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Burnett Barker Solicitors Limited

4.9 | 138 Reviews 138 Reviews | Wills, Trusts & Probate
391 Total Company Reviews info icon Wills, Trusts & Probate | info icon 391 Total Company Reviews Wills, Trusts & Probate | info icon 391 Total Company Reviews

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Accepting new clients

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621676

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Burnett Barker Solicitors Limited |

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Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Burnett Barker Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Burnett Barker Solicitors Limited are accredited by

Family Law accreditation awarded to Burnett Barker Solicitors Limited
The Law Society accreditation awarded to Burnett Barker Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Burnett Barker Solicitors Limited

Description

Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees.

Rankings by area of expertise

The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Burnett Barker Solicitors Limited

Meet the team of Burnett Barker Solicitors Limited

Contact & Locations - Burnett Barker Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Collingwood House, 20 Whiting Street, Bury Saint Edmunds, Suffolk, IP33 1NX

Reviews

4.9 /5 138 Reviews
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Rating

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Clients say

What clients say about Burnett Barker Solicitors Limited

The firm specialises in conveyancing, wills and probate, and general solicitor services with clear expertise in complex property transactions and timely legal advice. Clients praise efficient, knowledgeable and professional handling, strong communication and prompt responsiveness. Valued soft skills include friendliness, empathy, clear explanations, patience, reliability and a supportive, reassuring manner that reduces stress and builds confidence.

friendly staff
clear communication
efficient service
professional advice
quick responses
helpful guidance
supportive team
timely updates
reasonable rates
smooth process

ReviewSolicitors Review List

Profile image of Gwyn Jones

Gwyn Jones

Verified
Housing & Property

conveyancing of deceased father's house

My fellow executor and I were kept informed throughout and the people were friendly and efficient

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We really appreciate your kind words, Gwyn, and wish you and your family the absolute best as you close this chapter. Thank you for choosing Burnett Barker Solicitors!

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Anonymous

Verified
Wills, Trusts & Probate

Helpful Will drafting and advice

Laura provided good solid advice and support in preparing my Will.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We are delighted that Laura provided such solid advice and excellent support while preparing your Will. Your feedback means a lot to us, and we will proudly pass your thanks along to her. Best wishes!

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Janice Elizabeth

Verified
Wills, Trusts & Probate

Wills

From the first phone call inquiry everything was done quickly and effortlessly. Very friendly and professional.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you so much for your kind review Janice! We are really pleased to hear that from the very first phone call everything felt quick, effortless and professional. Making a great first impression and keeping the whole process as smooth as possible for our clients is something we care deeply about and it is wonderful to know that came through in your experience. We hope to be of assistance to you again in the future!

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Anonymous

Verified
Wills, Trusts & Probate

Professional Service

We needed a short notice appointment and Laura was able to find us a convenient time for what we needed. Advice was clear and email communication kept us appraised of progress. A follow up appointment completed our current business, again at a very convenient time. We found Laura and other members of the Burnett & Barker team to be professionally friendly and easy to work with. As a business their rates were clear from the start and acceptable to us.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your feedback. We’re pleased to hear that Laura and the team were able to accommodate a short notice appointment and provide clear advice and consistent communication throughout your matter. We’re glad the follow-up appointment was arranged conveniently and that you found the team professional, friendly, and easy to work with.

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anonymous

Verified
Wills, Trusts & Probate

Will

Laura was very helpful in a time of need and was always available to help and guide me whenever needed.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for your feedback. We’re pleased to hear that Laura was able to provide helpful guidance and support during an important time, and that her availability made a positive difference to your experience.

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Other Reviews

Profile image of peter

peter

Wills, Trusts & Probate

peter

Found Paul Herbert to be very professional He got a very satisfactory result in my case which resulted in Me Receiving compensation for my loss Would not hesitate recommending Paul to anybody

Solicitors tagged in
this review

Burnett Barker Solicitors Limited

Dear Peter, thanks very much for your review. We're delighted to have been able to help you with your claim and obtain compensation for you. Please don't hesitate to get in touch if there is anything further we can help with.

1
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David

David

Cannot recommend the wills and probate team highly enough, looked after my elderly mother and reasonably priced compared to others in the town.

Burnett Barker Solicitors Limited

Thank you for your wonderful review! We're delighted our Wills and Probate team were able to assist your elderly mother, and that you found our services reasonably priced. Your recommendation means a lot. If you need further assistance, please just get in touch - we're here to help!

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Stuart

Consumer

Stuart

I was thoroughly pleased with the service that Burnett Barker Solicors provided. The one-hour chat with Paul Herbert was good value for money and full of clear and helpful advice. I wish I'd of contacted the firm earlier for legal advice.

Solicitors tagged in
this review

Burnett Barker Solicitors Limited

Thanks Stuart for taking the time to leave us a 5-star review about the help we were able to give. If you need any further help in the future, please don't hesitate to get in touch again.

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Jeff

Housing & Property

Jeff

After a few delays with the initial conveyancing by a now departed Solicitor, Miranda Mortlock took over my house sale case and was excellent. Communications were always timely and clear, and advice around trust funds and legal matters explained clearly. I would definitely use again.

Solicitors tagged in
this review

Burnett Barker Solicitors Limited

We are delighted to hear that Miranda was able to step in and help resolve the initial delays with your conveyancing case. Jeff, we can assure you that communication and quality advice is of the utmost importance to us. It makes us very pleased when clients like you recognize these attributes in our services. Thank you for taking the time out of your day to leave a review - we truly appreciate it!

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Rebecca

Housing & Property

Rebecca

I had my conveyancing done by Katy Raven. She was so friendly and helpful, I was always able to get in contact with her when I needed her. It was a stress free experience which is really important. I would always recommend Burnett Barker for any legal advice.

