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This work covers the formal steps an employer takes to raise and improve a worker’s performance, typically via a capability or performance-improvement process governed by employment law and ACAS guidance. A solicitor practises by drafting or reviewing the procedure, collecting and presenting performance data, arranging and attending meetings, drafting written warnings and an action plan, and advising on possible outcomes, including dismissal if targets are not met. They ensure fairness, proper documentation, and compliance with the ACAS Code and UK employment law.
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