Carter Bells LLP logo

Carter Bells LLP

4.9 | 217 Reviews 217 Reviews | Housing & Property
389 Total Company Reviews info icon Housing & Property | info icon 389 Total Company Reviews Housing & Property | info icon 389 Total Company Reviews

Kings Stone House, 12 High Street, Kingston upon Thames, Surrey, KT1 1HD

Accepting new clients

Kings Stone House, 12 High Street, Kingston upon Thames, Surrey, KT1 1HD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439252

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Carter Bells LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Carter Bells LLP are accredited by

The Law Society accreditation awarded to Carter Bells LLP
Conveyancing Quality Scheme accreditation awarded to Carter Bells LLP

Description

We are a modern law firm focused on meeting our clients’ needs. Based in Kingston upon Thames, Carter Bells Solicitors provide a range of legal services to help you look after your home, your family and your business. Carter Bells was created on 1st May 1999 when Bells and George Carter & Co merged to become Carter Bells Solicitors. Our offices have always been been based in Kingston upon Thames.

Rankings by area of expertise

The rankings below show the areas of expertise that Carter Bells LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Carter Bells LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Carter Bells LLP are accredited by

The Law Society accreditation awarded to Carter Bells LLP
Conveyancing Quality Scheme accreditation awarded to Carter Bells LLP

Description

We are a modern law firm focused on meeting our clients’ needs. Based in Kingston upon Thames, Carter Bells Solicitors provide a range of legal services to help you look after your home, your family and your business. Carter Bells was created on 1st May 1999 when Bells and George Carter & Co merged to become Carter Bells Solicitors. Our offices have always been been based in Kingston upon Thames.

Rankings by area of expertise

The rankings below show the areas of expertise that Carter Bells LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Carter Bells LLP

Meet the team of Carter Bells LLP

Contact & Locations - Carter Bells LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Kings Stone House, 12 High Street, Kingston upon Thames, Surrey, KT1 1HD

Reviews

4.9 /5 217 Reviews
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Rating

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Clients say

What clients say about Carter Bells LLP

The firm is praised for strong expertise in residential conveyancing, property sales and purchases, lease extensions, wills, Lasting Powers of Attorney and family matters, including divorce. Clients value the clear, practical guidance and ability to handle both straightforward and complex transactions with confidence. The team is consistently described as efficient, thorough and highly professional, while also being friendly, approachable and reassuring. Reviewers frequently highlight prompt communication, clear explanations, attention to detail, calm support during stressful situations, and a proactive, reliable service that keeps matters moving smoothly.

Professional service
Prompt responses
Clear communication
Efficient handling
Thorough approach
Friendly staff
Excellent guidance
Timely updates
Attention to detail
Reassuring support

ReviewSolicitors Review List

Profile image of Paul E

Paul E

Verified
Housing & Property

Sale of flat

An excellent service from Rachel. All done in a timely manner and professional. Would use her again for any future property transactions.

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Abi Raj

Verified

Excellent service

We were very happy with our service by Rachel for the selling and purchase of property. We had direct access to her which made the process much quicker overall. She was thorough and always turned over work quickly without needing us to chase her. Would definitely recommend.

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this review

0
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J Morris

Verified
Housing & Property

Sale of multiple properties

Without Rachel and Aishwin I could never have done this. Both were invaluable. They were hard working, knowledgeable, fast acting, thorough and a pleasure to deal with. I cannot recommend them highly enough.

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this review

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Anonymous

Wills, Trusts & Probate

Professional, Reliable, Historic in Kingston

I am a customer of Carter Bells for over 30 years and in this time they have dealt with all my needs from buying and selling property, lease extension and writing wills. I have always been very happy with the service and attention and the professionality I received.

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Martin R&M

Verified
Housing & Property

3rd times a Charm

3rd time I have used Carter Bells and Rachel, Great service, local and always feel they have my best interests, will use them again and again, Highly Recommended, well done Rachel

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Other Reviews

Profile image of Katriona Clifford

Katriona Clifford

Residential Conveyancing

Anneka Singh is great! Such an asset to your company. She is very thorough, efficient and prompt in her work and communication. I have used her twice in the last year- for selling my house, buying the next and currently for selling my late father’s flat. I won’t hesitate in using her again or recommending her. Consistently excellent service- thank you.

