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Richard Griffiths & Co

4.9 | 105 Reviews 105 Reviews | Witnessing of Wills
215 Total Company Reviews info icon Witnessing of Wills | info icon 215 Total Company Reviews Witnessing of Wills | info icon 215 Total Company Reviews

86 Crane Street, Salisbury, Wiltshire, SP1 2QD

Accepting new clients

86 Crane Street, Salisbury, Wiltshire, SP1 2QD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 283127

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Richard Griffiths & Co |

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Richard Griffiths & Co Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Richard Griffiths & Co are accredited by

Children Law accreditation awarded to Richard Griffiths & Co
Criminal Litigation accreditation awarded to Richard Griffiths & Co
Cyber Essentials Certified accreditation awarded to Richard Griffiths & Co

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Griffiths & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Richard Griffiths & Co Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Richard Griffiths & Co are accredited by

Children Law accreditation awarded to Richard Griffiths & Co
Criminal Litigation accreditation awarded to Richard Griffiths & Co
Cyber Essentials Certified accreditation awarded to Richard Griffiths & Co

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Griffiths & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Dennis Harris

Dennis Harris

Verified
Wills, Trusts & Probate

Probate of my late mothers estate

My mother had done her will with Richard Griffiths, so naturally I turned to them, after she passed away, I was put in touch with Mr Jay Marsh-Gasson, and from the very start found him extremely helpful and knowledgeable with the probate process.

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Meet the team of Richard Griffiths & Co

Meet the team of Richard Griffiths & Co

Contact & Locations - Richard Griffiths & Co

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

86 Crane Street, Salisbury, Wiltshire, SP1 2QD

Reviews

4.9 /5 105 Reviews
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Rating

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Clients say

What clients say about Richard Griffiths & Co

Clients consistently praise the firm’s expertise in wills, probate, lasting powers of attorney, estate administration and conveyancing. Reviews highlight clear guidance through complex legal processes, efficient drafting, prompt updates and thorough handling of property sales and estate matters. Client-valued soft skills include professionalism, friendliness, patience, kindness and empathy, alongside excellent communication, accessibility and a reassuring, stress-free approach. The firm is also noted for understanding individual circumstances, responding quickly to questions and meeting clients’ needs with care and confidence.

Friendly service
Clear explanations
Quick responses
Professional approach
Efficient process
Kept informed
Very patient
Highly knowledgeable
Stress-free experience
Excellent communication

ReviewSolicitors Review List

Profile image of Gillian Palmer

Gillian Palmer

Verified
Wills, Trusts & Probate

Making a will

Jay was friendly and businesslike. He talked me though all the options and was very quick in sending a draft. I made some amendments and the updated will was returned almost immediately. When offered dates to sign the finished will I asked if I could have an earlier date as I’m having a heart operation in a couple of weeks and wanted the will in place beforehand. Again Jay immediately offered earlier appointment Very impressed by the service

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Reply by profile image of Jay Marsh

Jay Marsh

Thank you for leaving a review, Gillian! I am glad you had a good experience. I hope all goes well for you. Please let me know if I can be of assistance in the future!

0
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Anna and Kenneth Robshaw

Verified
Wills, Trusts & Probate

Great Service

Jay Marsh talked us both through the Will and LPA process in understandable language and after our initial meeting prepared all the documents as we had discussed.He was very patient with us going through the system and answering any questions we had.We would thoroughly recommend him to all new Clients.A great service,Thank You!

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from Richard Griffiths & Co

We’re really pleased to hear that Jay made the process straightforward for you both. It’s lovely to know that you felt comfortable asking questions and that everything was handled to your satisfaction. Thank you for your recommendation.

0
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Profile image of Graeme Watson

Graeme Watson

Verified
Wills, Trusts & Probate

Excellent - Highly Recommend

We recently used Richard Griffiths Solicitors to arrange our wills, and Jay was fantastic throughout the whole process. He was professional, approachable and always available to help with any questions we had. Communication was excellent from start to finish, and we were kept fully informed throughout. Jay made the whole process straightforward and stress-free, and we felt very well looked after. We wouldn’t hesitate to use Richard Griffiths Solicitors again and would highly recommend Jay to anyone needing help with their wills. Thank you, Jay, for such excellent service!

