Bendall & Sons logo

Bendall & Sons

4.3 | 41 Reviews 41 Reviews | Housing & Property
337 Total Company Reviews info icon Housing & Property | info icon 337 Total Company Reviews Housing & Property | info icon 337 Total Company Reviews

Ashton House, Mill Street, Bury Saint Edmunds, Suffolk, IP28 7DW

Accepting new clients

Ashton House, Mill Street, Bury Saint Edmunds, Suffolk, IP28 7DW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 46901

Visit website
Bendall & Sons |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Bendall & Sons Review Scores & Client Satisfaction Overview

4.3
Excellent
87%
Value for
Money
Value for money: 87%
85%
Success
Rate
Satisfied with outcome: 85%
85%
Would
Recommend
Would recommend to friends and family: 85%
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Bendall & Sons are accredited by

The Law Society accreditation awarded to Bendall & Sons
Conveyancing Quality Scheme accreditation awarded to Bendall & Sons

Description

We are a small long established firm with a sound reputation for friendly and efficient service, offering a broad range of legal services to clients both local and international, with particular expertise in domestic and commercial conveyancing, family law and wills and probate.

Rankings by area of expertise

The rankings below show the areas of expertise that Bendall & Sons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bendall & Sons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Bendall & Sons are accredited by

The Law Society accreditation awarded to Bendall & Sons
Conveyancing Quality Scheme accreditation awarded to Bendall & Sons

Description

We are a small long established firm with a sound reputation for friendly and efficient service, offering a broad range of legal services to clients both local and international, with particular expertise in domestic and commercial conveyancing, family law and wills and probate.

Rankings by area of expertise

The rankings below show the areas of expertise that Bendall & Sons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Stephen  Fitchett

Stephen Fitchett

Verified

A place you can walk into

Was nice to find a local solicitor to offer good advice and act on my behalf with tenant Issues. Kind friendly faces much more convenient than finding some stranger online and trying to explain on the phone

Legal experts tagged in
this review

Profile image of Sandra Courtney

Sandra Courtney

Verified
Housing & Property

Exceptional service by an exceptional team

From start to finish they were professional, incredibly prompt with responses, and their service was second to none. They guided me through selling my property with zero hassle. If you want solicitors who actually care and deliver, these are the ones. I would use them again in a heartbeat.

Legal experts tagged in
this review

Meet the team of Bendall & Sons

Meet the team of Bendall & Sons

Contact & Locations - Bendall & Sons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Ashton House, Mill Street, Bury Saint Edmunds, Suffolk, IP28 7DW

Reviews

4.3 /5 41 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bendall & Sons

Clients praise the firm’s expertise in settlement agreements, divorce, conveyancing, wills, deeds of variation, estate planning and landlord-tenant matters. Reviews highlight clear, practical and sensible legal advice, efficient handling, and strong knowledge across family, property and private client work. Clients particularly value the team’s professionalism, friendliness, approachability and patience, alongside prompt responses, good communication, clear explanations and a reassuring, supportive manner. The firm is also commended for being responsive, organised and willing to go the extra mile, often under tight deadlines.

Prompt responses
Professional service
Friendly staff
Clear advice
Knowledgeable team
Approachable solicitors
Efficient handling
Good communication
Direct contact
Timely completion

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

With thanks.

Knowledgeable and concise and, thus, really helped.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of John

John

Verified
Wills, Trusts & Probate

Conveyance/Probate

Encouraging, prompt answers to questions. Very informative, really good service.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Conveyancing

Syeda and Paul were great with the sale of our house, they liaised with our estate agents and completed on the sale promptly. The only gripe would be that I had provided my ID in the past at least once or twice and visited their offices on numerous occasions. However, I needed to provide it again for the conveyancing in February and again for another matter with the firm in June. A joined up / streamlined approach would be helpful.

Legal experts tagged in
this review

A representative from Bendall & Sons responded to this review

Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that Syeda and Paul provided you with a prompt and efficient service throughout the sale of your property and worked closely with your estate agents to help ensure a smooth completion. We also appreciate your constructive feedback regarding our identification process. We understand that, from your perspective, being asked to provide identification more than once for different matters may have seemed repetitive. We value your comments and will share them with the relevant teams as we continue to review our processes and look for opportunities to enhance the client experience. Thank you again for choosing Bendall & Sons. We wish you all the best, and should you require any legal assistance in the future, we would be pleased to assist.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sandra Courtney

Sandra Courtney

Verified
Housing & Property

Exceptional service by an exceptional team

I can’t thank Claire and Carla enough. From start to finish they were professional, incredibly prompt with responses, and their service was second to none. They guided me through selling my property with zero hassle. If you want solicitors who actually care and deliver, these are the ones. I would use them again in a heartbeat. Highly recommend

Legal experts tagged in
this review

Reply by profile image of Claire Kelly

Claire Kelly

Good Afternoon, Thank you for your lovely review, i am so pleased we were able to assist you in selling your property and manage your expectations. Please don't hesitate to contact us in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Stephen  Fitchett

Stephen Fitchett

Verified

A place you can walk into

Was nice to find a local solicitor to offer good advice and act on my behalf with tenant Issues. Kind friendly faces much more convenient than finding some stranger online and trying to explain on the phone

Legal experts tagged in
this review

A representative from Bendall & Sons responded to this review

We’re glad we could help with your tenancy matter and that you chose to come to us. It’s always lovely to hear such positive feedback about our team and the service we provide locally. Thank you for taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of MrB123

MrB123

MrB123

Beyond terrible! Rude and arrogant staff, and all parties had to constantly chase the sale of our house. This should have been a very easy sale, and all parties were ready to move forward for several weeks/months. But Bendalls continued to work at the pace they wanted to work (Slow and when they could be bothered) I would highly recommend avoiding this business for any legal matters!

