This work covers mis-selling of business loans by banks or other lenders to businesses operating in England. A solicitor helps identify where a loan was inappropriately marketed, where terms or security were unsuitable, or where risks were inadequately disclosed, and guides the client through remedies available through the Financial Conduct Authority processes, the Financial Ombudsman Service, or litigation. They review loan agreements, communications, and sales materials, then prepare complaints, gather evidence, and negotiate or pursue redress on the client’s behalf. The matter may progress through informal resolution, a formal complaint, or court action depending on the lender and evidence.
What a solicitor handles in these matters
They typically review loan documentation, statements and correspondence, draft or respond to lender communications, coordinate regulatory or ombudsman complaints, and, if necessary, issue court proceedings to recover mis-sold funds or damages. They gather evidence of mis-selling, assist with disclosures, and manage the procedural steps in court or arbitration, including pleadings and settlement discussions.