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Dutton Gregory LLP

4.4 | 33 Reviews 33 Reviews | Commercial Property
796 Total Company Reviews info icon Commercial Property | info icon 796 Total Company Reviews Commercial Property | info icon 796 Total Company Reviews

24 Church Street West, Woking, Surrey, GU21 6HT

Accepting new clients

24 Church Street West, Woking, Surrey, GU21 6HT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8008337

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Dutton Gregory LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
Value for money: 89%
88%
Success
Rate
Satisfied with outcome: 88%
88%
Would
Recommend
Would recommend to friends and family: 88%
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Dutton Gregory LLP are accredited by

Children Law accreditation awarded to Dutton Gregory LLP
Family Law Advanced accreditation awarded to Dutton Gregory LLP
Personal Injury accreditation awarded to Dutton Gregory LLP

Description

At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.

Rankings by area of expertise

The rankings below show the areas of expertise that Dutton Gregory LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Dutton Gregory LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
Value for money: 88%
5% above
national average
86%
Success
Rate
Satisfied with outcome: 86%
4% above
national average
86%
Would
Recommend
Would recommend to friends and family: 86%
5% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Dutton Gregory LLP are accredited by

Children Law accreditation awarded to Dutton Gregory LLP
Family Law Advanced accreditation awarded to Dutton Gregory LLP
Personal Injury accreditation awarded to Dutton Gregory LLP

Description

At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.

Rankings by area of expertise

The rankings below show the areas of expertise that Dutton Gregory LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

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Maria Perri

Verified
Family Law

Rachael was great

Rachael was great to work with, very professional, would highly recommend her. She was always very approachable and explained things very well.

Solicitors tagged in
this review

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Tessa

Wills, Trusts & Probate

Tessa

Dutton Gregory solicitors in Woking are a level above any legal firm I’ve used in the past. Excellent communication and a warm welcome upon arrival. Ella who managed my case was so professional and helped me understand the whole process with patience and kindness.

Solicitors tagged in
this review

Meet the team of Dutton Gregory LLP

Meet the team of Dutton Gregory LLP

Contact & Locations - Dutton Gregory LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

24 Church Street West, Woking, Surrey, GU21 6HT

Reviews

4.4 /5 33 Reviews
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Clients say

What clients say about Dutton Gregory LLP

Clients praise the firm for expertise across conveyancing, wills, LPAs, probate, landlord and tenant matters, family law and commercial property work. Reviews consistently highlight clear explanations of legal issues, practical guidance, and strong attention to detail. Clients value the team’s professionalism, efficiency, responsiveness and ability to keep matters moving smoothly. Soft skills repeatedly commended include friendliness, patience, approachability, compassion, courtesy and proactive communication, helping to make often stressful processes feel straightforward, well organised and reassuring.

Clear communication
Professional service
Efficient handling
Friendly staff
Prompt responses
Helpful guidance
Kept informed
Approachable team
Thorough advice
Supportive throughout

ReviewSolicitors Review List

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Michele and Steve

Verified
Housing & Property

Sale and Purchase

Professional service, good communication, fairly quick to respond, a little clarification over documentation would have sped up some processes.

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Michele and Steve. Thank you for providing this feedback - we'll be sure to pass this onto Dan and the team. Mark - Dutton Gregory

0
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Sylwia

Housing & Property

Highly Recommended

I will definitely recommend you for my friend, and if I decide to buy/sell again I will be coming back to you. Thank you for all your patience and help during my very difficult and challenging selling process.

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good afternoon Sylwia Thank you so much for providing such great feedback - we're so pleased that Gareth was able to support you so well. Mark - Dutton Gregory

0
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Francesca

Housing & Property

Extremely satisfied

For some of the questions I was looking for extremely satisfied, because Nicky Marsh was always available with her clear and helpful answers, every time I contacted her. She made the sale process stress free and efficient for me. I was extremely satisfied with the service I received from Dutton and Gregory. Thank you.

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David

Housing & Property

Swift Work and Brilliant Communication Before Stamp Duty Increase

Thank you very much for the work you put in, it was a real save to complete the process before the Stamp Duty increases! Very swift work, and brilliant communication along the way.

0
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Bryan

Housing & Property

Extra Work Required Due to Transfer Document Issue

A detail in the transfer document, prepared by the seller's solicitor, caused a problem. That resulted in extra work.

