Susanna Williams

Solicitor

Accepting new clients via ReviewSolicitors

Susanna Williams qualified as a Solicitor in 2002 specialises in Residential Conveyancing. Susanna is extremely friendly and easy to talk to. You will find nothing is too much trouble for Susanna! Susanna particularly enjoys acting for elderly clients or anyone who may need particular care. Susanna works from her home in Emsworth but is based at our Chichester office.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 27687

  • Based in Emsworth, Hampshire
  • Licensed for 4 years

Accepting new clients via ReviewSolicitors

Susanna Williams qualified as a Solicitor in 2002 specialises in Residential Conveyancing. Susanna is extremely friendly and easy to talk to. You will find nothing is too much trouble for Susanna! Susanna particularly enjoys acting for elderly clients or anyone who may need particular care. Susanna works from her home in Emsworth but is based at our Chichester office.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 27687

  • Based in Emsworth, Hampshire
  • Licensed for 4 years

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Susanna Williams

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5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5
Expertise

Experience

  • Kenny Solicitors Ltd

    Solicitor - Solicitor

    Until Present

Opening hours

Monday 08:00–16:00
Tuesday 08:00–16:00 (Open)
Wednesday 08:00–16:00
Thursday 08:00–16:00
Friday 08:00–16:00
Saturday (Closed)
Sunday (Closed)

17 Clovelly Road, Emsworth, PO10 7HL

Reviews

5.0 /5 144 Reviews
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Jonathan Peers

Housing & Property

Excellent advice and client care

We needed a document verified by a solicitor in relation to our late sister's estate. Kenny Solicitors came highly recommended via on-line reviews. I made contact with Susanna Williams at Kenny, and throughout our contact she was unfailingly friendly, helpful, polite, knowledgeable and professional. The service provided was prompt, efficient and efficacious. We will 100% be using Kenny Solicitors in the future, and I will be recommending them to my friends/colleagues.

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from Kenny Solicitors Ltd

Hi Jonathan, it is wonderful to hear that you received such a prompt and professional service from our team. We greatly appreciate your recommendation and intention to use Kenny Solicitors again.

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Andrew Hobart

Verified

Silos - Lack of Coordination within the firm

Lack of coordination between professionals within the firm with much of this responsibility ending up with the client.

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A representative from Kenny Solicitors Ltd responded to this review

Thank you for taking the time to leave your feedback. I am sorry that you felt the coordination and communication between those involved in your matters could have been better. I can see that you dealt with Susanna, Simone and Leanne. Susanna and Simone had separate roles within the conveyancing transaction, while Leanne was instructed in relation to a connected matter requiring a different area of legal expertise. I appreciate that, from a client’s perspective, having a single point of contact throughout may feel preferable. However, legal work can involve different specialist roles and, in some circumstances, our regulatory obligations also require matters, information and responsibilities to be kept appropriately separate. Those requirements can restrict the extent to which colleagues acting in different capacities can access information or act on another person's behalf. They are important safeguards for our clients, although I appreciate that the practical effect may sometimes feel less joined-up than we would like. I have reviewed the files following your comments. The matters appear to have progressed promptly overall and I have not identified any significant delay. I can, however, see some minor instances where communication could not be confirmed immediately - for example, receipt of a document could not be confirmed until the following working day while the relevant conveyancer was on leave. I am pleased that you were satisfied with the outcome of your matter and would recommend the firm, despite the concerns you have raised. I would also be very happy to discuss your experience with you directly if you would like to do so. Kind regards

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Richard Ommanney

Verified

Professional

Susanna in Emsworth kept us informed and was easy to deal with. Her assistant Michelle was also good.

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from Kenny Solicitors Ltd

We truly appreciate your review, Richard, and we wish you the best moving forward!

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Huw Evans

Verified
Housing & Property

Sage advice and professional service

I have used Kenny Solicitors previously and chose to use them again for what I thought would be a straightforward sale of my house. However, the sale proved more complicated than anticipated and, in order to secure the transaction, I ended up buying the flat at the bottom of the chain. The title to the flat was defective and we had to do a lot of work in order to perfect the title and to put us in a position where the flat could be resold without legal impediment. Susanna was professional at all times and counselled me on the management of the risks which I was taking on. I would not hesitate to use Kenny Solicitors again.

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from Kenny Solicitors Ltd

Dear Huw, Thank you for your feedback. We are pleased to hear that Susanna provided professional and considered guidance throughout a complex transaction, and helped you navigate the associated risks. We greatly appreciate your continued trust in our firm.

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Simon Finn

Verified
Housing & Property

House Sale

Have used Kenny Solicitors before and would not go anywhere else now. Find the whole team honest and down to earth, and they just provide a great service & get the job done. They represent very good value for money for the fees charged. They are very approachable and professional & what i do like is their direct communication. Ask a question and you get a fast response.

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from Kenny Solicitors Ltd

Thank you for your continued loyalty. We are pleased to hear that you value our professional, direct communication and find our services to provide excellent value. We appreciate your recommendation and are glad the team successfully concluded the matter for you.

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Other Reviews

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christina belben

Housing & Property

christina

Seller's solicitors very slow but suddenly declared they were ready after a month of delays . Susanna at Kenny Solicitors then made sure that exchange and completion did happen that Fri . It meant a lot to me for it to be done that day as 40 years ago my late husband and I had purchased our second home. She and her colleagues were always there at end of the phone to help and just listen to me. Their fees were reasonable and fixed . They take as much stress out of buying as possible . Needless to say they are now handling my sale of my family home of 31 years .

Solicitors tagged in
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from Kenny Solicitors Ltd

Thank you so much for sharing your story, Christina. We know how emotional and stressful moving can be, and it was an absolute privilege for Susanna and the team to secure your completion on such a meaningful anniversary. Thank you for trusting us with your upcoming sale; we are proud to continue supporting you.

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Greg

Housing & Property

Greg

Susanna and her team were knowledgeable, thorough and efficient throughout. She was willing to chat things over in person when we needed more support or details as well as providing regular email updates. We would highly recommend Kennys to anyone in the future.

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Kenny Solicitors Ltd

Thank you for your recommendation, Greg. We are delighted to hear that Susanna and our team provided a knowledgeable, thorough, and efficient service. Best Wishes, Kenny Solicitors.

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cherrill

Housing & Property

cherrill

Susanna Williams at Kenny Solicitors did an excellent conveyancing job on my recent house sale. Everything went smoothly and quickly. Good value for money.

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graeme

Housing & Property

graeme

Superb service from start to finish on our sale, the level of communication from Susanna was exceptional. Very highly recommended

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Tracy

Housing & Property

Tracy

Kenny's are simply the best Solicitors! A massive thank you especially to Susanna Williams who made sure our recent house purchase went so smoothly & quickly what a friendly bunch of wonderful ladies they are! We are extremely happy & confident with all of our family's recent legal work they have handled so professionally that we would thoroughly recommend them :)

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