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this review

Reply by profile image of Jay Marsh

Jay Marsh

Thank you for leaving a review, Graeme! I am pleased that you had a pleasant experience. Please do get in touch if I am able to assist in the future.

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Profile image of Patricia Clements

Patricia Clements

Verified
Wills, Trusts & Probate

Excellent support

Used the free will service with guide dogs and received excellent service, making the whole process extremely relaxing and reassuring as I was fully informed at all stages and treated with kindness and respect.

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Reply by profile image of Jay Marsh

Jay Marsh

Thank you for taking the time to leave a review, Patricia! Feedback is truly appreciated. Please do get in touch should I be able to assist you in the future. - Jay

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Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will writing very smooth process

I recently made a new will with Jay Marsh, I couldn’t recommend enough Jay made the whole process flawless and excellent customer service.

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Reply by profile image of Jay Marsh

Jay Marsh

Thank you for leaving a review! I am pleased that you had a pleasant experience. Please do get in touch if I am able to assist in the future.

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Other Reviews

Profile image of Mark Stokes

Mark Stokes

Mark

I would like to just highlight how outstanding Jay Gasson has been over dealing with a complex probate case which dragged its feet but with Jay's help, was second to none and his replies to emails were excellent. Would very much recommend this firm of solicitors

0
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Christopher Beament

Christopher

Was useful ..for Will and Power of Attorney..some years ago for a now deceased neighbour..but now with new staff..so cannot really comment !

0
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Profile image of Jessica Kent

Jessica Kent

Jessica

I would highly recommend RG&Co Solicitors. My sister and I were under a lot of stress during the passing of our Dad. Jay Gasson went above and beyond to help us with legal matters, he was approachable, friendly, professional and patient with explaining what we needed to know. I would certainly use this company again in the future.

Thank you for your kind comments and we are glad we were able to help.

0
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Profile image of Dave Luce

Dave Luce

Dave

Will writing for my parents Shadi recently made wills for my parents and she went over and above for them. I cannot recommend her enough, she was an absolute natural and filled my parents with complete comfort and confidence. They both struggled to understand and Shadi answered all the difficult question with complete ease, confidence and a simplified way that they could both understand. Would absolutely use again and thank you very much Shadi Meehan for looking after my parents.

Thank you for your feedback I will pass it onto Shadi and the team. Best wishes, RG&CO

0
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Profile image of Ann Coombs

Ann Coombs

Ann

Despite a few hiccups more on our part than anyone’s, Sharon Hawkes made my executor role much easier than I expected it would be, explaining the process clearly all the way through and being understanding where we had never been in this position before. The selling and buying of property carried out by Ian Rhodes was outstanding, extremely quick and efficient. All helped by their amazing team. Totally recommend Richard Griffiths’s & Co to everyone. Excellent service thank you!

Thank you so much for your review Ann, both Ian and I are very pleased to be able to help you at a difficult time. Kind regards, Sharon

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Reviews

4.8 /5 215 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Richard Griffiths & Co

Clients consistently praise the firm’s expertise in wills, probate, lasting powers of attorney, estate administration and conveyancing. Reviews highlight clear guidance through complex legal processes, efficient drafting, prompt updates and thorough handling of property sales and estate matters. Client-valued soft skills include professionalism, friendliness, patience, kindness and empathy, alongside excellent communication, accessibility and a reassuring, stress-free approach. The firm is also noted for understanding individual circumstances, responding quickly to questions and meeting clients’ needs with care and confidence.

Friendly service
Clear explanations
Quick responses
Professional approach
Efficient process
Kept informed
Very patient
Highly knowledgeable
Stress-free experience
Excellent communication

ReviewSolicitors Review List

Profile image of Shaun Thomas

Shaun Thomas

Verified
Housing & Property

House Sale

Good friendly communication. Answered queries efficiently and quickly. Dealt with problems easily as I wasn't in the country at the time. Definitely recommend

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Reply by profile image of Georgianna Kaya

Georgianna Kaya

Thank you for your review, we are happy you had a positive experience RG & Co

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Profile image of Jeffrey Michael

Jeffrey Michael

Verified
Housing & Property

Horse sale

Simple pricing. All matters efficiently handled, a pleasure to deal with Georgianna.

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Reply by profile image of Georgianna Kaya

Georgianna Kaya

Thank you for your kind words

0
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Profile image of Gillian Palmer

Gillian Palmer

Verified
Wills, Trusts & Probate

Making a will

Jay was friendly and businesslike. He talked me though all the options and was very quick in sending a draft. I made some amendments and the updated will was returned almost immediately. When offered dates to sign the finished will I asked if I could have an earlier date as I’m having a heart operation in a couple of weeks and wanted the will in place beforehand. Again Jay immediately offered earlier appointment Very impressed by the service

Legal experts tagged in
this review

Reply by profile image of Jay Marsh

Jay Marsh

Thank you for leaving a review, Gillian! I am glad you had a good experience. I hope all goes well for you. Please let me know if I can be of assistance in the future!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anna and Kenneth Robshaw

Anna and Kenneth Robshaw

Verified
Wills, Trusts & Probate

Great Service

Jay Marsh talked us both through the Will and LPA process in understandable language and after our initial meeting prepared all the documents as we had discussed.He was very patient with us going through the system and answering any questions we had.We would thoroughly recommend him to all new Clients.A great service,Thank You!

Legal experts tagged in
this review

from Richard Griffiths & Co

We’re really pleased to hear that Jay made the process straightforward for you both. It’s lovely to know that you felt comfortable asking questions and that everything was handled to your satisfaction. Thank you for your recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Graeme Watson

Graeme Watson

Verified
Wills, Trusts & Probate

Excellent - Highly Recommend

We recently used Richard Griffiths Solicitors to arrange our wills, and Jay was fantastic throughout the whole process. He was professional, approachable and always available to help with any questions we had. Communication was excellent from start to finish, and we were kept fully informed throughout. Jay made the whole process straightforward and stress-free, and we felt very well looked after. We wouldn’t hesitate to use Richard Griffiths Solicitors again and would highly recommend Jay to anyone needing help with their wills. Thank you, Jay, for such excellent service!

Legal experts tagged in
this review

Reply by profile image of Jay Marsh

Jay Marsh

Thank you for leaving a review, Graeme! I am pleased that you had a pleasant experience. Please do get in touch if I am able to assist in the future.

0
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Other Reviews

Profile image of Vlad Dunders

Vlad Dunders

Housing & Property

Vlad

Maria and Michelle done an amazing job and helped us with buying our first house. The whole process felt so easy and I feel like this has happened because of them. We were always kept in the loop of what is happening and we always felt like we are in the good hands. I would 100% recommend this agency.

Reply by profile image of Jay Marsh

Jay Marsh

Thank you for taking the time to leave a review. We are glad that everything met your expectations & will pass on your comments to our Team. -RG&Co.

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Profile image of Sorrel Wynne

Sorrel Wynne

Sorrel

Karen Cox was allocated my house sale when the conveyancer in salisbury left. She has been utterly fantastic. Incredibly responsive, chased proactively- the only solicitor I've used to provide similar excellent service was another richard griffiths member! Would use again without hesitation.

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Profile image of Odyssey Photography

Odyssey Photography

Odyssey

Fantastic experience from start to finish with Richard Griffiths & Co. Bob Scott was very knowledgeable and highly professional in the way he conducted the case all the way through leaving no stone unturned. I would highly reccomend Bob and Richard Griffiths & Co - very reasonably priced and fast and efficient with communication, and if your looking for clear and well presented representation then Bob's your man !

Thank you so much for your review.

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Profile image of harry le page

harry le page

harry

So impressed with the Conveyancing team of Liam, Zoe and Chelsea @ Richard Griffiths & Co in Salisbury. They did a great job selling our tricky leasehold flat and buying our new house in an extremely busy period (SDLT change deadline on 31st March 2025). The thing we really valued is that they had not taken on so much work they couldn't cope like so many other conveyancing firms do. The service was personal and always very professional and thorough. Most importantly they responded to emails and phone calls quickly which was such a huge improvement on our experience with other compainies. There was a small oversight which stalled the sale process early on but the team admitted to it immediatley and then did all they could to recover from it to keep things on target once they realised what had happened. What more can you ask for?!

Thank you for your review and so glad we were able to help!

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Profile image of Nygel Locke

Nygel Locke

Nygel

Excellent service from a consummate professional solicitors practice. Adrian Randall & Sue Hudson are always willing to help with anything, no matter how trivial it may seem. Will definitely be recommending & using them for all future needs. Thank you so much for making our "journey" so trouble free.

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