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Burnett Barker Solicitors Limited

5.0 | 147 Reviews 147 Reviews | Housing & Property
420 Total Company Reviews info icon Housing & Property | info icon 420 Total Company Reviews Housing & Property | info icon 420 Total Company Reviews

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Accepting new clients

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621676

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Burnett Barker Solicitors Limited |

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Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Howard King

Howard King

Verified
Housing & Property

Katy Raven

We cannot recommend Katy highly enough,our whole experience has been top quality in professionalism and advice. Her in depth research into unusual circumstances has reassured us in buying the right property. Katy is a credit to her firm.

Legal experts tagged in
this review

Profile image of Rob

Rob

Verified
Housing & Property

Good feedback throughout the sales process

I have used Rania several times when buying and selling properties. The friendly professionalism of her and her assistant Alice made the sale of our leasehold property go as smoothly as possible.

Solicitors tagged in
this review

Meet the team of Burnett Barker Solicitors Limited

Meet the team of Burnett Barker Solicitors Limited

Contact & Locations - Burnett Barker Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Reviews

5.0 /5 147 Reviews
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Rating

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Clients say

What clients say about Burnett Barker Solicitors Limited

Clients praise the firm for its expertise in conveyancing, property sales and purchases, wills, LPAs, estate planning and family matters, including complex and time-sensitive cases. Reviews highlight thorough legal knowledge, sharp attention to detail and strong problem-solving skills. Clients especially value the team’s friendly, approachable and empathetic manner, alongside clear explanations, proactive updates, responsiveness and reassuring guidance. The firm is also commended for being efficient, professional and supportive, helping to make complicated processes feel smooth, straightforward and stress-free.

Friendly service
Great communication
Highly efficient
Very professional
Knowledgeable advice
Supportive throughout
Clear explanations
Responsive team
Thorough attention
Approachable staff

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Patient and compassionate service

Having lost time and money selling our family home due to the buyer pulling out of the sale before completion it was reassuring to know Burnett Barker offered a No Sale, No Fee guarantee. Katy was professional, patient and compassionate. She kept us up to date on the steps required to complete the property sale. We would recommend using Burnett Barker rather than paying a Solicitor’s high fees for no difference in service.

Legal experts tagged in
this review

0
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Profile image of Keith & Andrea Hayes

Keith & Andrea Hayes

Verified
Housing & Property

Conveyancing guidance and advice

From the start and through out the process we were helped and guided calmly and informatively. Response to questions was prompt and reassuring.

Solicitors tagged in
this review

0
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Profile image of Daniel Ingham

Daniel Ingham

Verified
Housing & Property

Conveyancer

Katy and Burnett Barker in general were brilliant throughout the process. I’ve always heard of horror stories when it comes to solicitors but the process was quick and easy.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We are so pleased to know you had such a positive experience with Katy and the team. It is great to hear that everything progressed smoothly and that you felt well supported throughout. Thank you for choosing Burnett Barker.

0
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Profile image of Rob

Rob

Verified
Housing & Property

Good feedback throughout the sales process

I have used Rania several times when buying and selling properties. The friendly professionalism of her and her assistant Alice made the sale of our leasehold property go as smoothly as possible.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your kind recommendation, Rob. We are delighted that Rania and Alice were able to make your recent property transaction such a positive experience.

0
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Profile image of Helen Gray

Helen Gray

Verified
Housing & Property

Excellent service

Katy was approachable, helpful & responsive throughout the house sale process. She explained things clearly as issues came up and acted promptly throughout. It was a pleasure to have her working on our behalf & I would definitely recommend her & the company to others. I will be using them again the next time I need to!

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

It is lovely to know that you felt confident in Katy’s guidance and would happily return to us in the future. We really appreciate your recommendation, Helen.

0
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Other Reviews

Profile image of Stephen Collins

Stephen Collins

Housing & Property

Stephen

Katy and her team were very professional and kept me updated throughout the sales process. It did take longer than I was hoping but I think that was partly due to other people in the chain using ‘on line’ solicitors. I would certainly recommend Katy for your property matters.

