51 Reviews of Richard Griffiths & Co rated 4.6/5 in Salisbury

How Richard Griffiths & Co Compares

Value for money

This firm - 91%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Richard Griffiths & Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Richard Griffiths & Co. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%

Overpriced 0%

About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 90%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Richard Griffiths & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Richard Griffiths & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%

No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

Reviews summary

Excellent

45
Very Good

1
Average

0
Poor

1
Awful

4

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Jean

June 15, 2025

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Collected on:

Will making made easy.

I cannot praise Jay Marsh-Gasson enough for his helpful, patient and friendly Will making expertise. His explanations in answer to my many questions were thorough, clear and concise and his ready wit made a potentially sombre occasion enjoyable.
I was all the more impressed by the high level of service that I received because I was using the Free Wills Service promoted by Nationalal Chartiies. I would thoroughly recommend the serviced offered by this firm of Solicitors, and Jay in particular.

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Chris

June 13, 2025

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Another great service from Jay

We needed our Wills changed and Jay, who had done our original documents, did a sterling job in making the necessary adjustments with clear advice and communication as well as prompt action.

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Wills, Trusts & Probate

Matter Type:

Wills

Jennifer

June 06, 2025

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Excellent Service

Jay Mars-Gasson has been really helpful in setting up our wills. Very communicative and friendly. Thank-you so much.

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April

June 02, 2025

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Timing! My will booked,unexpected bereavement, 100% + experience,

I had been putting off updating my will then made a booking with Richard Griffiths & Co. My father suddenly passed inbetween so timing of grief and my own will was extremely sensitive now. Throughout my will, experience with Mr Jay Marsh Gasson, l was met with consideration, compassion, patience and understanding. He created both a comfortable and safe environment with no pressure just kindness. He offered me time regarding my grief which l appreciated. I took the time though the reality of grief made me realise how important a will is so l continued with Richard Griffiths and Co. I'm so pleased and grateful for staying with them as it's been a welcome and positive experience. I've recently had to deal with a few solicitors regarding my father. Richard Griffiths and Co are by far the most professional, courtiest and efficient company that l have had the pleasure of dealing with. My thanks particularly to Mr Jay Marsh Gasson.

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Wills, Trusts & Probate

Matter Type:

Wills

Alexander

May 12, 2025

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Finally getting a will done

Jay was happy to prepare my will during free wills month and I was happy to leave a donation for Guide Dogs when the end comes. The process was very straightforward and I am delighted with the result. I’d been meaning to get a will done for ages, and now it’s done. Hurray!

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Tanya

May 08, 2025

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Brilliant professional service

From the moment I entered the premises I was met with warm, professional & friendly staff. The will-writing process was explained in a professional, personable & easy to understand way. Any queries were instantly dealt with & I was able to leave knowing I had complete confidence with whom I was dealing. Would definitely recommend.

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Tanya

May 08, 2025

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Brilliant professional service

From the moment I entered the Office, I was met with friendly, personable staff. The Will-Writing experience was done with professionalism & ease. I received top class, transparent service, enabling me to have complete confidence in what I was endeavouring to achieve!

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Keith

May 01, 2025

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Excellent and professional.

We needed our very out of date wills bringing up to date. The whole process was quick, simple and dealt with very professionally by Jay the paralegal.

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Graham

April 29, 2025

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New Will.

We had our original wills reviewed during "free wills month" and the young man dealing with our request to have them sorted out was nothing like we expected, he made us very welcome and at ease right from the start, very smart and professional a person you could talk to about your needs with no hard sell. If we needed any help in the future there would be no hesitation in going back to this company

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Stephen

April 28, 2025

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Free Will Writing Service

We were very happy with the service provided by Jay. He guided us clearly through the process of writing our will. He was professional, knowledgeable and very efficient. We would thoroughly recommend him to anyone considering writing their will.

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About this branch

Regulated by

Legal services

Personal areas of law

Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
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Crime/ Criminal Defence
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Employment
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- Constructive/Unfair Dismissal
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Housing & Property
- Anti-social Behaviour
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Money & Tax
- Debt and Bankruptcy
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Personal Injury
- Against The Council
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Professional Negligence
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Welfare & Benefits
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Wills, Trusts & Probate
- Probate
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- Wills

Business areas of law

Charities
- Charities
Commercial Property
- Commercial Leases
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- Investment purchases and Buy to Let
- Landlord and tenant
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Company & Commercial
- Agency agreements
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- Employment - business
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- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
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- Unfair Loan Charges
Dispute Resolution
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Regulations
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Richard Griffiths & Co

How Richard Griffiths & Co Compares

Value for money

Satisfied with
outcome of matter

Rankings by area of expertise

Richard Griffiths & Co only have 51 reviews listed here

Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

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4.9/5

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4.8/5

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Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Will making made easy.

Another great service from Jay

Excellent Service

Timing! My will booked,unexpected bereavement, 100% + experience,

Finally getting a will done

Brilliant professional service

Brilliant professional service

Excellent and professional.

New Will.

Free Will Writing Service

About this branch

Regulated by

Legal services

Personal areas of law

Business areas of law

Request an appointment

Richard Griffiths & Co

How Richard Griffiths & Co Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Richard Griffiths & Co only have 51 reviews listed here

Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Sampson Coward LLP

4.9/5

Parker Bullen LLP

4.8/5

McCabe And Co Solicitors

4.9/5

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Will making made easy.

Another great service from Jay

Excellent Service

Timing! My will booked,unexpected bereavement, 100% + experience,

Finally getting a will done

Brilliant professional service

Brilliant professional service

Excellent and professional.

New Will.

Free Will Writing Service

About this branch

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter