Mckenzie Bell Ltd

Deborah and her team at Washington Galleries worked extremely diligently and acted decisively to get the sale of our property over the line. There were a number of potential complications with the sale which McKenzie Bell's team managed to navigate in a calm and timely manner. Considering all of the extra work that needed to be done in terms of conveyancing to reach completion, once the house was sold, we were also very pleasantly surprised by the size of our bill when it arrived. We would like to thank Deborah and her team for all of their work and consideration throughout the whole process.

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Deborah Dixon

I cannot recommend this firm highly enough. They dealt with both the sale and purchase of my home. The whole team are very professional and a pleasure to deal with.

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Deborah Dixon

As far as I can see they are incompetent at finalising an Estate and mucked up the sale of a property. They also didn’t keep me informed. Find somebody else

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Helen Miller

My sale was concluded in a smooth efficient manner. The solicitor was a pleasure to deal with.

Deborah Dixon and her team (Joyce, Isabella, Andrea and the rest of the admin team) were thoroughly professional and determined during the conveyancing of my property despite several setbacks including the first buyer pulling out after 5 months and delays with the second buyer. Despite this, they all went above and beyond to get this over the line. I was kept informed at every stage of the process and I would not hesitate in recommending this firm to anyone requiring any of their legal services. Thank you all once again for all of your hard work getting to completion.

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Deborah Dixon

Personally, I wouldn’t use them again. I’ve given them 2 stars purely because they completed my house purchase. Their communication throughout my first house purchase was horrendous. Contacts from my estate agent to them were ignored, the seller’s solicitor had to chase them several times, some of my emails were ignored, some of my calls to chase contacts weren’t returned. I’m still chasing them for a document they should have sent upon completion, 3 weeks ago I emailed and have chased since, ignored once again. Completely unprofessional and unacceptable given you’re paying in excess of £1000 for a service.

Really helpful, especially as a first time buyer - thank you for talking me through the process and answering my questions! Very reasonably priced too, compared to the comparison sites!

We used Mckenzie Bell to purchase our house back in 2022, I can not fault their services one bit, someone always answered the phone and I was always given an answer on my questions or updates on the purchase. 2024: couple years in our house and after a re-mortgage I had to ask Mckenzie bell to get involved through no fault of their own, the new solicitors (I did not get to pick new solicitors) had messed up with our deeds to the house. MckenzieBell, even though no longer being their customer still helped with the case and I don't think this would have got resolved without them. A special shoutout to Julie, who is always helpful whether phone or email!

Wish I could review with no stars . Very unprofessional. Asked (and received a quote) for them to act regarding the sale of a leasehold flat. I telephoned on numerous occasions to instruct this firm however, despite being assured my call would be returned, no one got back to me . I understand every firm has a right to chose for whom they act however ignoring a potential customer is unprofessional in the least .

Only went for a minor matter but they were efficient and reasonably priced.