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Carter Bells LLP

4.9 | 73 Reviews 73 Reviews | Family Law
371 Total Company Reviews info icon Family Law | info icon 371 Total Company Reviews Family Law | info icon 371 Total Company Reviews

Kings Stone House, 12 High Street, Kingston upon Thames, Surrey, KT1 1HD

Accepting new clients

Kings Stone House, 12 High Street, Kingston upon Thames, Surrey, KT1 1HD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439252

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Carter Bells LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Carter Bells LLP are accredited by

The Law Society accreditation awarded to Carter Bells LLP
Conveyancing Quality Scheme accreditation awarded to Carter Bells LLP

Description

We are a modern law firm focused on meeting our clients’ needs. Based in Kingston upon Thames, Carter Bells Solicitors provide a range of legal services to help you look after your home, your family and your business. Carter Bells was created on 1st May 1999 when Bells and George Carter & Co merged to become Carter Bells Solicitors. Our offices have always been been based in Kingston upon Thames.

Rankings by area of expertise

The rankings below show the areas of expertise that Carter Bells LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Carter Bells LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Carter Bells LLP are accredited by

The Law Society accreditation awarded to Carter Bells LLP
Conveyancing Quality Scheme accreditation awarded to Carter Bells LLP

Description

We are a modern law firm focused on meeting our clients’ needs. Based in Kingston upon Thames, Carter Bells Solicitors provide a range of legal services to help you look after your home, your family and your business. Carter Bells was created on 1st May 1999 when Bells and George Carter & Co merged to become Carter Bells Solicitors. Our offices have always been been based in Kingston upon Thames.

Rankings by area of expertise

The rankings below show the areas of expertise that Carter Bells LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Carter Bells LLP

Meet the team of Carter Bells LLP

Contact & Locations - Carter Bells LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Kings Stone House, 12 High Street, Kingston upon Thames, Surrey, KT1 1HD

Reviews

4.9 /5 73 Reviews
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Clients say

What clients say about Carter Bells LLP

The firm specialises in residential conveyancing, lease extensions, wills, LPAs and family/divorce work, with clear expertise, local knowledge and reliable legal guidance. Clients praise professionalism, efficiency and thoroughness, plus strong communication, prompt responsiveness and proactive problem‑solving. Valued soft skills include empathy, reassurance, approachability, calmness under pressure and attention to detail, making stressful matters feel well managed and straightforward.

Excellent communication
Highly professional
Very efficient
Thorough attention
Prompt responses
Knowledgeable team
Friendly staff
Smooth process
Reliable guidance
Great value

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Anonymous

Verified

Efficiency personified

Very organised and efficient. Helped steer through what could have been a stressful process.

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anonymous

LPAs and Will update

Sarah helped with an LPA (Lasting Power of Attorney) and an update on my Will. She explained all the legal aspects of my requests and kept me updated on progress. Very satisfied and would recommend.

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Anonymous

Very clear, friendly and serious

Sarah helped with an LPA (Lasting Power of Attorney) and also with the Will of my mother. From the very first phone call with Sarah I felt reassured and comforted. She took the time necessary to explain all the legal aspects of my request and followed up diligently until the end with clear updates. Very satisfied and would recommend.

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Julia Hickman

Mrs J Hickman Will

Sarah managed to handle a very awkward family situation that arose from a past complicated family loan, though not completely resolved she guided and helped me draft my Will that I hope will in the end be fair for all my Family. Thank you Sarah.

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anonymous

Wills, Trusts & Probate

Clear, friendly and efficient

Initial contact was friendly and informative, giving straightforward guidance on next steps and arrangements.

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Other Reviews

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John Foley

Family

Been very pleased with the service. Efficient, open, good guidance, options outlined, very professional

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Anonymous

Family

I highly recommend the services of Elain Guy at Carter Bells. Elain provided accurate and clear guidance on every step of my legal matter. She made it easy and I knew I could fully reply on her right from our first meeting. My case was dealt with efficiently and swiftly. Thank you!

