Burnett Barker Solicitors Limited

Thank you so much for the fantastic review, Andrew! It is the ultimate compliment that you chose Rania to act for you after seeing her impressive work from the other side of a previous transaction. We are delighted that she was able to spot and resolve that hidden legal issue to protect you, and that this latest sale was quick, professional, and seamless. Thank you for your loyalty and your highest recommendation.

Thank you for your kind feedback. We’re pleased to hear that Adam and Miranda provided a professional service and kept you well informed throughout your house sale.

Thank you for your feedback. We’re pleased to hear that Laura and the team were able to accommodate a short notice appointment and provide clear advice and consistent communication throughout your matter. We’re glad the follow-up appointment was arranged conveniently and that you found the team professional, friendly, and easy to work with.

Thank you for your feedback. We’re pleased to hear that Miranda provided an efficient and helpful service and that you were very satisfied with the support you received during your house sale. We appreciate your kind comments.

Thank you for your feedback. We’re pleased to hear you were very happy with the service received and that Miranda provided clear communication and advice throughout your house purchase. Your comments are greatly appreciated.

Dear Mr Crabb You have left a one-star review because we let you know, within 12 mins of receiving your email asking if we could assist, that we are unfortunately unable to do so on this occasion….? Had we accepted instructions and then after starting work let you know that we couldn’t continue to act, a negative review might be understandable. Likewise, if we had not responded to your email in a timely fashion. Neither however are the case. You have since called our office and spoke in an unnecessarily rude and unpleasant manner to an assistant on the property team, who explained again the reason that unfortunately we are unable to assist on this occasion. Your response to her was that you would “leave us loads of bad reviews” and that we would “be getting hammered now”. Thank you for mentioning our low charging rates for this type of work and our membership of many specialist lender panels. It is sadly for that reason that this service is so popular with our clients and results in us being at capacity right now for that type of work and thus unable to help with it at the moment. It seems that despite having acted in your best interests by not accepting your instructions to act in a matter where we do not have the necessary capacity to do the specific work to the usual high standard we (and you) expect, your response is sadly to leave a spiteful negative review as some form of revenge. Thank you for your many instructions over the years. We are saddened that you have chosen to end our relationship on such a note.

Thank you for your review, Ronald. We are delighted Rania, Dee and the team provided efficient, professional and friendly support throughout your conveyancing. We’re pleased we could assist with the complexities of your recent house sale and that our team were available whenever you needed them. Your positive feedback and 5-star recommendation mean a lot to us.

Thank you very much for your 5-star review and for sharing your experience. We’re delighted to hear that Katy provided such dedicated support throughout your house purchase, especially after the challenges you faced with earlier sales falling through. Her commitment to keeping you informed and moving things forward is something we’re very proud of. We’re also pleased we could support you fairly during those setbacks, and it’s great to know this made a difference at a stressful time. Thank you for recommending Burnett Barker — we wish you all the very best in your new home and would be happy to help again in the future.

Thank you Mark for your lovely feedback. We're delighted to hear Rania and Dee made the process smooth and supported you so well.

Many thanks for your kind words. We’re delighted to know you had an excellent experience with us, especially with Miranda, Jane and Viv and we've passed on your comments to them. We are here to help whenever you need us for any legal issue, so please just get in touch.