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Burnett Barker Solicitors Limited

5.0 | 30 Reviews 30 Reviews | Dispute Resolution
391 Total Company Reviews info icon Dispute Resolution | info icon 391 Total Company Reviews Dispute Resolution | info icon 391 Total Company Reviews

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Accepting new clients

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621676

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Burnett Barker Solicitors Limited |

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Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.8/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Burnett Barker Solicitors Limited

Meet the team of Burnett Barker Solicitors Limited

Contact & Locations - Burnett Barker Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Reviews

5.0 /5 30 Reviews
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Clients say

What clients say about Burnett Barker Solicitors Limited

The firm specialises in conveyancing, wills and probate, and general solicitor services with clear expertise in complex property transactions and timely legal advice. Clients praise efficient, knowledgeable and professional handling, strong communication and prompt responsiveness. Valued soft skills include friendliness, empathy, clear explanations, patience, reliability and a supportive, reassuring manner that reduces stress and builds confidence.

friendly staff
clear communication
efficient service
professional advice
quick responses
helpful guidance
supportive team
timely updates
reasonable rates
smooth process

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Brilliant Solicitors

Miranda and her team were absolutely brilliant. Very friendly, extremely knowledgeable and dealt with our sale and purchase with ease. We would definitely recommend.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your feedback. We’re delighted to hear that our team provided friendly, knowledgeable, and efficient support throughout. Your recommendation is greatly appreciated.

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Kevin Cawser

Verified

Good service.

Clear and helpful advice based on a full grasp of the issue.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thanks for the feedback, Kevin. We’re glad to hear Paul provided clear and helpful advice, with a strong understanding of your matter throughout.

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anonymous

Verified
Wills, Trusts & Probate

Excellent service

My Solicitor listened to what I wanted and gave good and helpful advice. She was friendly, professional and efficient.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your positive feedback. We're pleased to hear that we listened to your needs and provided helpful advice.

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Gary

Verified
Company & Commercial

Contract dispute

Paul at Burnett Barker was excellent. He gave clear advice and was very helpful. This is the second time I have used Paul and would have no hesitation in recommending.

Solicitors tagged in
this review

Burnett Barker Solicitors Limited

Thank you, Gary, for your kind feedback. We are delighted to hear that Paul provided clear, helpful advice and that you have continued to trust his services. Your recommendation means a great deal to us. Kind regards, Burnett Barker Solicitors Limited

1
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Claire

Verified
Housing & Property

Excellent service

Under the circumstances of a very tricky transaction, the Solicitor, Rania Clarke and her assistant Dee Cronin gave us an excellent service. Would highly recommend. Certainly would use them in the future.

Solicitors tagged in
this review

Burnett Barker Solicitors Limited

Thank you so much for your kind review, Claire. We're so pleased to hear that Rania and Dee provided you with excellent service during such a tricky transaction. Your recommendation means a lot to us, and we’re grateful for your trust. We’d be more than happy to assist you again in the future—please don’t hesitate to reach out.

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Other Reviews

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kirk whayman

Dispute Resolution

kirk

Burnett Barker Solicitors were professional, Paul was very helpful throughout my case. Communication was excellent and everything was handled efficiently. I would happily recommend them.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Dear Kirk, Thank you for your feedback and recommendation. We're delighted to hear that Paul and our team provided professional, efficient support with excellent communication throughout your case.

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Danny

Employment

Danny

Burnett Barker dealt with my workplace issue with complete professionalism. They are friendly, rigorous, explain the issues clearly and always responsive.

Solicitors tagged in
this review

Burnett Barker Solicitors Limited

Thanks for that great review Danny. We're pleased to have been of help - please get in touch if we can help further with this or any other legal issue.

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stephen

stephen

The team here have been extremely helpful in giving advice relating to a property dispute. The meeting was very relaxed and helpful. Such a contrast to old school stuffy solicitors and good value into the bargain. Many thanks.

A representative from Burnett Barker Solicitors Limited responded to this review

Thank you for your review Stephen. We go to great efforts to ensure that our clients feel well cared for and supported. It's always heartening to know that our friendly, down to earth approach is valued.

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Sam

Housing & Property

Sam

After a huge disappointment with our original solicitors Angela from Burnett Barkers has been incredible! They finished the whole process in the time scales we needed and were very friendly and welcoming during the whole process. We are really happy with the service and will use again in the future!

Burnett Barker Solicitors Limited

Thanks for your review Sam. We are delighted to be able to help and will be more than happy to advise you again in the future.

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Laurence

Housing & Property

Laurence

I contacted Burnett Barker Solicitors during a very busy period for solicitors (due to the stamp duty holiday). It was impossible to enage with solicitors over the period. In the end I waited it out. Immediately when the stamp duty holiday ended I got back in touch with them. The reason I went back to BBS was because they were the only solicitors (out of a lot!) that actually took the time kept in touch and not give 'production line' treatment. Miranda made contact the same day and what can I say, she was worth waiting for. The pace of service was incredible and she worked extremely well with the other party's solicitor, if anything I was the slowest clog in the transaction. A very personable service, always got back to me immediately and confidently answered all questions put forward. I honestly can't recommend Miranda and the team high enough.