0
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Other Reviews

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Chris Henson

Commercial Property

Chris

I instructed Dutton Gregory on my first commercial property purchase. Whilst the transaction itself completed successfully, I was disappointed with the level of service and advice I received. During my own review of the completion statement, I identified several significant errors, including the omission of rent deposits for two commercial units, rent paid in advance not being accounted for, and an incorrect Stamp Duty Land Tax calculation. Had I not queried these figures myself, I would have overpaid by over £13,000. Whilst mistakes can happen, I would not have expected errors of this nature or magnitude on a completion statement prepared by a solicitor. I was also concerned that a charge document submitted to Companies House contained my signature and my witness's residential address, which became publicly available. I later discovered that this information could have been redacted before submission. My previous experience with a similar Companies House filing was that such information had been redacted as a matter of course, so I had no reason to believe this document would be treated differently. My concern is not that they failed to follow an instruction—I wasn't aware there was a decision to make. Rather, I would have expected a solicitor, particularly knowing this was my first commercial property transaction, to advise me that the document would be published in full and that redaction was an available option. Following a complaint, the firm maintained that advising on redaction was not part of its standard process unless specifically requested. Whilst I respect that this is their position, I remain disappointed by the outcome and feel that a little more proactive guidance, together with greater attention to detail throughout the transaction, would have avoided these issues entirely. For those reasons, I would be hesitant to use the firm again.

Solicitors tagged in
this review

Good afternoon Chris. Thank you for providing this feedback. We understand that you have been speaking with the team regarding this, and they have looked into this and provided a response. Mark - Dutton Gregory

0
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Linda Buckley

Housing & Property

Linda

Bournemouth Office: Nadia Choudhury, Senior Associate Solicitor. Kelly Howe, Legal Assistant. Highly recommended for excellent legal guidance and exceptional customer service. Nadia achieved our sale smoothly and expertly, keeping us well informed. She deftly navigated us through a complex contract to a sound outcome. A very positive experience on every level.

Solicitors tagged in
this review

Good afternoon Linda. Thank you for taking the time to provide this feedback; we're delighted to read how well Nadia and Kelly supported you. We'll be sure to pass your feedback on Nadia, Kelly and the team. Mark - Dutton Gregory

0
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Olu Sonoiki

Housing & Property

Olu

Pleasant experience with Dutton Gregory from the very beginning to the end of our purchase. Communication was superb and proactive, and the attention to detail shown throughout the whole process was commendable. A special gratitude to Nadia and Kelly for guiding us throughout the process.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Olu. We're so pleased that Nadia and Kelly were able to support you so well - we'll be sure to pass your feedback onto them. Thank you for providing this feedback. Mark - Dutton Gregory

0
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brotherlees

Commercial Property

brotherlees

Quoted me £3500-£4000 for a commercial property purchase ended up being over £8000. Should of leanrt from the first time when the same thing happened but thought id give them Another try. Also asked them to send a letter for another matter billed me £500. Might aswell give them a blank cheque! Ridiculously expensive and will never use them again!

A representative from Dutton Gregory LLP responded to this review

We are sorry to read your review, brotherlees. Due to the public nature of Google, we are unable to comment on any legal matters we work on, but we did conduct a review of your case, supplied a detailed timesheet of all the work we carried out (including the time we chose to give without any cost) and accepted your compliments on the standard of work that was done. It is a shame for our staff that you deemed this only worth a one-star review, but we hope that you are able to reflect on all the information supplied for explanation and peace of mind.

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Dan

Dan

This was the second time we've used Dutton Gregory in as many years and we will always use them based on these 2 experiences. On this occasion, Gareth and Issie were absolutely amazing! Helping us complete on our first buy to let, they were patient, kind, friendly and incredibly responsive, even to stressy emails and phone calls when we were panicking about some detail! We cannot express our gratitude enough to them, absolute credits to their firm and their profession. Thank you! Dan and Sarah

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Reviews

4.4 /5 796 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Dutton Gregory LLP

Clients praise the firm for expertise across conveyancing, wills, LPAs, probate, landlord and tenant matters, family law and commercial property work. Reviews consistently highlight clear explanations of legal issues, practical guidance, and strong attention to detail. Clients value the team’s professionalism, efficiency, responsiveness and ability to keep matters moving smoothly. Soft skills repeatedly commended include friendliness, patience, approachability, compassion, courtesy and proactive communication, helping to make often stressful processes feel straightforward, well organised and reassuring.

Clear communication
Professional service
Efficient handling
Friendly staff
Prompt responses
Helpful guidance
Kept informed
Approachable team
Thorough advice
Supportive throughout

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Deceased Estate

The reviewer did not leave a written review but instead left their feedback as a score in the Star Rating.

