Housing & Property
|
369 Total Company Reviews
Housing & Property
|
369 Total Company Reviews
Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX
Accepting new clients
Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 621676
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Burnett Barker Solicitors Limited are accredited by
Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.
The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Burnett Barker Solicitors Limited are accredited by
Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.
The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX
What clients say about Burnett Barker Solicitors Limited
Clients praise the firm for expertise in wills, conveyancing and property sales/purchases, offering clear, practical legal advice and strong technical knowledge. Reviews highlight efficient, timely service with reliable communication and sensible guidance throughout complex or sensitive matters. Valued soft skills include professionalism, kindness, approachability, patience, responsiveness and a calming, personable manner; staff are described as friendly, thorough and supportive, providing continuity, clear updates and helpful reassurance that reduces client stress.
This review was submitted by a verified client of Burnett Barker Solicitors Limited.
Very happy with the service we received and great communication/advice.
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This review was submitted by a verified client of Burnett Barker Solicitors Limited.
Miranda and her team were absolutely brilliant. Very friendly, extremely knowledgeable and dealt with our sale and purchase with ease. We would definitely recommend.
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Thank you for your feedback. We’re delighted to hear that our team provided friendly, knowledgeable, and efficient support throughout. Your recommendation is greatly appreciated.
Rania and her fab assistant Alice saw us safely through a sale and purchase of our home. Not only did we have a long (and sometimes frustrating) chain to deal with, our new home was non standard in a number of ways, such as having a historic monument in the grounds, yet all was dealt with effectively and warmly. Great guidance provided by Miranda too when Rania was on leave, showing great continuity and communication within the team. Alice kept in touch with updates and was always quick to reply to queries. Pricing was incredibly reasonable also. Wouldn’t hesitate to use this firm again.
Dear Victoria. Thank you for your kind feedback. We are delighted to hear that Rania and her assistant Alice supported you effectively and warmly throughout both your sale and purchase, particularly given the complexity of your chain and the unique aspects of your new home. It is also great to know that Miranda was able to provide seamless cover during Rania’s leave, ensuring strong continuity and communication throughout. We are pleased that Alice kept you regularly updated and responded promptly to your queries, and that you found the service to be good value. We really appreciate your recommendation and you taking the time to share your experience.
This review was submitted by a verified client of Burnett Barker Solicitors Limited.
Rania kept me well informed during the process and always ready to support with advice and help.
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Thank you for your feedback. We’re pleased to hear Rania kept you well informed throughout your property purchase and sale, and provided timely support and advice when needed.
This review was submitted by a verified client of Burnett Barker Solicitors Limited.
Experience with BB was excellent from start to finish. Communication was spot on throughout which ia always important when buying / selling property.
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Thank you for your feedback! We are delighted to hear that your experience with our team was excellent from start to finish. We completely agree that clear communication is vital during property transactions, and we are glad we hit the mark for you.
Customer for over 15 years, trying to remortgage a property, that they conveyanced ,won't do it, perhaps because its low value, so now I have to try and find a solicitor on a specialist lenders panel, to go with the stress of higher rates and extortionate arrangement fees, thanks . Its not the quick response I am complaining about, its the fact that you conveyance the property in the first place, there's plenty of time to meet the deadline of July 31st, it would be so much simpler as the property hasn't changed, now being quoted extortionate fees, thanks again
Dear Mr Crabb You have left a one-star review because we let you know, within 12 mins of receiving your email asking if we could assist, that we are unfortunately unable to do so on this occasion….? Had we accepted instructions and then after starting work let you know that we couldn’t continue to act, a negative review might be understandable. Likewise, if we had not responded to your email in a timely fashion. Neither however are the case. You have since called our office and spoke in an unnecessarily rude and unpleasant manner to an assistant on the property team, who explained again the reason that unfortunately we are unable to assist on this occasion. Your response to her was that you would “leave us loads of bad reviews” and that we would “be getting hammered now”. Thank you for mentioning our low charging rates for this type of work and our membership of many specialist lender panels. It is sadly for that reason that this service is so popular with our clients and results in us being at capacity right now for that type of work and thus unable to help with it at the moment. It seems that despite having acted in your best interests by not accepting your instructions to act in a matter where we do not have the necessary capacity to do the specific work to the usual high standard we (and you) expect, your response is sadly to leave a spiteful negative review as some form of revenge. Thank you for your many instructions over the years. We are saddened that you have chosen to end our relationship on such a note.
Really good conveyancer solicitor
Thank you for your feedback! We are very pleased to hear that you had a great experience with our conveyancing team.
Excellent professional service. Did not need to chase once! Everything in the sale of our property taken care of expeditiously- highly recommend thank you 👌☺️
Thank you Sandra for those kind words. We appreciate you taking the time to leave us such a lovely review and for recommending us.
Exceptional service received across several departments, culminating in using Conveyancing for my house sale. Miranda and the entire team are to be congratulated, and used without hesitation. Awesome.
Solicitors tagged in
this review
Thank you for your feedback. We are pleased that you received exceptional service across our various departments and throughout your recent house sale. We will ensure that Miranda and the rest of the team are congratulated for their work. We appreciate your high recommendation and your confidence in our services.