Solicitors tagged in
this review

A representative from Burnett Barker Solicitors Limited responded to this review

Thanks for asking us to help with your property transaction and for your ⭐⭐⭐⭐⭐ review and recommendation. We really appreciate it and look forward to working with you again in the future if/when the need arises.

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Reviews

4.9 /5 391 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Burnett Barker Solicitors Limited

The firm specialises in conveyancing, wills and probate, and general solicitor services with clear expertise in complex property transactions and timely legal advice. Clients praise efficient, knowledgeable and professional handling, strong communication and prompt responsiveness. Valued soft skills include friendliness, empathy, clear explanations, patience, reliability and a supportive, reassuring manner that reduces stress and builds confidence.

friendly staff
clear communication
efficient service
professional advice
quick responses
helpful guidance
supportive team
timely updates
reasonable rates
smooth process

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Incredible professionalism and protection!

I cannot recommend Burnett Barker Solicitors enough, especially Katy Raven. Our property purchase turned out to be a highly complex transaction with quite a few hidden traps along the way. Katy handled everything with absolute brilliance—she was sharp, incredibly thorough, and protected our interests every step of the way. Huge thanks to Katy for saving us from a lot of potential headaches and securing our dream home. A well-deserved 5 stars!

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Agnes

Great experience!

A massive thank you to Katy Raven at Burnett Barker Solicitors for navigating us through a very complicated house purchase. Katy was exceptionally professional, highly efficient, and spotted several pitfalls that we would have completely missed. She kept us informed and reassured throughout the entire process, making us feel completely safe. We are so grateful for her hard work and wouldn't hesitate to use her services again. Highly recommended!

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Gwyn Jones

Verified
Housing & Property

conveyancing of deceased father's house

My fellow executor and I were kept informed throughout and the people were friendly and efficient

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We really appreciate your kind words, Gwyn, and wish you and your family the absolute best as you close this chapter. Thank you for choosing Burnett Barker Solicitors!

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anonymous

Excellent service

Melanie Stafford was an excellent support to me when I needed some prompt advice and guidance on a legal issue. The firm were swift in finding me an appointment at short notice and were very accommodating. Melanie was comprehensive with her advice. She made me feel at ease, communicated information clearly, and I left the meeting with a very clear understanding of my legal options. If you want to be supported by someone who knows how to communicate complex information clearly, and can do so with empathy and care, I would recommend Melanie.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for the fantastic recommendation! We're delighted that our team could accommodate you at short notice and that Melanie provided such a clear, comprehensive, and empathetic meeting. Knowing you left with a complete understanding of your legal options means the world to us. Thank you for choosing us!

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Carl Grimwood

Verified
Housing & Property

First home

Was recommended the company from a friend, can't fault the service.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for the fantastic review! We love helping first-time buyers, and knowing that a friend's recommendation led to a faultless experience for you means the world to our team. Thank you for choosing us, Carl, and congratulations on your first home!

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Other Reviews

Profile image of Aga H

Aga H

Aga

A massive thank you to Katy Raven at Burnett Barker Solicitors for navigating us through a very complicated house purchase. Katy was exceptionally professional, highly efficient, and spotted several pitfalls that we would have completely missed. She kept us informed and reassured throughout the entire process, making us feel completely safe. We are so grateful for her hard work and wouldn't hesitate to use her services again. Highly recommended!

0
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K M

A client

Incredible professionalism and protection! I cannot recommend Burnett Barker Solicitors enough, especially Katy Raven. Our property purchase turned out to be a highly complex transaction with quite a few hidden traps along the way. Katy handled everything with absolute brilliance—she was sharp, incredibly thorough, and protected our interests every step of the way. Huge thanks to Katy for saving us from a lot of potential headaches and securing our dream home. A well-deserved 5 stars!

0
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Profile image of Naomi Mann

Naomi Mann

Naomi

We used Burnett Barker in Bury St. Edmunds for our house sale, and our solicitor, Miranda, was absolutely fantastic throughout the whole process. She was professional, informative, and made everything feel effortless from start to finish. Her communication and guidance gave us real confidence, and we felt very well looked after. We will definitely be using Burnett Barker again in the future and would highly recommend them to anyone looking for a reliable and professional solicitor. Thank you again to Miranda and the team! Naomi & Sean

Solicitors tagged in
this review

Hi Naomi (and Sean), thanks for your kind words, it means a lot to us as we do try really hard to make the experience as smooth and easy for you as possible. It was a pleasure to help you both with your sale and we look forward to helping again in the future as/when the need arises.

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Colin Rigby

Colin

Katy was always extremely helpful and took time to explain everything..

Thanks for your review. We're delighted to hear how Katy looked after you and we appreciate you taking the time to let us know.

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Hume Jones

Hume

We are very pleased with Miranda Mortlock. The Infotrack was very difficult for us to navigate and this made the process stressful. It would have been nice to have a face to face appointment to overcome some of the issues we experienced .

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for sharing your feedback. We are very pleased to hear that you were happy with the service provided by Miranda. We are genuinely sorry to hear that you found the InfoTrack portal difficult to navigate and that it added stress to your experience. We completely understand that digital platforms aren't for everyone, and we always want our clients to feel fully supported. Your feedback regarding the need for face-to-face appointments is incredibly valuable, and we will look at how we can better balance our digital tools with personal, in-person support moving forward. Thank you again for your input, and we wish you all the very best.

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