I contacted Bank Solicitors for a quote to assist me with the purchase of my first home; and from the beginning Hayley has been prompt, efficient and a professional. The quote provided gave a clear breakdown of all charges and there are no hidden fees. At all times, Hayley was clear in her communication so I fully understood each stage of the process, and was a big help in offering guidance on any aspects which I was unclear about, in a manner I could understand. Responded to all my emails/phone calls in a very timely manner and I was never left waiting, or having to chase up. It is often said that solicitors can be a nightmare regarding property purchases/sales; but I can honestly say that in working with Hayley, this has not been my experience at all. Hayley has been a pleasure to deal with and made the whole experience that much easier. I would not hesitate in contacting her in the future for any property purchase/sales services I require; and would highly recommend Hayley and Bank Solicitors.