Legal experts tagged in
this review

Thank you, Stephen. We're pleased that Katy and her team kept you updated throughout the transaction and that you felt well supported from start to finish. As you noted, delays can sometimes arise within a property chain where online-only firms are involved, making progress harder to coordinate. We're grateful for your patience and your recommendation, and we'll be sure to pass your comments on to Katy and the team.

0
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Profile image of Nicola Hammond

Nicola Hammond

Housing & Property

Nicola

Katy from Burnett Barker was very helpful, professional and efficient when assisting us with our move. I would definitely recommend her.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We’re delighted to hear that Katy provided such helpful, professional and efficient support with your move. Thank you, Nicola, for your recommendation.

0
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Profile image of Sarah Clark

Sarah Clark

Housing & Property

Sarah

Katy provided a fantastic supportive service when buying our first home. She was always happy to answer questions and did a very thorough and professional job. We would definitely recommend her to friends and family.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for sharing your experience, Sarah! We know how important it is to feel supported during your very first house purchase, and we are delighted that Katy was always on hand to answer your questions and guide you through. Your recommendation to friends and family means a great deal to our team. Enjoy your new home!

0
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Profile image of Chelle James

Chelle James

Housing & Property

Chelle

In regards to my own house buying experience, process took far too long than anybody anticipated partly due to complicated checks finance wise and due to a 3rd party involvement (shared ownership) I also felt sometimes lack of communication or not always clear concise communication was frustrating.The seller and I did an awful lot of chasing and nagging ourselves as there were inconsistent stories between the 3 parties involved,which added to the stress,we felt it necessary to do this to push things along.We got there eventually and in the last 2 weeks communication was more than satisfactory.The almost 6 months time frame taken ,from offer accepted on the property to collection of keys which had to be arranged by myself (which I thought was through the solicitor), has certainly put me off shared ownership/further home ownership in the future, so anybody going down this route, working with 3 parties, needs to be made aware that it can be a bit of a pitfall and it feels like you are having to do a lot of work. However I still thank Katy Raven kindly for her work in this matter and accept it was sometimes frustrating on her part to.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Hi Chelle, thank you for your feedback. While we’re pleased Katy was able to bring things over the line for you, we are really sorry for the delays and the frustration caused by having to chase updates yourself. Shared ownership transactions can be tricky, but we know communication should have been clearer throughout. We truly appreciate your patience and wish you all the best in your new home.

0
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Profile image of Aga H

Aga H

Housing & Property

Aga

A massive thank you to Katy Raven at Burnett Barker Solicitors for navigating us through a very complicated house purchase. Katy was exceptionally professional, highly efficient, and spotted several pitfalls that we would have completely missed. She kept us informed and reassured throughout the entire process, making us feel completely safe. We are so grateful for her hard work and wouldn't hesitate to use her services again. Highly recommended!

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We're happy Katy could navigate you safely to a successful completion, and it's awesome to hear you had such a thorough and reassuring experience with her hard work. Thank you, Aga!

0
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Reviews

4.9 /5 420 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Burnett Barker Solicitors Limited

Clients praise the firm for its expertise in conveyancing, property sales and purchases, wills, LPAs, estate planning and family matters, including complex and time-sensitive cases. Reviews highlight thorough legal knowledge, sharp attention to detail and strong problem-solving skills. Clients especially value the team’s friendly, approachable and empathetic manner, alongside clear explanations, proactive updates, responsiveness and reassuring guidance. The firm is also commended for being efficient, professional and supportive, helping to make complicated processes feel smooth, straightforward and stress-free.

