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Burnett Barker Solicitors Limited

5.0 | 150 Reviews 150 Reviews | Search Property to Buy
429 Total Company Reviews info icon Search Property to Buy | info icon 429 Total Company Reviews Search Property to Buy | info icon 429 Total Company Reviews

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Accepting new clients

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621676

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Burnett Barker Solicitors Limited |

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Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Howard King

Howard King

Verified
Housing & Property

Katy Raven

We cannot recommend Katy highly enough,our whole experience has been top quality in professionalism and advice. Her in depth research into unusual circumstances has reassured us in buying the right property. Katy is a credit to her firm.

Legal experts tagged in
this review

Profile image of Rob

Rob

Verified
Housing & Property

Good feedback throughout the sales process

I have used Rania several times when buying and selling properties. The friendly professionalism of her and her assistant Alice made the sale of our leasehold property go as smoothly as possible.

Solicitors tagged in
this review

Meet the team of Burnett Barker Solicitors Limited

Meet the team of Burnett Barker Solicitors Limited

Contact & Locations - Burnett Barker Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Reviews

5.0 /5 150 Reviews
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Rating

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Clients say

What clients say about Burnett Barker Solicitors Limited

The firm is highly regarded for conveyancing, property sales and purchases, transfers of equity, wills, LPAs, estate administration and family matters. Clients praise its expertise in handling complex and unusual transactions, with thorough attention to detail, clear legal guidance and practical advice. Soft skills valued most are professionalism, responsiveness, approachability, patience, empathy and strong communication. The team is described as efficient, supportive and reassuring, keeping clients well informed and making often stressful legal processes feel smooth, clear and well managed.

Professional service
Clear communication
Helpful advice
Friendly approach
Efficient handling
Thorough guidance
Responsive updates
Knowledgeable staff
Supportive throughout
Stress-free process

ReviewSolicitors Review List

Profile image of Jessica Austin

Jessica Austin

Verified
Housing & Property

Professional, responsive, thorough house sale

Rania originally helped me to buy my home in Suffolk. 7 years later I asked for her help to sell my home and this has been a wonderful and successful process. Rania and her colleagues have been warm, approachable, responsive and entirely professional as well as thorough and methodical as she helped me navigate the selling of my property. All done in a very efficient way, communication has been easy and I'm so pleased it's used Burnett and Barker, and Rania Clarke once again.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

We’re delighted you chose Rania at Burnett Barker Solicitors again and that your sale went so smoothly. Thank you for your continued trust and kind feedback.

0
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James Hill

Verified
Housing & Property

Transfer of Equity

Adam was my conveyancer for a transfer of equity between myself and my parents. He was very efficient, helpful and professional all the way through the process, keeping me informed of what was happening and what I needed to do next.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your kind feedback, James. We are pleased to hear that Adam handled your transfer of equity efficiently and kept you clearly informed throughout. We really appreciate your review.

0
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Anonymous

Verified
Housing & Property

Patient and compassionate service

Having lost time and money selling our family home due to the buyer pulling out of the sale before completion it was reassuring to know Burnett Barker offered a No Sale, No Fee guarantee. Katy was professional, patient and compassionate. She kept us up to date on the steps required to complete the property sale. We would recommend using Burnett Barker rather than paying a Solicitor’s high fees for no difference in service.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your thoughtful feedback and recommendation. We are pleased that Katy provided patient and compassionate support throughout your sale, keeping you informed and helping make the process as smooth as possible. We greatly appreciate your recognition of her service.

0
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Keith & Andrea Hayes

Verified
Housing & Property

Conveyancing guidance and advice

From the start and through out the process we were helped and guided calmly and informatively. Response to questions was prompt and reassuring.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your kind feedback. We are pleased to hear that our team provided calm, clear and reassuring guidance throughout, while responding promptly to your queries.

0
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Profile image of Daniel Ingham

Daniel Ingham

Verified
Housing & Property

Conveyancer

Katy and Burnett Barker in general were brilliant throughout the process. I’ve always heard of horror stories when it comes to solicitors but the process was quick and easy.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We are so pleased to know you had such a positive experience with Katy and the team. It is great to hear that everything progressed smoothly and that you felt well supported throughout. Thank you for choosing Burnett Barker.

0
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Other Reviews

Profile image of Stephen Collins

Stephen Collins

Housing & Property

Stephen

Katy and her team were very professional and kept me updated throughout the sales process. It did take longer than I was hoping but I think that was partly due to other people in the chain using ‘on line’ solicitors. I would certainly recommend Katy for your property matters.

Legal experts tagged in
this review

Thank you, Stephen. We're pleased that Katy and her team kept you updated throughout the transaction and that you felt well supported from start to finish. As you noted, delays can sometimes arise within a property chain where online-only firms are involved, making progress harder to coordinate. We're grateful for your patience and your recommendation, and we'll be sure to pass your comments on to Katy and the team.

0
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Nicola Hammond

Housing & Property

Nicola

Katy from Burnett Barker was very helpful, professional and efficient when assisting us with our move. I would definitely recommend her.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We’re delighted to hear that Katy provided such helpful, professional and efficient support with your move. Thank you, Nicola, for your recommendation.

0
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Profile image of Sarah Clark

Sarah Clark

Housing & Property

Sarah

Katy provided a fantastic supportive service when buying our first home. She was always happy to answer questions and did a very thorough and professional job. We would definitely recommend her to friends and family.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for sharing your experience, Sarah! We know how important it is to feel supported during your very first house purchase, and we are delighted that Katy was always on hand to answer your questions and guide you through. Your recommendation to friends and family means a great deal to our team. Enjoy your new home!

0
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Profile image of Chelle James

Chelle James

Housing & Property

Chelle

In regards to my own house buying experience, process took far too long than anybody anticipated partly due to complicated checks finance wise and due to a 3rd party involvement (shared ownership) I also felt sometimes lack of communication or not always clear concise communication was frustrating.The seller and I did an awful lot of chasing and nagging ourselves as there were inconsistent stories between the 3 parties involved,which added to the stress,we felt it necessary to do this to push things along.We got there eventually and in the last 2 weeks communication was more than satisfactory.The almost 6 months time frame taken ,from offer accepted on the property to collection of keys which had to be arranged by myself (which I thought was through the solicitor), has certainly put me off shared ownership/further home ownership in the future, so anybody going down this route, working with 3 parties, needs to be made aware that it can be a bit of a pitfall and it feels like you are having to do a lot of work. However I still thank Katy Raven kindly for her work in this matter and accept it was sometimes frustrating on her part to.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Hi Chelle, thank you for your feedback. While we’re pleased Katy was able to bring things over the line for you, we are really sorry for the delays and the frustration caused by having to chase updates yourself. Shared ownership transactions can be tricky, but we know communication should have been clearer throughout. We truly appreciate your patience and wish you all the best in your new home.

0
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Profile image of Aga H

Aga H

Housing & Property

Aga

A massive thank you to Katy Raven at Burnett Barker Solicitors for navigating us through a very complicated house purchase. Katy was exceptionally professional, highly efficient, and spotted several pitfalls that we would have completely missed. She kept us informed and reassured throughout the entire process, making us feel completely safe. We are so grateful for her hard work and wouldn't hesitate to use her services again. Highly recommended!

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We're happy Katy could navigate you safely to a successful completion, and it's awesome to hear you had such a thorough and reassuring experience with her hard work. Thank you, Aga!

0
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Reviews

4.9 /5 429 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Burnett Barker Solicitors Limited

The firm is highly regarded for conveyancing, property sales and purchases, transfers of equity, wills, LPAs, estate administration and family matters. Clients praise its expertise in handling complex and unusual transactions, with thorough attention to detail, clear legal guidance and practical advice. Soft skills valued most are professionalism, responsiveness, approachability, patience, empathy and strong communication. The team is described as efficient, supportive and reassuring, keeping clients well informed and making often stressful legal processes feel smooth, clear and well managed.

