the team. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Da

A client

Easy parking and. Helpful staff

0
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Ewan

Ewan

Very professional people doing a great job. I used them for a house sale and did not regret a single second. The problem with most solicitors is there lack of communication but I can categorically say the these solicitors don't have that issue!! Cannot recommend highly enough.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review, it was a pleasure working with you. We are delighted to receive your comments regarding our service and have passed them to those involved. We wish you all the best for the future.

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Ann

Ann

Have to constantly chase them up and remind them to do things. Thr number of actions they failed to carry out when they said they would is ridiculous. They ralso eceive information and request it again. By doing this they charge for 2 or more contacts for an action they say they will do and fail to carry through Not a company I would recommend.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review, your comments have been received with thanks. We always aim to maintain easy and clear communication with our clients, we are sorry that this does not appear to have been your experience on this particular occasion. If you would like to give us the opportunity to discuss your experiences, then we would be most grateful if you could please call our office with a view to doing so.

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Reviews

4.6 /5 139 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russel + Aitken (Falkirk + Alloa) Ltd

Clients praise the firm’s expertise in wills, estates, conveyancing and guardianship, noting clear, practical legal advice and efficient, knowledgeable handling of matters. Reviews highlight professionalism, excellent communication, reliability and value for money. Staff are described as caring, approachable, compassionate and good listeners who explain complex issues in plain language and tailor service to client needs. Clients appreciated responsiveness, attention to detail and smooth, well-managed processes throughout.

honest
professional
value for money
straight talking
clear advice
efficient
helpful
knowledgeable
pleasant
easy contact

ReviewSolicitors Review List

Profile image of Edward Goldie

Edward Goldie

Verified
Housing & Property

Property purchase

Excellent service. Very professional. Receptionist, Wendy, at Alloa Office very helpful. I would recommend Russell and Aitken to anyone.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to the team. We appreciate the positive feedback and hope to work with you again in the future.

0
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Profile image of Cath

Cath

Verified
Wills, Trusts & Probate

Fantastic SErvice

For an honest and professional service use Ms L Stewart. Value for money. Ms Stewart is an honest, straight talking, non sense solicitor, who puts complicated matters into everyday language that everyoneinderstnads.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to the team. We appreciate the positive feedback and hope to work with you again in the future.

0
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Anonymous

Verified
Wills, Trusts & Probate

Recent experience

I recently engaged this firm to do some legal work for me. Iona was very efficient and also gave me sound advice. She was very articulate, helpful, caring (knowing I was in a sad situation) and pleasant. I'm sure she will advance well in her work.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review. We appreciate the positive feedback and hope to work with you again in the future.

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Profile image of Vicki Buchanan

Vicki Buchanan

Verified
Family Law

Amazing

I had 2 solicitors who both went above and beyond to help would highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review. We appreciate the positive feedback and hope to work with you again in the future.

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Profile image of Stephen Crook

Stephen Crook

Verified
Wills, Trusts & Probate

Very professional, knowledgable and efficient

Excellent service and communications from the first contact and all the way through. Kerri McCorkindale was thoroughly professional, knowledgable and efficient in dealing with all the matters arising from my late mother's estate. She always provided clear advice and was a pleasure to work with. No hesitation in recommending her and Russel and Aitken.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review. We appreciate the positive feedback and hope to work with you again in the future.

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Other Reviews

Profile image of david connelly

david connelly

Wills, Trusts & Probate

david

Very good service

Thank you for taking the time to leave this review. We appreciate the feedback that has been passed on to the team. We hope to work with you again in the future. Kind Regards

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amanda potter

Family Law

amanda

Needed to renew legal guradianship of my adult son this is. Second time i have used russell and aitken for the process gemma was very knowledgeable helpful and a pleasure to deal with whole process went smoothly and we were kept upto date at every step highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Profile image of kerisha

kerisha

Notary

kerisha

I was very satisfied with the service. The team was professional, responsive, and kept me informed throughout the process. I even recommended the service to a friend because I was satisfied with the outcome I received

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you so much for taking the time to leave a review. We appreciate the positive feedback and hope to work with you again in the future.

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Katrin

Wills, Trusts & Probate

Katrin

Very good experience. Would recommended.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Gillian

Gillian

Pleasure to do business with. Very straight forward

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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