Legal experts tagged in
this review

A representative from Burnett Barker Solicitors Limited responded to this review

Thanks for your review Rebecca. We really appreciate the positive feedback and look forward to helping again in the future as/when the need arises.

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Reviews

4.9 /5 391 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Burnett Barker Solicitors Limited

The firm specialises in conveyancing, wills and probate, and general solicitor services with clear expertise in complex property transactions and timely legal advice. Clients praise efficient, knowledgeable and professional handling, strong communication and prompt responsiveness. Valued soft skills include friendliness, empathy, clear explanations, patience, reliability and a supportive, reassuring manner that reduces stress and builds confidence.

friendly staff
clear communication
efficient service
professional advice
quick responses
helpful guidance
supportive team
timely updates
reasonable rates
smooth process

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Incredible professionalism and protection!

I cannot recommend Burnett Barker Solicitors enough, especially Katy Raven. Our property purchase turned out to be a highly complex transaction with quite a few hidden traps along the way. Katy handled everything with absolute brilliance—she was sharp, incredibly thorough, and protected our interests every step of the way. Huge thanks to Katy for saving us from a lot of potential headaches and securing our dream home. A well-deserved 5 stars!

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this review

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Agnes

Great experience!

A massive thank you to Katy Raven at Burnett Barker Solicitors for navigating us through a very complicated house purchase. Katy was exceptionally professional, highly efficient, and spotted several pitfalls that we would have completely missed. She kept us informed and reassured throughout the entire process, making us feel completely safe. We are so grateful for her hard work and wouldn't hesitate to use her services again. Highly recommended!

Legal experts tagged in
this review

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Profile image of Gwyn Jones

Gwyn Jones

Verified
Housing & Property

conveyancing of deceased father's house

My fellow executor and I were kept informed throughout and the people were friendly and efficient

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

We really appreciate your kind words, Gwyn, and wish you and your family the absolute best as you close this chapter. Thank you for choosing Burnett Barker Solicitors!

0
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Profile image of anonymous

anonymous

Excellent service

Melanie Stafford was an excellent support to me when I needed some prompt advice and guidance on a legal issue. The firm were swift in finding me an appointment at short notice and were very accommodating. Melanie was comprehensive with her advice. She made me feel at ease, communicated information clearly, and I left the meeting with a very clear understanding of my legal options. If you want to be supported by someone who knows how to communicate complex information clearly, and can do so with empathy and care, I would recommend Melanie.

Legal experts tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for the fantastic recommendation! We're delighted that our team could accommodate you at short notice and that Melanie provided such a clear, comprehensive, and empathetic meeting. Knowing you left with a complete understanding of your legal options means the world to us. Thank you for choosing us!

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Carl Grimwood

Verified
Housing & Property

First home

Was recommended the company from a friend, can't fault the service.

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for the fantastic review! We love helping first-time buyers, and knowing that a friend's recommendation led to a faultless experience for you means the world to our team. Thank you for choosing us, Carl, and congratulations on your first home!

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Other Reviews

Profile image of Aga H

Aga H

Aga

A massive thank you to Katy Raven at Burnett Barker Solicitors for navigating us through a very complicated house purchase. Katy was exceptionally professional, highly efficient, and spotted several pitfalls that we would have completely missed. She kept us informed and reassured throughout the entire process, making us feel completely safe. We are so grateful for her hard work and wouldn't hesitate to use her services again. Highly recommended!

0
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Profile image of K M

K M

A client

Incredible professionalism and protection! I cannot recommend Burnett Barker Solicitors enough, especially Katy Raven. Our property purchase turned out to be a highly complex transaction with quite a few hidden traps along the way. Katy handled everything with absolute brilliance—she was sharp, incredibly thorough, and protected our interests every step of the way. Huge thanks to Katy for saving us from a lot of potential headaches and securing our dream home. A well-deserved 5 stars!

0
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Profile image of Naomi Mann

Naomi Mann

Naomi

We used Burnett Barker in Bury St. Edmunds for our house sale, and our solicitor, Miranda, was absolutely fantastic throughout the whole process. She was professional, informative, and made everything feel effortless from start to finish. Her communication and guidance gave us real confidence, and we felt very well looked after. We will definitely be using Burnett Barker again in the future and would highly recommend them to anyone looking for a reliable and professional solicitor. Thank you again to Miranda and the team! Naomi & Sean

Solicitors tagged in
this review

Hi Naomi (and Sean), thanks for your kind words, it means a lot to us as we do try really hard to make the experience as smooth and easy for you as possible. It was a pleasure to help you both with your sale and we look forward to helping again in the future as/when the need arises.

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Colin Rigby

Colin

Katy was always extremely helpful and took time to explain everything..

Thanks for your review. We're delighted to hear how Katy looked after you and we appreciate you taking the time to let us know.

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Hume Jones

Hume

We are very pleased with Miranda Mortlock. The Infotrack was very difficult for us to navigate and this made the process stressful. It would have been nice to have a face to face appointment to overcome some of the issues we experienced .

Solicitors tagged in
this review

from Burnett Barker Solicitors Limited

Thank you for sharing your feedback. We are very pleased to hear that you were happy with the service provided by Miranda. We are genuinely sorry to hear that you found the InfoTrack portal difficult to navigate and that it added stress to your experience. We completely understand that digital platforms aren't for everyone, and we always want our clients to feel fully supported. Your feedback regarding the need for face-to-face appointments is incredibly valuable, and we will look at how we can better balance our digital tools with personal, in-person support moving forward. Thank you again for your input, and we wish you all the very best.

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