Burnett Barker Solicitors were professional, Paul was very helpful throughout my case. Communication was excellent and everything was handled efficiently. I would happily recommend them.
Solicitors tagged in
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Dear Kirk, Thank you for your feedback and recommendation. We're delighted to hear that Paul and our team provided professional, efficient support with excellent communication throughout your case.
What clients say about Burnett Barker Solicitors Limited
Clients praise the firm for expertise in wills, conveyancing and property sales/purchases, offering clear, practical legal advice and strong technical knowledge. Reviews highlight efficient, timely service with reliable communication and sensible guidance throughout complex or sensitive matters. Valued soft skills include professionalism, kindness, approachability, patience, responsiveness and a calming, personable manner; staff are described as friendly, thorough and supportive, providing continuity, clear updates and helpful reassurance that reduces client stress.
This review was submitted by a verified client of Burnett Barker Solicitors Limited.
Very happy with the service we received and great communication/advice.
Solicitors tagged in
this review
This review was submitted by a verified client of Burnett Barker Solicitors Limited.
Updating my Will with Laura was very easy and pleasant. Thank you for your professional help in this matter.
Legal experts tagged in
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Dear Shirley. Thank you for your kind feedback. We’re pleased to hear that updating your Will with Laura was easy and pleasant, and that you were happy with the professional service provided. We really appreciate you taking the time to share your experience.
This review was submitted by a verified client of Burnett Barker Solicitors Limited.
Henrietta was down to earth, to the point, fast and efficient. Furthermore, she was able to advise and steer the process using her experience and knowledge which made our experience entirely positive.
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Thank you for your feedback. We’re delighted to hear that Henrietta’s straightforward approach, efficiency, and expertise made your experience so positive.
This review was submitted by a verified client of Burnett Barker Solicitors Limited.
Miranda and her team were absolutely brilliant. Very friendly, extremely knowledgeable and dealt with our sale and purchase with ease. We would definitely recommend.
Solicitors tagged in
this review
Thank you for your feedback. We’re delighted to hear that our team provided friendly, knowledgeable, and efficient support throughout. Your recommendation is greatly appreciated.
This review was submitted by a verified client of Burnett Barker Solicitors Limited.
My mum and I had a very positive experience with Henrietta. We appreciated both her professionalism and kind approach. The whole process alleviated a lot of stress, for which we are grateful. We would highly recommend.
Solicitors tagged in
this review
Thank you for your kind feedback. We are delighted to hear that you and your mum had such a positive experience and that Henrietta’s professionalism and support helped ease what can often be a stressful process. We really appreciate your recommendation and you taking the time to share your experience.
We are very pleased with Miranda Mortlock. The Infotrack was very difficult for us to navigate and this made the process stressful. It would have been nice to have a face to face appointment to overcome some of the issues we experienced .
Customer for over 15 years, trying to remortgage a property, that they conveyanced ,won't do it, perhaps because its low value, so now I have to try and find a solicitor on a specialist lenders panel, to go with the stress of higher rates and extortionate arrangement fees, thanks . Its not the quick response I am complaining about, its the fact that you conveyance the property in the first place, there's plenty of time to meet the deadline of July 31st, it would be so much simpler as the property hasn't changed, now being quoted extortionate fees, thanks again
Dear Mr Crabb You have left a one-star review because we let you know, within 12 mins of receiving your email asking if we could assist, that we are unfortunately unable to do so on this occasion….? Had we accepted instructions and then after starting work let you know that we couldn’t continue to act, a negative review might be understandable. Likewise, if we had not responded to your email in a timely fashion. Neither however are the case. You have since called our office and spoke in an unnecessarily rude and unpleasant manner to an assistant on the property team, who explained again the reason that unfortunately we are unable to assist on this occasion. Your response to her was that you would “leave us loads of bad reviews” and that we would “be getting hammered now”. Thank you for mentioning our low charging rates for this type of work and our membership of many specialist lender panels. It is sadly for that reason that this service is so popular with our clients and results in us being at capacity right now for that type of work and thus unable to help with it at the moment. It seems that despite having acted in your best interests by not accepting your instructions to act in a matter where we do not have the necessary capacity to do the specific work to the usual high standard we (and you) expect, your response is sadly to leave a spiteful negative review as some form of revenge. Thank you for your many instructions over the years. We are saddened that you have chosen to end our relationship on such a note.
Really good conveyancer solicitor
Thank you for your feedback! We are very pleased to hear that you had a great experience with our conveyancing team.
Excellent professional service. Did not need to chase once! Everything in the sale of our property taken care of expeditiously- highly recommend thank you 👌☺️
Thank you Sandra for those kind words. We appreciate you taking the time to leave us such a lovely review and for recommending us.
Exceptional service received across several departments, culminating in using Conveyancing for my house sale. Miranda and the entire team are to be congratulated, and used without hesitation. Awesome.
Solicitors tagged in
this review
Thank you for your feedback. We are pleased that you received exceptional service across our various departments and throughout your recent house sale. We will ensure that Miranda and the rest of the team are congratulated for their work. We appreciate your high recommendation and your confidence in our services.
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