Professional service
Clear communication
Helpful advice
Friendly approach
Efficient handling
Thorough guidance
Responsive updates
Knowledgeable staff
Supportive throughout
Stress-free process

ReviewSolicitors Review List

Profile image of Jessica Austin

Jessica Austin

Verified
Housing & Property

Professional, responsive, thorough house sale

Rania originally helped me to buy my home in Suffolk. 7 years later I asked for her help to sell my home and this has been a wonderful and successful process. Rania and her colleagues have been warm, approachable, responsive and entirely professional as well as thorough and methodical as she helped me navigate the selling of my property. All done in a very efficient way, communication has been easy and I'm so pleased it's used Burnett and Barker, and Rania Clarke once again.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

We’re delighted you chose Rania at Burnett Barker Solicitors again and that your sale went so smoothly. Thank you for your continued trust and kind feedback.

0
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Profile image of Joy Tarpley

Joy Tarpley

Verified
Dispute Resolution

Advise

Paul is a very knowledgable solicitors. He was understanding and gave advice proffessionally, explaing legal terminology in lay man terms.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

We’re pleased Paul made the advice clear and accessible while providing professional and understanding support. We appreciate you taking the time to share your experience, Joy.

0
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Profile image of Anonymous

Anonymous

Verified
Dispute Resolution

Advice on a neighbour dispute

Great service and very good advice given

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your kind feedback and recommendation. We’re pleased you felt well supported and found the service clear, professional and approachable throughout.

0
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Elaine Roe

Verified

Excellent service

Katy is very thorough and keeps you up to date

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your feedback, Elaine. We’re pleased Katy’s attention to detail and communication made a positive impression. Your support is much appreciated.

0
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Robin

Verified
Wills, Trusts & Probate

Will preparation

Laura helped and guided through a most difficult time of life which is/was very much appreciated. Thank you Laura.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your kind words, Robin. We are pleased Laura was able to offer guidance and support during such a challenging time. We appreciate you sharing your experience.

0
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Other Reviews

Profile image of James Shave

James Shave

James

We had a really good experience with Katy from Burnett Barker. Emails were always responded to within 48 hours, making a stressful situation much less stressful. Ultimately the whole process was incredibly smooth, despite having a challenging situation- and this is all down to Katy and the rest of the team. We couldn’t ask for anymore and would highly recommend.

0
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Profile image of Becky Harvey-Evers

Becky Harvey-Evers

Becky

As always a professional. Personal, exceptional service and VFM. Thank you Miranda and Team

Thank you, Becky, for your feedback and for your five-star review. We're delighted that you found our service professional, personal and good value. We'll make sure your comments are shared with Miranda and the team. Thank you again.

0
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Profile image of Stephen Collins

Stephen Collins

Housing & Property

Stephen

Katy and her team were very professional and kept me updated throughout the sales process. It did take longer than I was hoping but I think that was partly due to other people in the chain using ‘on line’ solicitors. I would certainly recommend Katy for your property matters.

Legal experts tagged in
this review

Thank you, Stephen. We're pleased that Katy and her team kept you updated throughout the transaction and that you felt well supported from start to finish. As you noted, delays can sometimes arise within a property chain where online-only firms are involved, making progress harder to coordinate. We're grateful for your patience and your recommendation, and we'll be sure to pass your comments on to Katy and the team.

0
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Profile image of kim bates

kim bates

Wills, Trusts & Probate

kim

Finally someone who listened to our wishes and guided us through the complicated process of managing our estate. Laura was both friendly and proactive throughout

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

It is lovely to hear that Laura provided clear guidance and took the time to understand your wishes, Kim. We are pleased that her proactive and approachable manner helped make the process easier to navigate. Thank you for sharing your experience.

0
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Profile image of Malcolm Chadwick

Malcolm Chadwick

Malcolm

Brilliant

Thank you, Malcolm, for your 5-star review. We're delighted to hear that you had such a positive experience with our team. Feedback like yours means a great deal to us and is a wonderful endorsement of the service we strive to provide. Thank you for taking the time to share your thoughts, and we wish you all the very best for the future.

0
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