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Nps Law LLP

1 Cranmore Drive, Shirley, Solihull, West Midlands, B90 4RZ

Accepting new clients

1 Cranmore Drive, Shirley, Solihull, West Midlands, B90 4RZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 570169

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Nps Law LLP Review Scores & Client Satisfaction Overview

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Accreditations

Nps Law LLP are accredited by

The Law Society accreditation awarded to Nps Law LLP
Conveyancing Quality Scheme accreditation awarded to Nps Law LLP
Trading names:
• NPS Law

Description

Whether you are a first-time buyer, a probate executor, or a commercial developer, NPS Law, a trusted law firm in the UK, can help. Additionally, we offer the expertise and competence needed to navigate legal issues efficiently and effectively in every situation. Moreover, our dedicated team of experienced lawyers includes specialist conveyancing solicitors, residential conveyancing solicitors in the UK, wills and probate solicitors, and experts in commercial conveyancing in the UK. As a result, we provide tailored legal solutions designed to help you achieve the best outcomes. Trust NPS Law for reliable legal guidance and exceptional client service every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that Nps Law LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Nps Law LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Nps Law LLP are accredited by

The Law Society accreditation awarded to Nps Law LLP
Conveyancing Quality Scheme accreditation awarded to Nps Law LLP
Trading names:
• NPS Law

Description

Whether you are a first-time buyer, a probate executor, or a commercial developer, NPS Law, a trusted law firm in the UK, can help. Additionally, we offer the expertise and competence needed to navigate legal issues efficiently and effectively in every situation. Moreover, our dedicated team of experienced lawyers includes specialist conveyancing solicitors, residential conveyancing solicitors in the UK, wills and probate solicitors, and experts in commercial conveyancing in the UK. As a result, we provide tailored legal solutions designed to help you achieve the best outcomes. Trust NPS Law for reliable legal guidance and exceptional client service every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that Nps Law LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Nps Law LLP

Contact & Locations - Nps Law LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 Cranmore Drive, Shirley, Solihull, West Midlands, B90 4RZ

Reviews

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What clients say about Nps Law LLP

The firm is praised for its conveyancing expertise, including house purchases and sales, remortgages, auction purchases and land transactions. Clients value the efficient handling of matters, strong attention to detail and ability to meet tight deadlines. Soft skills highlighted include clear and responsive communication, professionalism, approachability, patience, reassurance and a proactive, supportive manner. Many reviews note that the team keeps clients well informed, makes the process feel smooth and less stressful, and delivers a reliable service that clients would happily use again.

Good communication
Responsive service
Efficient handling
Professional team
Helpful guidance
Kept updated
Quick completion
Smooth process
Friendly staff
Stress-free experience

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Reviews

4.8 /5 526 Reviews
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Clients say

What clients say about Nps Law LLP

The firm is praised for its conveyancing expertise, including house purchases and sales, remortgages, auction purchases and land transactions. Clients value the efficient handling of matters, strong attention to detail and ability to meet tight deadlines. Soft skills highlighted include clear and responsive communication, professionalism, approachability, patience, reassurance and a proactive, supportive manner. Many reviews note that the team keeps clients well informed, makes the process feel smooth and less stressful, and delivers a reliable service that clients would happily use again.

Good communication
Responsive service
Efficient handling
Professional team
Helpful guidance
Kept updated
Quick completion
Smooth process
Friendly staff
Stress-free experience

ReviewSolicitors Review List

Profile image of Suganthiny Gunaratnam

Suganthiny Gunaratnam

Sales

I would highly recommend these solicitors Amandeep and Harvey and they have provided excellent service and completed the work sooner than expected. I am really happy with their services.

A representative from Nps Law LLP responded to this review

Hi Suganthiny, Thank you for this great feedback. We will ensure this is passed onto Amandeep and Harvey.

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anonymous

House sale

All I will say is , do not use this firm to undertake your Conveyancing.

A representative from Nps Law LLP responded to this review

We are sorry to hear that you were not satisfied with the service you received and we would like the opportunity to discuss this. Please could you contact complaints@nps-law.co.uk

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Alexandra Filip

Avoid at all costs

I had a terrible experience with NPS Law when I remortgaged earlier this year. I have instructed them with more than 3 months before my old mortgage deal was expiring, but they have managed to drag the process for 4 months and half, which resulted me in losing more than £700 as I have been forced to on the SVR with my old mortgage provider. The communication was very poor and they were very unaware of the processes (especially the Help to Buy work-stream) and I had to personally call HTB and the new mortgage provider to push things along.

Legal experts tagged in
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A representative from Nps Law LLP responded to this review

Thank you for taking the time to share your feedback. We sincerely appreciate you bringing these concerns to our attention, and we understand your frustration regarding the timeline and communication throughout your remortgage process. We have received your formal complaint and take all feedback seriously. You will receive a detailed response to your complaint today, which will address each of the points you've raised, including the delays, communication gaps, and the Help to Buy process. We recognise that this experience fell short of the standard we aim to deliver, and we're committed to understanding what happened and how we can improve. Our complaints team will provide the personalised attention your concerns deserve. Thank you for your patience.

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Helen

Housing & Property

Thankyou

Thanks to Amandeep and Harvey for assisting us in the sale of our property which completed today. Great relief its finalised, and for your support throughout the selling process. Helen

Legal experts tagged in
this review

from Nps Law LLP

Hi Helen, we appreciate you taking the time to share your experience and wish you all the best for the future.

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Usama Azam

Extremely Disappointing Experience – Poor Communication and Constant Chasing

My experience with NPS Law, particularly in dealing with Hamza Ahmad and Sofia Ahmad, has been extremely disappointing. The biggest issue throughout the transaction has been communication. Trying to speak to the person actually handling the matter has been unnecessarily difficult. Almost every time I have called, I have been unable to get through to Hamza or Sofia directly. Messages are left, calls are chased, and far too often I have found myself having to repeatedly follow up simply to understand what is happening with my own transaction. There has also been a frustrating amount of back-and-forth, unclear updates and a lack of proactive case management. At various stages I have had to specifically ask what remains outstanding, who is responsible for it, whether the other solicitors have been chased, and what is actually preventing matters from progressing. I fully appreciate that conveyancing can involve third parties and that not every delay is within a solicitor's control. However, what is within their control is communication, escalation, proactive chasing and keeping their client properly informed. Unfortunately, this is where my experience with NPS Law has fallen well below the standard I would reasonably expect from a professional conveyancing firm. When a client is involved in a significant property transaction, they should not have to continually call, email and chase their own solicitor for basic updates or repeatedly request that outstanding matters are escalated. Based on my personal experience, I would not recommend NPS Law to anyone for conveyancing purposes. The whole process has caused unnecessary frustration and has been made considerably more stressful by the lack of accessible and proactive communication.

Legal experts tagged in
this review

from Nps Law LLP

We are sorry to hear that your experience did not meet the level of service we aim to provide. We take feedback seriously and would welcome the opportunity to review your experience in more detail. Please contact us directly so that we can address your concerns appropriately.

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Other Reviews

Profile image of Anupama Tharappel Scaria

Anupama Tharappel Scaria

Anupama

I had a great experience with NPS Solicitors during the purchase of my new home. I would especially like to thank Charlotte and Zhanna for their professionalism, dedication and support throughout the entire process. They handled everything efficiently and kept me updated at every important stage. Their communication was clear, their attention to detail was excellent, and I always felt confident that my purchase was being handled properly. The process of buying a home can be overwhelming, but Charlotte and Zhanna made everything feel much more straightforward and manageable. I genuinely appreciate the time and effort they put into helping me reach completion. I’m very grateful for their excellent service and would definitely recommend NPS Solicitors to anyone looking for a reliable and professional conveyancing team. Thank you, Charlotte and Zhanna, for helping make such an important milestone in my life a positive experience.

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Hammad

Housing & Property

Hammad

I cannot recommend Yousaf Shah at NPS Law highly enough. Yousaf assisted me throughout the purchase of my property and provided an excellent level of service from start to finish. He was extremely professional, knowledgeable, approachable and efficient throughout the whole process. Buying a property can be stressful, particularly when there are delays and lots of paperwork involved, but Yousaf made the process much easier by keeping everything moving and dealing with matters promptly. What stood out to me most was how accessible and responsive he was. Whenever I had a question or needed an update, Yousaf was always available and took the time to explain things clearly. He handled everything quickly and efficiently while keeping me informed at every stage. I genuinely felt that my purchase was in safe and capable hands. The level of communication, professionalism and customer service was excellent, and I really appreciate all the hard work Yousaf put into getting everything completed. A massive thank you to Yousaf Shah and the team at NPS Law for their excellent service. I would 100% recommend Yusuf to anyone looking for a reliable, professional and hardworking property solicitor.

Legal experts tagged in
this review

from Nps Law LLP

Hammad, we really appreciate your thoughtful feedback. Yousaf will be pleased to know that his clear communication and proactive approach made your purchase feel well managed throughout. Thank you for your trust and recommendation.

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Lucy Harris

Housing & Property

Lucy

They dealt with the sale of a property for us with most professionalism and efficiency. Would recommend Charlotte and Zhanna to all.

Legal experts tagged in
this review

from Nps Law LLP

We’re pleased to hear that Charlotte and Zhanna provided such an efficient and professional service. Thank you for your recommendation and for choosing us, Lucy.

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Arun Wahi

Arun

Charges ridiculous prices and there work is very slow you have chase them for everything, took 2 months extra for my sale just because of them! I was referred to Margaret!

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Dez James

Dez

Awful service! Delay after delay! Poor communication. I got asked for the same information repeatedly. I had to chase constantly for updates. I was told to go search Google when I had some questions from buyers' solicitors that I did not understand! I really wanted NPS to be a good company but they proved not to be.

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