Solicitors tagged in
this review

0
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Richard Barker

Residential Conveyancing

I am very happy with the professionalism and good humour shown by CB

Solicitors tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of M. Goharriz

M. Goharriz

Residential Conveyancing

The service provided by Anneka Singh was excellent from start to finish. Her professionalism, efficiency and attention to detail were exceptional. This level of personal service is increasingly rare to find nowadays.

Solicitors tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of Mairead

Mairead

Residential Conveyancing

Selling our home was a very stressful ordeal,Anneka was amazing at explaining everything in layman’s terms.Kept us updated and always in office to explain things.Have recommended this lady to friends & family.

Solicitors tagged in
this review

0
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Sarah Harding

Residential Conveyancing

If every property purchase in the UK was facilitated by Carter Bells the property market would be a much better place! Anneka recently supported the process of me purchasing my first home and I honestly couldn’t have asked for anything more. She was always contactable, kept me well informed and was so thorough in her approach I have already recommended Anneka and Carter Bells to a number of my contacts Even my seller commented that she would be switching to Carter Bells in future!

Solicitors tagged in
this review

0
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Reviews

4.9 /5 389 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Carter Bells LLP

The firm is praised for strong expertise in residential conveyancing, property sales and purchases, lease extensions, wills, Lasting Powers of Attorney and family matters, including divorce. Clients value the clear, practical guidance and ability to handle both straightforward and complex transactions with confidence. The team is consistently described as efficient, thorough and highly professional, while also being friendly, approachable and reassuring. Reviewers frequently highlight prompt communication, clear explanations, attention to detail, calm support during stressful situations, and a proactive, reliable service that keeps matters moving smoothly.

Professional service
Prompt responses
Clear communication
Efficient handling
Thorough approach
Friendly staff
Excellent guidance
Timely updates
Attention to detail
Reassuring support

ReviewSolicitors Review List

Profile image of Paul E

Paul E

Verified
Housing & Property

Sale of flat

An excellent service from Rachel. All done in a timely manner and professional. Would use her again for any future property transactions.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will

I found the whole matter was dealt with by Jessica Dennis most efficiently and within the timescale I wanted, with minimum of fuss and she was extremely professional and friendly and I would highly recommend.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of James Heath

James Heath

Sarah Kirkham

Sarah was friendly & easy to talk to, she dealt with everything very professionally & I would not hesitate to recommend her in the future

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Abi Raj

Abi Raj

Verified

Excellent service

We were very happy with our service by Rachel for the selling and purchase of property. We had direct access to her which made the process much quicker overall. She was thorough and always turned over work quickly without needing us to chase her. Would definitely recommend.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of J Morris

J Morris

Verified
Housing & Property

Sale of multiple properties

Without Rachel and Aishwin I could never have done this. Both were invaluable. They were hard working, knowledgeable, fast acting, thorough and a pleasure to deal with. I cannot recommend them highly enough.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Carmelo Agius

Carmelo Agius

Consumer

Litigation / Dispute Resolution

Excellent professional service all round. Prompt and concise response to all queries. Timely reminders of action needed from the customer side throughout the legal process. Fair charges

0
Collected on: Law_net collection source logo
Profile image of Katriona Clifford

Katriona Clifford

Residential Conveyancing

Anneka Singh is great! Such an asset to your company. She is very thorough, efficient and prompt in her work and communication. I have used her twice in the last year- for selling my house, buying the next and currently for selling my late father’s flat. I won’t hesitate in using her again or recommending her. Consistently excellent service- thank you.

Solicitors tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of Richard Barker

Richard Barker

Residential Conveyancing

I am very happy with the professionalism and good humour shown by CB

Solicitors tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of M. Goharriz

M. Goharriz

Residential Conveyancing

The service provided by Anneka Singh was excellent from start to finish. Her professionalism, efficiency and attention to detail were exceptional. This level of personal service is increasingly rare to find nowadays.

Solicitors tagged in
this review

0
Collected on: Law_net collection source logo
Profile image of Mairead

Mairead

Residential Conveyancing

Selling our home was a very stressful ordeal,Anneka was amazing at explaining everything in layman’s terms.Kept us updated and always in office to explain things.Have recommended this lady to friends & family.

Solicitors tagged in
this review

0
Collected on: Law_net collection source logo

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