Matter Type:
Residential Conveyancing
Preeti
Collected on:
Fast efficient service
I used wrj solicitors as my file was transferred from another firm due to leasehold complexities
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Woodland Rothbury Jessel Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Woodland Rothbury Jessel Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Woodland Rothbury Jessel Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Woodland Rothbury Jessel Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Woodland Rothbury Jessel Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Woodland Rothbury Jessel Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Matter Type:
Residential Conveyancing
Preeti
Collected on:
I used wrj solicitors as my file was transferred from another firm due to leasehold complexities
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Georgie
Collected on:
They are completely inept and it took them three months to assist with a remortgage despite them having the majority of the documents immediately and despite me chasing them throughout the process. I asked them whether they needed any info regarding the Help to Buy redemption and they told me it was all "under control" ... pfft. A day before we were supposed to complete (and a month after I asked them about the help to buy redemption) they told me they didn't have one and it was necessary to proceed with the remortgage. This is something that takes 14 days and requires a valuation. When I asked them why they told me this was under control when it wasn't they said they had never said that (I had it in writing from them?) and they don't advise on this sort of thing. They are absolutely atrocious and I can see from other reviews that others have had the same experience.
When I complained they took two months and numerous phone calls to respond and told me the case was handled appropriately by their solicitors, says it all really.
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Mark
Collected on:
the solicitors at the firm are very good with exceptional technical knowledge however the administrative staff are not very good at all and not helpful some of them have left for this reason
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Scott
Collected on:
My remortgage was urgent and it was completed in two weeks my previous firm didn’t even open my file
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Matter Type:
Residential Conveyancing
Tonia
Collected on:
They ignore emails, they don't provide updates, then its a rush wherever they need something from you. On completion day I had to call them to ask how they wanted my deposit despite already asking them the week prior and being ignored, was told they'd sent me an email with instructions the week befor, they hadn't and eventually confirmed they hadn't, then a rush to pay it over.
Still waiting for my cashback from them which my mortgage paid to them with the funds for the house 3 weeks ago, I have to wait 2 weeks apparently for them to do a reconciliation. How can they not know if they've had the cashback or not!!!
Chased this 2 days later and got a really unprofessional and rude email from one of their directors. Avoid at all costs.
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Rebecca
Collected on:
They did not look properly at the mortgage offer and the wrong figures were used on my documents, when queried it was everyone else's fault but their own.
Multiple things went wrong with them but as another review states, they ring you on the day of completion telling you to pay their outstanding balance otherwise completion won't happen. They never tell you this prior so you can be prepared with the funds.
Also they requested my mortgage from Halifax before completion had even occured
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Matter Type:
Commercial Leases
Daljit
Collected on:
This review is for a different branch.
I was very impressed the depth of knowledge and proactive approach that was taken by the firm in completing my commercial property purchase.
I will be using them again and recommending their services to my friends and family
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Matter Type:
Buying at auction
Nisha
Collected on:
This review is for a different branch.
Excellent Service great leasehold knowledge
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Matter Type:
Residential Conveyancing
Harjinder
Collected on:
This review is for a different branch.
I am a first buyer the firm helped me buy my first freehold property, i had a zoom meeting to go through all of the paperwork with them and resolve any issues i had.
The whole process was completed in 6 weeks.
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Felix
Collected on:
This review is for a different branch.
I have bought my second investment at this law. I was very impressed with the level of service i received and the speed and efficiency that my case was handled with.
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