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National Legal Service Limited

4.7 | 29 Reviews 29 Reviews | Secure Accommodation Orders
571 Total Company Reviews info icon Secure Accommodation Orders | info icon 571 Total Company Reviews Secure Accommodation Orders | info icon 571 Total Company Reviews

National Legal Service, Bramley House, The Guildway,, Old Portsmouth Road,, Guildford, Surrey, GU3 1LR

Accepting new clients

National Legal Service, Bramley House, The Guildway,, Old Portsmouth Road,, Guildford, Surrey, GU3 1LR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 654497

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National Legal Service Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
93%
Success
Rate
93%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

National Legal Service Limited are accredited by

Children Law accreditation awarded to National Legal Service Limited
Family Law Advanced accreditation awarded to National Legal Service Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to National Legal Service Limited

Description

Our mission is to make a positive impact in people’s lives. The National Legal Service’s solicitors come from a diverse range of backgrounds and specialisms, encompassing family law, care and domestic abuse law. As our expertise is strongly focused on family law, we are able to provide our clients with the understanding and professional services they need to tackle even the most complex of disputes.

Rankings by area of expertise

The rankings below show the areas of expertise that National Legal Service Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

National Legal Service Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

National Legal Service Limited are accredited by

Children Law accreditation awarded to National Legal Service Limited
Family Law Advanced accreditation awarded to National Legal Service Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to National Legal Service Limited

Description

Our mission is to make a positive impact in people’s lives. The National Legal Service’s solicitors come from a diverse range of backgrounds and specialisms, encompassing family law, care and domestic abuse law. As our expertise is strongly focused on family law, we are able to provide our clients with the understanding and professional services they need to tackle even the most complex of disputes.

Rankings by area of expertise

The rankings below show the areas of expertise that National Legal Service Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - National Legal Service Limited

National Legal Service, Bramley House, The Guildway,, Old Portsmouth Road,, Guildford, Surrey, GU3 1LR

Reviews

4.7 /5 29 Reviews
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Clients say

What clients say about National Legal Service Limited

Specialist in family law with strong expertise in non-molestation and child arrangements; clients praise swift, competent legal work and positive outcomes. Staff are professional, knowledgeable and detail‑oriented. Valued soft skills include compassion, empathy, clear communication, responsiveness, reassurance and patience; clients report feeling listened to, supported and kept informed throughout stressful proceedings. Team members are described as dedicated, approachable and willing to go above and beyond to secure favourable results.

Compassionate staff
Efficient service
Excellent communication
Fast response
Professional attitude
Knowledgeable team
Supportive representation
Went above
Detailed attention
Successful outcomes

ReviewSolicitors Review List

Profile image of Tinoush  Tazik

Tinoush Tazik

Verified
Care Law

Highly recommended.

I would like to sincerely thank Sahar for her outstanding support throughout my case. She was incredibly patient, wise, and highly professional at every stage. Sahar listened carefully to all my concerns and made me feel truly heard and understood. She demonstrated great attention to detail and clearly knew exactly how to handle each situation with confidence and expertise. Her calm approach and professionalism gave me peace of mind, and I felt supported from start to finish. I am very grateful for her help and would highly recommend her to anyone in need of reliable and compassionate support. Thank you again, Sahar, for your excellent work and dedication.

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A representative from National Legal Service Limited responded to this review

Thank you for taking the time to share your experience. We’re pleased to hear that Sahar supported you with patience, professionalism, and clear communication throughout your case. We appreciate your recommendation and wish you all the best moving forward.

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Victoria Grass

Family Law

Outstanding compassionate

I contacted National Legal Service at a time when I felt unsupported and alone, following a very difficult experience with another solicitor. From the very first phone call, I felt listened to, understood, and supported. I was introduced to supervising solicitor Malini Domah, who showed genuine empathy and compassion from the outset. She immediately took my case seriously and supported me every step of the way. Her dedication was incredible — she fought tirelessly for me, even giving up her weekends and time during annual leave to ensure I was supported. Although we never met in person due to distance, she was always there at the end of the phone when I needed her most. Her commitment went above and beyond anything I could have expected. I would also like to thank Tia Pavett and the whole team at National Legal Service. Without their support, I truly believe I may have lost my son. I will never be able to thank them enough. From the bottom of my heart — thank you. Vicky Mason

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A representative from National Legal Service Limited responded to this review

Thank you for sharing your experience, Vicky. We’re grateful you took the time to leave such thoughtful feedback and are pleased that you felt supported and listened to from the outset. Your comments about Malini, Tia, and the wider team are greatly appreciated, and we’re glad their dedication and commitment made a meaningful difference during such a difficult time. We wish you and your son all the very best moving forward.

