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How Spencer Shaw Solicitors Limited Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Spencer Shaw Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Spencer Shaw Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 7%
Overpriced 7%
About Right 84%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Spencer Shaw Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Spencer Shaw Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Spencer Shaw Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Spencer Shaw Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Spencer Shaw Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    159
  • Very Good

    3
  • Average

    2
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Amarjit,

Verified review

This review has been left by a verified client who used Spencer Shaw Solicitors Limited.

Amarjit,

December 06, 2023

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Collected on:

tribunal case for discrimination

I had the pleasure of working with Nazia on my tribunal case for discrimination. She was very helpful throughout the process and always got back to me when I needed her. Her professionalism and expertise were evident in the way she handled my case, and I was very pleased with the result. I would highly recommend her to anyone who needs professional help. Thank you, Nazia, for all your hard work and dedication

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Sam R

Verified review

This review has been left by a verified client who used Spencer Shaw Solicitors Limited.

Sam R

December 06, 2023

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Quick and Painless

Ian and Nazia provided information and experience right where and when it was needed. Slowing the process down so you have time to think and understand what's going on and how your decisions moving forward make certain impacts. They are clearly incredibly knowledgeable people who try and keep your time limited (to save money) and personable. The latter of which I am very grateful for.

Nazia got the result I intended and aimed for within a very quick time, her services were excellent.

Overall I would say they are worth the money and I would recommend their services.

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Anonymous

Verified review

This review has been left by a verified client who used Spencer Shaw Solicitors Limited.

Matter Type:

Settlement Agreements

Anonymous

November 17, 2023

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Professional and timely service

Professional and timely service. The legal assistant was outstanding and very quick with responses which is what is needed in these types of cases.
Advice was clear concise and accurate from the solicitor.

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Anonymous

Verified review

This review has been left by a verified client who used Spencer Shaw Solicitors Limited.

Anonymous

November 14, 2023

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Collected on:

Settlement Agreement

The team at Spencer Shaw were really helpful and attentive, guiding me through a process I had never experienced before

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Joanne,

Verified review

This review has been left by a verified client who used Spencer Shaw Solicitors Limited.

Matter Type:

Settlement Agreements

Joanne,

October 11, 2023

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Not great service or value for money

I was assigned Nazia Khan as my solicitor to deal with a potential settlement agreement situation. I didn't feel respected by Nazia during our conversation and she was dismissive of the situation. I put 3 hours on account but still ended up with a bill over the amount for an additional £336.00 and she also received £500 ontop of this for reviewing my settlement agreement.

I felt the service was poor, I didn't feel that the advice I was given justified the cost given the reason I called in the first place.

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John,

Verified review

This review has been left by a verified client who used Spencer Shaw Solicitors Limited.

Matter Type:

Settlement Agreements

John,

October 03, 2023

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Collected on:

Excellent Service

Ian Jones took me through my settlement agreement thoroughly and professionally. He explained everything to me very clearly.

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Alexandra

Alexandra

September 28, 2023

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HR Support

Professional and detailed support that resolved an HR matter efficiently.

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DKB

Matter Type:

Settlement Agreements

DKB

September 25, 2023

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Collected on:

Settlement Agreement advice

I contacted Spencer Shaw and instructed Andrea based on reviews received. I wanted to instruct Andrea because she is knowledgeable and to the point. She carried out negotiations on my behalf and ensured I fully understood what I was signing.

Andrea provided me with great advice and exceptional service. She went above and I would highly recommend her.

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Michelle Callum

Verified review

This review has been left by a verified client who used Spencer Shaw Solicitors Limited.

Matter Type:

Employment Law

Michelle Callum

September 15, 2023

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Employment advice and Settlement agreement advice

I contacted this firm after being offered a settlement from my former employer. From the onset they went above and beyond to provide impartial legal advice and providing me with very clear guidance on options I should consider, before agreeing to accept my settlement.

Excellent firm. Highly recommended.

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Jamie

Matter Type:

Settlement Agreements

Jamie

September 14, 2023

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Fantastic experience

I initially spoke with Sahra and found her very helpful and put me in contact with a solicitor that could help.
Dealing with Andrea was a great experience, she was very knowledgeable, direct and straight to the point. She made sure I fully understood what I was going into and also provided me with tips and support. Unfortunately due to holidays I then dealt with Ian and he was fabulous he has the patients of a saint especially with the intermittent internet access I was having abroad and the my loud children in the background. Ian helped make sure I fully understood what was happening and even asked for final clarification.
All on all great experience.

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Reviews collected from

Maryam

Maryam

October 17, 2023

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Maryam

I had a very reliable, personable and successful experience with Spencer Shaw, I would definitely recommend them to anyone in need of an employment lawyer

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Arifa

Arifa

March 24, 2023

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Arifa

Im very disappointed with the service. The charges are very high and would not recommend to anyone to use their service.

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J

J

January 13, 2023

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A client

13/01/2023 - Unsatisfactory. The “advice” provided by the solicitor directed me towards alternative services in order to pursue my case.
Having to speak to a solicitor in order to resolve a case is daunting in itself. This experience has been the worst ever. It drove my anxiety levels higher than my daily average.

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S

S

November 28, 2022

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A client

It took less than a minute to get a response from my web query and another one hour to get an approved settlement offer.
You can not find a more efficient, competent and professional company to deal with your legal matters.

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Gaurav

Gaurav

August 09, 2021

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Gaurav

Really helpful and welcoming team. Done my job on short notice. Highly recommended.

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Spencer Shaw Solicitors Limited are accredited by

accreditation

About this branch

Description

Spencer Shaw Solicitors specialise in employment law services, offering top-class legal services with the personal touch of a small firm.

Practice areas

Employment Law

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection

Business areas of law

  • Company & Commercial
    • Debt Recovery
    • Employment - business
  • Dispute Resolution
    • Mediation
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