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Burnett Barker Solicitors Limited

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Accepting new clients

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621676

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Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

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Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Burnett Barker Solicitors Limited

Contact & Locations - Burnett Barker Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Reviews

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Clients say

What clients say about Burnett Barker Solicitors Limited

Clients praise the firm for expertise in conveyancing, wills, LPAs and complex property transactions, with particular strength in handling tricky or unusual cases. Reviewers value clear, timely communication, professionalism, efficiency and thoroughness. Staff are described as approachable, supportive, empathetic and reassuring, providing practical guidance and protecting clients’ interests. Reception is welcoming and responsive, costs are presented transparently, and service continuity across the team is highlighted. Overall clients report trust in the firm, speedy resolution when possible, and strong recommendations.

clear communication
professional staff
helpful advice
kept informed
friendly reception
efficient service
thorough work
supportive service
reasonable pricing
highly recommended

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Reviews

4.9 /5 403 Reviews
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Clients say

What clients say about Burnett Barker Solicitors Limited

Clients praise the firm for expertise in conveyancing, wills, LPAs and complex property transactions, with particular strength in handling tricky or unusual cases. Reviewers value clear, timely communication, professionalism, efficiency and thoroughness. Staff are described as approachable, supportive, empathetic and reassuring, providing practical guidance and protecting clients’ interests. Reception is welcoming and responsive, costs are presented transparently, and service continuity across the team is highlighted. Overall clients report trust in the firm, speedy resolution when possible, and strong recommendations.

clear communication
professional staff
helpful advice
kept informed
friendly reception
efficient service
thorough work
supportive service
reasonable pricing
highly recommended

ReviewSolicitors Review List

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Anonymous

Verified

Disinterested Advice and Courteous Service

One thing I look for in a solicitor service is impartial advice. I am grateful to have received this from Ms. Henrietta Brett. This is what engenders loyalty to a firm, and Burnett Barker will continue to be my first port-of-call for legal requirements.

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Julia Warnes

Verified
Housing & Property

House sale

Great communication always kept me up dated by email or phone ,reception staff always welcoming professional and happy to answer any queries I had .

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from Burnett Barker Solicitors Limited

Thank you, Julia, for your kind feedback. We are pleased that our team provided clear communication and a welcoming service throughout. We appreciate you taking the time to share your experience.

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Anonymous

Verified
Wills, Trusts & Probate

Very Satisfied

Henrietta Brett was very helpful and informative while we were updating our Wills and sorting out our LPA’s, she explained everything clearly and kept us updated. Would not hesitate to recommend Henrietta.

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from Burnett Barker Solicitors Limited

Thank you for your kind feedback. We are pleased that Henrietta provided clear guidance and made the process straightforward for you. We greatly appreciate your recommendation.

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Rachel Elvin

Verified

Professional and approachable

Laura handled our delicate questions with experience that comes from handling many before

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from Burnett Barker Solicitors Limited

Thank you for your kind review, Rachel. We are pleased to hear that Laura's experience and approachable manner helped put you at ease when discussing sensitive matters. We appreciate you taking the time to share your feedback.

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Tracey-Anne Cutbush

Verified
Housing & Property

First class service

We chose this firm following a recommendation from friends, and it was great advice. They were absolutely superb. Fully transparent about the costs, and approachable, friendly and helpful throughout the entire process. I cannot recommend them highly enough.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for the fantastic feedback, Tracey-Anne! We are thrilled to hear that your experience lived up to your friends' recommendation. Providing transparent, friendly, and first-class service is what we strive for, and we truly appreciate your support!

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Other Reviews

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Mart Dawson

Mart

Knowledgable staff and helpful. Been using them for years. Small car park at the offices.

Thanks for your review and for being a valued client for many years. We're pleased to hear you've found our team knowledgeable and helpful. We look forward to helping you again whenever you need us.

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Heath Rosselli

Heath

I always trust Burnett Barker as our legal advisors and Paul was extremely helpful.

Thank you for your kind review and feedback. It's great to hear that you trust us as your legal advisors, and we're especially pleased that Paul was able to help. We really appreciate your loyalty and support over the years. We'll make sure your comments are passed on to Paul.

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Sarah Clark

Housing & Property

Sarah

Katy provided a fantastic supportive service when buying our first home. She was always happy to answer questions and did a very thorough and professional job. We would definitely recommend her to friends and family.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for sharing your experience, Sarah! We know how important it is to feel supported during your very first house purchase, and we are delighted that Katy was always on hand to answer your questions and guide you through. Your recommendation to friends and family means a great deal to our team. Enjoy your new home!

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Andrew Fisher

Andrew

Melanie put me at ease with any concerns I had from the start and was there with no end of support along the way to get the job done

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

What fantastic feedback, Andrew, thank you! Melanie takes great pride in being an approachable, reassuring presence for her clients, so she will be so pleased to hear that her ongoing support made such a difference. We really appreciate your trust in our firm.

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Chelle James

Housing & Property

Chelle

In regards to my own house buying experience, process took far too long than anybody anticipated partly due to complicated checks finance wise and due to a 3rd party involvement (shared ownership) I also felt sometimes lack of communication or not always clear concise communication was frustrating.The seller and I did an awful lot of chasing and nagging ourselves as there were inconsistent stories between the 3 parties involved,which added to the stress,we felt it necessary to do this to push things along.We got there eventually and in the last 2 weeks communication was more than satisfactory.The almost 6 months time frame taken ,from offer accepted on the property to collection of keys which had to be arranged by myself (which I thought was through the solicitor), has certainly put me off shared ownership/further home ownership in the future, so anybody going down this route, working with 3 parties, needs to be made aware that it can be a bit of a pitfall and it feels like you are having to do a lot of work. However I still thank Katy Raven kindly for her work in this matter and accept it was sometimes frustrating on her part to.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Hi Chelle, thank you for your feedback. While we’re pleased Katy was able to bring things over the line for you, we are really sorry for the delays and the frustration caused by having to chase updates yourself. Shared ownership transactions can be tricky, but we know communication should have been clearer throughout. We truly appreciate your patience and wish you all the best in your new home.

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