0
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Shahida

Review from Foster Mum

I just wanted to say a huge thank you to Attia Hussain for the excellent service she provided when representing our young foster daughter. Our foster daughter is not from this country and her first language is not English. Attia really did her homework about the cultural background of the case and ensured that an interpreter was present at each session she had with her client. Attia spent so much extra time explaining things in simple language and in great detail, via the interpreter, so that her client understood everything. Whenever we contacted her, she would always find time to speak with us and her client. She also built up a great relationship with me and my family. This case was very complex and we couldn’t have asked for a better outcome i.e. Our foster daughter and her baby to return to their own country to live with extended family. This outcome was only possible due to Attia’s brilliance and hard work. I would highly recommend Attia. Thank you so much! Mrs Shahida Aziz

Solicitors tagged in
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National Legal Service Limited

Thank you Shahida, for your kind and thoughtful words. We’re incredibly proud of the dedication and care Attia showed throughout this complex case. Her commitment to cultural understanding and clear communication truly reflects the values we stand for. We’re so pleased to hear the outcome was a positive one for your foster daughter and her baby, and we deeply appreciate your recommendation.

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Ami Jane

Excellent support and representation

I experienced clear commuication and I was listened to with great care. I really appreciate the service and level of support I Recieved with Attia working with me throughout my family court case and I would highly recommend

Solicitors tagged in
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National Legal Service Limited

Thank you for your kind words, Ami. We’re delighted to hear that Attia provided attentive, supportive, and clear guidance throughout your family court case. Your recommendation means a great deal to us!

1
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kerrie

Eve Stott & Laura Burke Non mol order requested

From the day it started I had support not only legal but emotional support. Eve and Laura gave there every minute into making me feel confident and strong and right upto the end I couldn't of asked for anymore.

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Other Reviews

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igaa888

igaa888

I can’t thank Taha and the entire team at National Legal Service enough for their outstanding support. From the very beginning, they were incredibly helpful, approachable, and genuinely caring. Taha took the time to explain everything clearly and patiently, making sure I fully understood each step of the process, which really put my mind at ease. Their professionalism, dedication, and attention to detail were second to none. Every question I had was answered promptly, and I always felt like a priority rather than just another case. The team went above and beyond to ensure everything was handled smoothly and efficiently. What really stood out was their compassion and reassurance during what could have been a very stressful time. Their guidance gave me confidence throughout, and I always felt I was in safe hands. I would highly recommend Taha and the National Legal Service team to anyone in need of legal support. Truly a brilliant service from start to finish.

Thank you for taking the time to leave us a review. Your comments will be passed over to Taha and the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Roxanne

Roxanne

I would like to thank the National Legal Service, especially my solicitor Kieran, for the way my case was handled. The support I received from him was truly impeccable. I was consistently updated about every stage of my case and always given the best advice possible. Through Kieran’s help, I now feel safe, have peace in my life, and can truly live again. For that, I am deeply thankful

A representative from National Legal Service Limited responded to this review

Hi Roxanne, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

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Cassie

Cassie

Malini was my allocated solicitor and she was extremely supportive and understanding of my situation and considered my feelings whilst guiding me through the process. I appreciate your support and service. Thank you

A representative from National Legal Service Limited responded to this review

Hi Cassie, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Claudia

Claudia

Ok so let me see if I understood you correctly. A non verbal, vulnerable and autistic 21 year old is kept at home I daresay captive, not allowed to see his mother by his father's own decision AND the mother has to contact Citizen Advice ? You are refusing to help a disabled British Citizen by using the made up sentence "we are unable to assist" ? Did I understand it correctly ? You are not ashamed ? You and all London's lawyers will be, because the story is on all socials from here to Japan.

A representative from National Legal Service Limited responded to this review

Hi Claudia, We take feedback like this very seriously and we will look into this matter further. We would be grateful if you could email us directly on enquiries@nationallegalservice.co.uk in order to discuss your feedback in detail.

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Lucy

Lucy

I have received legal advice from Sophie and was deeply grateful for her exceptional communication skills and genuine compassion. She explained complex legal matters clearly and patiently, ensuring I fully understood every step of the process. Sophie’s empathetic approach made a difficult situation far more manageable, and her professionalism and dedication were evident throughout. I highly recommend Sophie to anyone seeking clear, thoughtful, and compassionate legal guidance.

A representative from National Legal Service Limited responded to this review

Hi Lucy, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

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Reviews

4.8 /5 571 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about National Legal Service Limited

Specialist in family law with strong expertise in non-molestation and child arrangements; clients praise swift, competent legal work and positive outcomes. Staff are professional, knowledgeable and detail‑oriented. Valued soft skills include compassion, empathy, clear communication, responsiveness, reassurance and patience; clients report feeling listened to, supported and kept informed throughout stressful proceedings. Team members are described as dedicated, approachable and willing to go above and beyond to secure favourable results.

Compassionate staff
Efficient service
Excellent communication
Fast response
Professional attitude
Knowledgeable team
Supportive representation
Went above
Detailed attention
Successful outcomes

ReviewSolicitors Review List

Profile image of NEXTDAY

NEXTDAY

Verified

The person to have

I was in a very dip bad moment and thank you I had Mr Aswat He helped us from the beginning to the end and always asking if he could do anything for us always answering to my emails . And do more than his possible to find answers or solutions to any matter that I was in. Even when I thought it was impossible.

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Anonymous

Verified

Family proceedings

First i was really worried about my situation but after speaking to adam aswat he was an amazing solicitor he was very helpful and explained things rely well im very happy with the service too kept me updated ...

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W.A.

Verified
Family Law

Professionalism at its best

My son and I can not recommend National Legal Service enough. All the staff are compassionate and efficient, leaving us in no doubt that they get the job done, with their caring and professional attitude. Zeeshan went above and beyond the call of duty, with 2 minutes to spare, for an urgent court case we had no idea was happening. Having never spoken to Zeeshan before, I had to give him a summary of the history and what needed to be done. Within an hour, we had confirmation that our request was successful, with the court case won in our favour. As a company, they excel in Family Law, and the staff stands head and shoulders above any other legal company.

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A representative from National Legal Service Limited responded to this review

Thank you so much for taking the time to share such a detailed and heartfelt review. We are truly delighted to hear about your positive experience with National Legal Service, and especially that Zeeshan was able to step in at such a critical moment. We will be sure to pass along your praise to Zeeshan and the wider team—it will be greatly appreciated.

0
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Alison

Verified

Excellent service

Excellent communication, fast response to any questions I had. Empathetic to my situation. Dealt with everything swiftly. Five star service.

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this review

A representative from National Legal Service Limited responded to this review

Hi Alison, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Katie thompson

Domestic Violence Law

Review

My experience was fantastic couldn’t be more helpful, very knowledgable and got me the outcome I needed

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Hi Katie, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Other Reviews

Profile image of Anonymous

Anonymous

Anonymous

Awful experience dealing with NLS, Kept on scaring me about my children Scary experience with NLS Thakmina, her team are careless and mo£n£ey motivated individuals who only care about funding the case in any way possible. Doesn’t matter how the record will affect you or your children. won’t give any complete legal advice until your legal Aid certificate is fully funded which is why keep on hinting to go down the route of domestic violence or domestic abuse which isn’t always the case. Pressure to contact charities, GP was shocking because this will also be attached to my children future record. Scaring tactics that court or legal aid will be rejected .. might lose the children but do they care? Ofcourse not! Children should not be used to scare clients. All it matters is the legal aid so can start billing the tax payers, every second becomes £££.

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Naomi Sutcliffe

Naomi

Very good, would definatly recommend. Easy to understand, very compliant. Got the job done, reasonable price and got the outcome I wanted.

Hi Naomi, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Tania K

Tania

The legal team acted swiftly and competently."

Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Wioletta Biskup

Wioletta

I am extremely satisfied with the legal assistance provided throughout my non-molestation order proceedings. Everyone was professional, attentive, and offered invaluable support during a challenging time. I highly recommend the National Legal Service for their commitment .Thank you!

Hi Wioletta, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Red1

Red1

Outstanding service! Dedicated legal team with professional representatives, great communication and very helpful!

A representative from National Legal Service Limited responded to this review

Hello Red1, Thank you so much for your kind feedback. We’re delighted to hear about your positive experience. We would love to pass your comments on to the team who assisted you with your case. If you could please email our support team at info@nationallegalservice.co.uk, we will ensure your feedback is shared with them.

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