Friendly service
Great communication
Highly efficient
Very professional
Knowledgeable advice
Supportive throughout
Clear explanations
Responsive team
Thorough attention
Approachable staff

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Patient and compassionate service

Having lost time and money selling our family home due to the buyer pulling out of the sale before completion it was reassuring to know Burnett Barker offered a No Sale, No Fee guarantee. Katy was professional, patient and compassionate. She kept us up to date on the steps required to complete the property sale. We would recommend using Burnett Barker rather than paying a Solicitor’s high fees for no difference in service.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Keith & Andrea Hayes

Keith & Andrea Hayes

Verified
Housing & Property

Conveyancing guidance and advice

From the start and through out the process we were helped and guided calmly and informatively. Response to questions was prompt and reassuring.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nicola

Nicola

Verified
Wills, Trusts & Probate

Professional and thorough consultation and service

I am extremely happy with the legal services that Laura provided. She is very knowledgable and able to communicate matters clearly. I found her approachable, pleasant and professional, as well as dealing with the matter quickly and keeping me informed. I would certainly use Laura again in the future and recommend her to others.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We are delighted to hear that Laura provided such clear, professional and approachable support. It is wonderful to know she kept you informed and dealt with everything efficiently. Thank you for your recommendation.

0
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Profile image of Daniel Ingham

Daniel Ingham

Verified
Housing & Property

Conveyancer

Katy and Burnett Barker in general were brilliant throughout the process. I’ve always heard of horror stories when it comes to solicitors but the process was quick and easy.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We are so pleased to know you had such a positive experience with Katy and the team. It is great to hear that everything progressed smoothly and that you felt well supported throughout. Thank you for choosing Burnett Barker.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Exceptional service

Very efficient , knowledgeable and understanding of issues involved . Would highly recommend.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

It’s great to hear that you found our team efficient, knowledgeable and understanding throughout your matter. We really appreciate you taking the time to share your feedback and for your recommendation.

0
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Other Reviews

Profile image of Stephen Collins

Stephen Collins

Housing & Property

Stephen

Katy and her team were very professional and kept me updated throughout the sales process. It did take longer than I was hoping but I think that was partly due to other people in the chain using ‘on line’ solicitors. I would certainly recommend Katy for your property matters.

Legal experts tagged in
this review

Thank you, Stephen. We're pleased that Katy and her team kept you updated throughout the transaction and that you felt well supported from start to finish. As you noted, delays can sometimes arise within a property chain where online-only firms are involved, making progress harder to coordinate. We're grateful for your patience and your recommendation, and we'll be sure to pass your comments on to Katy and the team.

0
Collected on: Google collection source logo
Profile image of kim bates

kim bates

Wills, Trusts & Probate

kim

Finally someone who listened to our wishes and guided us through the complicated process of managing our estate. Laura was both friendly and proactive throughout

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

It is lovely to hear that Laura provided clear guidance and took the time to understand your wishes, Kim. We are pleased that her proactive and approachable manner helped make the process easier to navigate. Thank you for sharing your experience.

0
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Profile image of Malcolm Chadwick

Malcolm Chadwick

Malcolm

Brilliant

Thank you, Malcolm, for your 5-star review. We're delighted to hear that you had such a positive experience with our team. Feedback like yours means a great deal to us and is a wonderful endorsement of the service we strive to provide. Thank you for taking the time to share your thoughts, and we wish you all the very best for the future.

0
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Profile image of Nicola Hammond

Nicola Hammond

Housing & Property

Nicola

Katy from Burnett Barker was very helpful, professional and efficient when assisting us with our move. I would definitely recommend her.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We’re delighted to hear that Katy provided such helpful, professional and efficient support with your move. Thank you, Nicola, for your recommendation.

0
Collected on: Google collection source logo
Profile image of Kirsten Alexander

Kirsten Alexander

Kirsten

Katy and the Burnett Barker team have been absolutely fantastic. The whole process was really smooth, and Katy was really responsive to any queries that came up along the way. Communication was brilliant and everyone at Burnett Barker was really friendly, which was a joy. I couldn't recommend them more and wouldn't hesitate to use them again.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your kind recommendation, Kirsten. We are delighted to hear that Katy and the wider team provided such responsive and friendly support throughout. Thank you for choosing Burnett Barker Solicitors.

0
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