A representative from Dutton Gregory LLP responded to this review

Good afternoon. We're sorry to read that we didn't meet your expectations on this occasion, and appreciate you taking the time to provide this feedback. Mark - Dutton Gregory

0
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RJ

Verified
Wills, Trusts & Probate

Retrieval of Will

Very good

A representative from Dutton Gregory LLP responded to this review

Good morning RJ. It's great to read how you appreciated our support. We'll be sure to pass your feedback onto the team. Mark - Dutton Gregory

0
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anonymous

Verified
Wills, Trusts & Probate

Excellent

Very efficient and professional

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning. Thank you for providing this feedback; we're so pleased to read how well we supported you with your matter. Mark - Dutton Gregory

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Frank Fountain

Verified
Wills, Trusts & Probate

Lasting Power of Attorneys

Anne was very professional and friendly. Helped us consider options re gifts to include that we would not have thought of ourselves. Would highly reccomend.

Solicitors tagged in
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A representative from Dutton Gregory LLP responded to this review

Good morning Frank. Thank you for taking the time to provide this feedback; we're delighted to read that Anne supported you so well. We'll be sure to pass your feedback onto Anne and the team. Mark - Dutton Gregory

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anonymous

Wills, Trusts & Probate

Awful

They were dealing with a relatives estate. Very poor service, slow at responding. 4 years later and they still have not sorted it out. It was not a complicated estate! Terrible service.

A representative from Dutton Gregory LLP responded to this review

Good morning. We're sorry to read of your dissatisfaction with the service provided; if you could provide some details that allow us to identify your matter, we would be happy to look into this for you. Thank you Mark - Dutton Gregory

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Other Reviews

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Dani Brannigan

Housing & Property

Dani

Fast and efficient service with excellent communication on the two occasions that I have used Dutton Gregory. Many thanks to Dan and the conveyancing team

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Dani. We're so pleased to read that Dan supported you so well. We'll be sure to pass your feedback onto the team; thank you for providing this. Mark - Dutton Gregory

0
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Marcus O

Housing & Property

Marcus

I have worked with the team at Dutton Gregory several times for buying / selling property. I have always found them to be incredibly efficient and easy to work with. More specifically, Nicky Marsh has helped me each time. She is extremely well organised, professional and best of all, her style of communication is clear and easily manageable. In the past I have worked with legal companies that didnt return calls, overcomplicated simple processes and seemed to enjoy drawing things out to my cost. I have never experienced this with Nicky and the team. Highly recommended!

Solicitors tagged in
this review

Good afternoon Marcus Thank you for taking the time to provide this feedback about the service offered both by the firm in general and Nicky specifically - we're delighted to read how we have consistently provided you with great service! We've fed this back to Nicky and the team. Mark - Dutton Gregory

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Marshiya Rahman

Marshiya

I was very pleased with the professional service from Dutton Gregory Solicitors in Chandler's Ford. The team was approachable, knowledgeable, and took the time to explain things clearly, which made the whole process feel much easier. Communication was handled well, and I felt that my matter was treated with care and attention. A reliable firm that I would happily recommend.

A representative from Dutton Gregory LLP responded to this review

Good morning Marshiya. Thank you for taking the time to provide this detailed feedback - we're so pleased to read how well the team supported you! We'll pass your feedback onto the team. Mark - Dutton Gregory

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John O'Gorman

Housing & Property

John

We have just exchanged contracts on the sale of our apartment in Liverpool, a complicated process with numerous parties involved including freeholders, theirs solicitors, and management companies. Jay from Dutton Gregory dealt with our sale and has been amazing, professional and helpful throughout. She patiently dealt with numerous pre contract enquiries, kept us fully informed, was responsive and super efficient. We could not recommend her more highly. Thank you Jay.

A representative from Dutton Gregory LLP responded to this review

Good morning John. We're delighted to read how well Jay supported you; we'll be sure to pass your feedback onto Jay and the team. Thank you for taking the time to provide this feedback. Mark - Dutton Gregory

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Tessa

Wills, Trusts & Probate

Tessa

Dutton Gregory solicitors in Woking are a level above any legal firm I’ve used in the past. Excellent communication and a warm welcome upon arrival. Ella who managed my case was so professional and helped me understand the whole process with patience and kindness. I could not recommend them more highly and will be using their services again.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Tessa. Thank you for taking the time to provide this feedback - it's so great to read how well you were supported throughout your experience with us. We'll be sure to pass your feedback onto Ella and the team. Mark - Dutton Gregory

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