Thank you for taking the time to leave your feedback. We are sorry to read that you were dissatisfied with your experience. We appreciate that delays in a property transaction can be extremely frustrating. However, as solicitors we are bound by strict duties of confidentiality and are therefore unable to comment on the circumstances of any individual matter in a public forum. We pride ourselves on providing a professional and responsive service and take all feedback seriously. If you would like to discuss your concerns, I would be happy to review the matter with you directly. Please contact me at the office and I will ensure your comments are fully considered. Tania Bailey Practice Manager

0
Collected on: Google collection source logo
Profile image of Gary

Gary

Housing & Property

Gary

Syeda helped answer all my questions quickly and explained everything that I needed to know through the process. Very happy with the level of service I received.

Solicitors tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of vince

vince

Housing & Property

vince

We have used Bendalls before and would use them again. Syeda Anjum was very helpful and did all she could to make the sale of our property go smoothly .

Solicitors tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of Farah

Farah

Housing & Property

Farah

Syeda Anjum, nazma nazir and their whole team. I am very grateful for there work. they worked with my short time frame. I appreciate how much they've helped me. 10/10 recommend them. Thank you so much.

Legal experts tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of Fiona

Fiona

Housing & Property

Fiona

I cannot express how impressed my husband and I have been with Syeda. I have had experience with solicitors before and to be totally honest, not that impressed. Syeda is at a different level- the communication on our house purchase has been absolutely excellent. Her attention to detail definitely pivotal to securing a very tricky sale. It wouldn’t have happened without this attention detail and communication with us. And I have and will be telling everyone! So refreshing please do pass our thanks on and we would be happy to use Bendalls in future. My husband has used in the past- but I was still to be convinced this was the right company to use. Syeda has convinced me.

Solicitors tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo

Reviews

4.8 /5 337 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bendall & Sons

Clients praise the firm’s expertise in settlement agreements, divorce, conveyancing, wills, deeds of variation, estate planning and landlord-tenant matters. Reviews highlight clear, practical and sensible legal advice, efficient handling, and strong knowledge across family, property and private client work. Clients particularly value the team’s professionalism, friendliness, approachability and patience, alongside prompt responses, good communication, clear explanations and a reassuring, supportive manner. The firm is also commended for being responsive, organised and willing to go the extra mile, often under tight deadlines.

Prompt responses
Professional service
Friendly staff
Clear advice
Knowledgeable team
Approachable solicitors
Efficient handling
Good communication
Direct contact
Timely completion

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

With thanks.

Knowledgeable and concise and, thus, really helped.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ross  Arnold

Ross Arnold

Verified

Helpful and thorough

Very helpful and ensured I understood the documents I was signing

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Employment

Outstanding support

Thank you for your guidance and support with my settlement agreement. Navigating this process was a stressful experience for me because of the time constraints, but your willingness to make time for me, despite annual leave, immediately gave me confidence. I was impressed by how quickly you responded to my queries and turned things around within a tight timeframe. Thank you for your professionalism, it was certainly in direct contrast to my experience with other solicitors in the town! I would not hesitate to recommend your services to anyone, and I am exceptionally grateful for your support.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Update of Will

Professional and friendly service provided, would use this firm again.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of John

John

Verified
Wills, Trusts & Probate

Conveyance/Probate

Encouraging, prompt answers to questions. Very informative, really good service.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Aimee Gilbert

Aimee Gilbert

Aimee

Anthony and the team have been absolutely amazing during my divorce proceedings. Anthony went above and beyond, even still helping me when I couldn’t pay him immediately. Cannot thank him enough for all the work he has done. I will not be using any other firm and have recommended Bendall & Sons to my friends and family and local residents!

0
Collected on: Google collection source logo
Profile image of MrB123

MrB123

MrB123

Beyond terrible! Rude and arrogant staff, and all parties had to constantly chase the sale of our house. This should have been a very easy sale, and all parties were ready to move forward for several weeks/months. But Bendalls continued to work at the pace they wanted to work (Slow and when they could be bothered) I would highly recommend avoiding this business for any legal matters!

Thank you for taking the time to leave your feedback. We are sorry to read that you were dissatisfied with your experience. We appreciate that delays in a property transaction can be extremely frustrating. However, as solicitors we are bound by strict duties of confidentiality and are therefore unable to comment on the circumstances of any individual matter in a public forum. We pride ourselves on providing a professional and responsive service and take all feedback seriously. If you would like to discuss your concerns, I would be happy to review the matter with you directly. Please contact me at the office and I will ensure your comments are fully considered. Tania Bailey Practice Manager

0
Collected on: Google collection source logo
Profile image of Jack Scarff

Jack Scarff

Jack

Jamie, Syeda and Monet offer a friendly and extremely helpful service which is rare in this day and age. I always feel listened to and supported and their attention to detail is also impressive.

Thank you so much for your lovely review. It really means a lot to us. Jamie, Syeda and Monet will be delighted to hear your kind comments, and I'll make sure they see them. We're so pleased you felt listened to and supported throughout. Thank you again for choosing Bendall & Sons. Tania Bailey Practice Manager

0
Collected on: Google collection source logo
Profile image of Gary

Gary

Housing & Property

Gary

Syeda helped answer all my questions quickly and explained everything that I needed to know through the process. Very happy with the level of service I received.

Solicitors tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of vince

vince

Housing & Property

vince

We have used Bendalls before and would use them again. Syeda Anjum was very helpful and did all she could to make the sale of our property go smoothly .

Solicitors tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear