This review is for a different branch.
I have recently purchased an apartment in Warwick of which I was informed by both Estate Agent and Mortgage Broker that Davisons (Leamington Spa) had conveyed multiple properties in the same apartment block. With these facts I took their quotation as accurate, however this was far from true. My final Completion Statement came back at nearly double what I was originally quoted.
I would have stopped the process if I knew what the costs were mounting up to but the Solicitor failed to inform me until a few weeks before completion. This situation left me financially embarrassed and stressed, seeking help from family.
Davisons claim that they knew nothing about charges issued by the management company of the property, to which they blamed the increase in expenditure. I find this impossible to believe since they had experience with this property. There is no excuse for not informing me of 'unexpected' costs.
Furthermore, they were slow to reply to my complaint, to which they said they had a lot of complaints to deal with! Davisons tried to dismiss my complaint by copy and pasting email correspondence, without actually adhering to what my complaint was - unprofessional. I have now filed an official complaint with the Legal Ombudsman.
Bigger doesn't mean better, if you want a decent service use a smaller firm with more credibility! I cannot stress enough do not use this Solicitor.