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Consumer Regulation covers how businesses must treat customers fairly, advertise honestly, and comply with core rights and safety rules in England. It includes enforcement and enforcement actions under laws protecting shoppers, such as consumer rights, product safety, and competition provisions. A solicitor advises on rights under the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008, and related regimes, drafts or responds to notices, negotiates settlements, and represents individuals in complaints, investigations, and regulatory or court proceedings when a business has acted unfairly or unsafe products have been sold.
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