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How Bank Solicitors Limited Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Bank Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bank Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 10%
Overpriced 10%
About Right 80%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bank Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Bank Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bank Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Bank Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Bank Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    75
  • Very Good

    6
  • Average

    1
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Derek Wood

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Wills

Derek Wood

April 17, 2024

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Collected on:

Great experience, restored our faith

After a negative experience with another law firm, we came to Hayley. She was a very understanding person and restored our faith in the legal system. Hayley was a very nice person to talk to, made us feel at ease, explained everything in layman's terms and was very efficient.

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Sandra Bird

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Deeds of easements, variation, deeds of rectifications

Sandra Bird

April 09, 2024

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Collected on:

Hayley Tenny

We couldn’t be happier with the service we received using Bank Solicitors. Hayley Tenney made the whole process run smoothly, kept us up to date constantly and responded promptly, first class service.
I would certainly recommend Bank Solicitors to family and friends.

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Phil Wilby

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Wills

Phil Wilby

April 05, 2024

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Collected on:

Last Will and Testament

Walked in to Banks Solicitors in Bromsgrove as I needed a Last Will and Testament drawn up quickly. Was put on the phone to Hayley and was immediately put at ease with the helpful and valid advice. Subsequent meetings very informative and the Will produced, signed and witnessed in satisfactory timescales whilst still maintaining importance and accuracy of content. I can recommend Bank Solicitors and Hayley in particular for Will writing services.

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Jo Burford

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Residential Conveyancing

Jo Burford

March 12, 2024

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Collected on:

Brilliant service from beginning to end

Hayley is very knowledge and extremely personable. She has been available whenever I needed her and answered every question I had. Her advice was invaluable.

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Anonymous

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Wills

Anonymous

February 28, 2024

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Collected on:

Will renewals

Dealt with Hayley, who was extremely pleasant and knowledgable.
Initially met to discuss requirements and way forward. This was followed by timely correspondence with additional information and costings until completion. Would definitely recommend.

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Shelley A

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Residential Conveyancing

Shelley A

February 19, 2024

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Collected on:

Wouldn't hesitate to use again in the future for house sale/purchase

I contacted Bank Solicitors for a quote to assist me with the purchase of my first home; and from the beginning Hayley has been prompt, efficient and a professional. The quote provided gave a clear breakdown of all charges and there are no hidden fees. At all times, Hayley was clear in her communication so I fully understood each stage of the process, and was a big help in offering guidance on any aspects which I was unclear about, in a manner I could understand. Responded to all my emails/phone calls in a very timely manner and I was never left waiting, or having to chase up. It is often said that solicitors can be a nightmare regarding property purchases/sales; but I can honestly say that in working with Hayley, this has not been my experience at all. Hayley has been a pleasure to deal with and made the whole experience that much easier. I would not hesitate in contacting her in the future for any property purchase/sales services I require; and would highly recommend Hayley and Bank Solicitors.

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jason tolley

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Purchase and Sale

jason tolley

February 19, 2024

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Collected on:

Flat Sale

“I would like to express my appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner.
The sale of my late fathers property was dealt with very efficiently and Hayley went above and beyond dealing with this sale.

Many Thanks

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Maria

Matter Type:

Purchase and Sale

Maria

March 15, 2021

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Collected on:

Great service

Bought a house and used them as solicitors. I could recommend them enough.
They always answered the phone and gave me details about my case.

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Gary

Matter Type:

Wills

Gary

July 14, 2020

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Collected on:

Explanation of a will

Opened up their office especially for us and were very approachable and informative. They were able to explain the situation in layman's terms and provide us with a much clearer understamding of a will. Very good service and will be using them again from now on.

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Amanda

Matter Type:

Residential Conveyancing

Amanda

September 07, 2019

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Collected on:

Banks Solicitors are the best Solicitors we have ever used

We have recently instructed Banks Solicitors to act for us on the Sale of two Properties and the Purchase of one. We were contacted by Jamie Callaghan to let us know that he would be dealing with our transactions.
From the outset Jamie's professionalism, empathy and 360 degree understanding of our situation was unlike any other Solicitor that we have dealt with before.

Like all property sales nothing went according to our plan but Jamie was the only Solicitor for both transactions that did what he said he was going to do when he said he was going to do it.

We had a set completion date which we made everyone aware of in March 2019 which needed to be by the end of August 2019, Jamie (and Banks Solicitors) were the only people who listened to us and took it seriously.

He was available to speak to on the phone whenever we needed him, Email communication was excellent but most of all we felt in very safe and experienced hands all the way through.

I would have no hesitation in recommending Jamie and Banks Solicitors to anyone that is seeking any of the services that they offer as its clear that they have a "Culture' unlike any other Solicitor I have ever known.

At the very least they should be on every Estate Agent's and Mortgage Advisors 'Preferred list' in the local area. Thank you Jamie & all the staff at Banks.

Amanda & Mike Egan

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Reviews collected from

Andrea

Matter Type:

Family law

Andrea

October 26, 2023

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Collected on:

Andrea

Very informative and supplied me with correct information to help get me the outcome I wanted.

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Christine

Matter Type:

Wills

Christine

October 16, 2023

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Collected on:

Christine

The process of my requirements were made clear with a follow up email outlining the same made it easy for me to absorb.
Thank you

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Vishwas

Matter Type:

Family law

Vishwas

September 22, 2023

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Collected on:

Vishwas

I have had very good experience with Bank Solicitors in the one meeting I have had so far.
The frontline staff are pleasant and welcoming. The senior Partner Stephen is very warm and approachable. He is very patient with your Queries and very generous with his time.
I have dealt with other Solicitors before and sometimes have been left disillusioned But Banks and Stephen have restored my faith in the legal profession!

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Liz

Matter Type:

Divorce

Liz

September 21, 2023

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Liz

Fantastic advice, really clear and concise, great to have 30 minutes of free advice and consultation, thank you

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Bank Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

We are a specialist divorce, family law and property practice. We pride ourselves to alleviate the stress of family breakdown or property purchase and sale transactions. We also have a wills and probate department who can assists clients from the preparation of simple wills all the way to estate planning and the administration of their estate after their death. We offer: Free initial consultations Affordable fee payment plans Fixed fees and up front costs arrangements Empathy, clarity and strength We are members of Resolution and encourage the resolution of family disputes to be based on mutual accord and respect. We are also members of the Conveyancing Quality Scheme (CQS) which means our quality service is recognised by The Law Society.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Settlement Agreements
  • Family Law
    • Annulment
    • Change of name
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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