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Nick masucci

Family

I would like to sincerely thank Elaine Guy for guiding me through a very difficult divorce. I am incredibly grateful for her professional support and advice throughout the process. While the other side approached matters aggressively, Elaine handled everything with calmness and strength, ensuring I was protected at every stage. Her expertise and reassurance made a challenging situation far more manageable. The outcome was fair for both parties, and I am very happy with how everything was resolved. I wouldn’t hesitate to recommend her to anyone in a similar situation.

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Anonymous

Family

The divorce process for me was very easy due to all the help I received from the Carter Bells team esp Anneka and Jessica

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Anonymous

Residential Conveyancing

We are really grateful for our solicitor's emotional intelligence and the way she was able to help us with the timings of the sale and related purchase. It was good to know she was on our side, always so helpful and responsive, with lots of ideas when we needed to work round timings because of the slow pace of a connected sale. The stress of house selling/buying was certainly made much easier by our solicitor.

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Reviews

4.9 /5 371 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Carter Bells LLP

The firm specialises in residential conveyancing, lease extensions, wills, LPAs and family/divorce work, with clear expertise, local knowledge and reliable legal guidance. Clients praise professionalism, efficiency and thoroughness, plus strong communication, prompt responsiveness and proactive problem‑solving. Valued soft skills include empathy, reassurance, approachability, calmness under pressure and attention to detail, making stressful matters feel well managed and straightforward.

Excellent communication
Highly professional
Very efficient
Thorough attention
Prompt responses
Knowledgeable team
Friendly staff
Smooth process
Reliable guidance
Great value

ReviewSolicitors Review List

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J Morris

Verified
Housing & Property

Sale of multiple properties

Without Rachel and Aishwin I could never have done this. Both were invaluable. They were hard working, knowledgeable, fast acting, thorough and a pleasure to deal with. I cannot recommend them highly enough.

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Anonymous

Verified

Efficiency personified

Very organised and efficient. Helped steer through what could have been a stressful process.

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Anonymous

Verified

Thank you!

Thank you to Rachel and Aishwin for always communicating clearly and being so thorough and helpful during the process of buying my first home! I would certainly recommended them to others.

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Spiros

Verified

Outstanding Support Throughout the Mirror Will Process

We recently had our mirror wills prepared and were very impressed with the service provided. The solicitor was professional, friendly, and approachable throughout. Communication was clear, with every step explained in detail, and we received excellent advice whenever there were areas that needed further consideration. Responses were always prompt, and the whole process was handled efficiently and with care. We would not hesitate to recommend their services.

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anonymous

LPAs and Will update

Sarah helped with an LPA (Lasting Power of Attorney) and an update on my Will. She explained all the legal aspects of my requests and kept me updated on progress. Very satisfied and would recommend.

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0
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Other Reviews

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Richard Bland

Residential Conveyancing

Richard Bland gave first class service through out the process. I can’t speak highly enough of him.

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John Foley

Family

Been very pleased with the service. Efficient, open, good guidance, options outlined, very professional

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Anonymous

Residential Conveyancing

Our dealings with Carter Bells generally and Richard Bland in particular for our house sale and purchase were extremely good and we have no hesitation in recommending them.

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Derek Williamson

Residential Conveyancing

I recently used Richard Bland at Carter Bells for the conveyancing on my property transaction in Kingston upon Thames, and I cannot recommend him highly enough. Selling a property can be stressful, but Richard made the entire process smooth and straightforward. His communication was excellent: he kept me updated at every key milestone, responded promptly to emails, and explained complex legal details clearly. The final fees matched the initial fixed quote exactly, with no hidden surprises. Professional, efficient, and thorough, I would definitely use him again.

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Anonymous

Litigation / Dispute Resolution

Carter Bells were very efficient and professional and made our lease extension process run smoothly. We went with Carter Bells over other lease extension specialists as we wanted to continue to work with someone local and knowledgeable, we know that are a safe pair of hands through experience of using their conveyancing department.

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