May
I got in touch with Magara Law just before Christmas, I felt safe talking to Roy about my discrimination case as he is also someone from minority background.
Roy and his team ensure that I felt valued at all times, every thing was explained properly to me, all my concerns were addressed and they put in the work I asked.
Not only they helped me legally but they also were there for emotional support and to be honest it kept me afloat during such a difficult and sensitive time. Forever grateful, Roy knows this.
I want to take this opportunity to also thank Millie, her customer service is top tier, her care is visible in her voice and how she deals with things. I wish every law firm had a Roy and a Millie, but you can’t have it all. I definitely recommend them! (I usually leave loads of negative reviews to businesses with poor standards so it means a lot if I can leave 5 stars)
A representative from Magara Law Limited responded to this review on 13 March, 2024
Thank you from the Magara Law team for your thoughtful and kind feedback. Every client is vitally important to us and we are pleased that you felt the warmth and care that we hope to pass on each day. We sincerely wish you all the very best in your new season ahead and take this opportunity to thank you for your trust. You know where we are should you need us in the future. Our sincerest bes wishes to you. Roy & and the Magara Law team.
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More than a legal team; humans that care.
Whilst delivering razor sharp, strong legal advice and help, Magara Law have demonstrated the best ‘bedside manner’ and care in any business I’ve ever experienced.
Roy and his team are diligent, thorough and educated to the best possible level. No stone is left unturned. I honestly think Roy and his team know my case better than me.
Magara Law are more than that though. They. Care. They just care and are on a different level to anybody else I’ve ever experienced in ANY walk of life.
They’ll never let you down and you won’t regret instructing them 🙏
Solicitor named in this review: Roy Magara
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Professionalism at its best
Roy was a great source of legal knowledge and his calm, approachable, non-judgemental and professional manner all the way through the process was a breath of fresh air. I couldn't recommend Magara Law enough.
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 12 April, 2024
Thank you for your warm words and kind review. We are happy to have been of service.
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There's no other firm I would use
There is no other firm I would use. Roy Maraga is one of the finest in his profession. Honest and caring. He is sure to help you.
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 11 April, 2024
Thank you for your warm review and your continual trust. We wish you well.
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Top tier employment lawyer
Roy and his stellar team were incredibly professional and helpful from start to finish. Couldn't recommend a better employment lawyer!
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 11 April, 2024
Thank you for your kind words and feedback. I wish you well for the future ahead.
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Exceptional Service - Thank you so much
I know Roy Magara via a Breakfast Club I previously attended where his professionalism was clearly evident.
I November 2023, I was going through issues at work which lead to the detriment of my mental health. This was further compounded with unfair treatment and discrimination by my employer.
I got in touch with Magara Law and was initially put through to Millie, who I must especially thank for being very understanding and empathetic to my situation. I then met with Roy where every thing including my options, were explained to me. Roy and the Team kept me up to date with the progress of my case at all times.
Not only did they help me legally but they were also there for emotional support, which kept me going during this difficult and sensitive time. I will be forever grateful to Roy and Team for this.
The hard work put in by Roy and the Team resulted in settlement, which was a positive and amicable outcome.
I want to take this opportunity to thank Roy and the Team for all their help and support and wish them continued success in the future.
....and YES, I would definitely recommend them.
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 08 April, 2024
That you Mr Q for your having writen your warm review. It is a genuine pleasure to have been a help to you and I wish you nothing but the very best for the future. Your trust is appreciated and I am pleased you got an outcome you were happy with. You deserve the peace of mind and bright future ahead.
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Highly recommended!
I recently had the pleasure of working with Roy Magara, and I cannot recommend Magara Law's services enough.
He handled my employment issue with the utmost professionalism and expertise. Throughout the entire process, he was incredibly knowledgeable and kept me informed of every step. He took the time to clearly explain my options and answer all my questions in a patient and understanding manner.
If you're facing any employment issues, I highly recommend contacting Magara Law.
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 08 April, 2024
Thank you for your kind review. Your trust is appreciated and I wish you well for the future.
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A Great Employment Solicitor
It was a brilliant handling of my case throughout, and I am so glad I found you when I did.
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 07 April, 2024
I appreciate your taking the time to leave your kind words - thank you and I wish you all the very best.
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A wonderful experience
Roy is a superb solicitor and he handled my case with utmost professionalism all the way through. I felt nervous initially, having never needed employment law advice before, but my worries were soon eased once I spoke to Roy. I would thoroughly recommend Magara Law to anyone.
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 07 April, 2024
Thank you for your kind review. It was a pleasure to be of assistance and I wish you all the very best.
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Not for the vulnerable.
I had a disappointing experience with lawyer Roy. It's concerning that he didn't provide me with all my options, especially considering my struggle with mental health at work. Encouraging me to take voluntary redundancy without exploring other avenues (Occupational Health, Employee Assistance) and dismissing my concerns is unprofessional and lacks empathy.
Additionally, insisting on using jargon and requiring me to turn on my camera during meetings was insensitive to my vulnerability. Persisting to pronounce my name wrong despite me correcting him every time displayed an unconscious bias. This experience has left me questioning his integrity and commitment to my well-being. I regret using his services, it's important to find a lawyer who prioritizes your needs and provides comprehensive support, Roy just isn’t one of those lawyers.
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 07 April, 2024
Dear Rabab, I am first and foremost sorry that you felt you had a disappointing experience with me. What you have written is genuinely not the essence of my practice, professionalism or firm, and your experience is not an experience I would want anyone to have anywhere; and most certainly not with Magara Law. I have reached out to you separately to try to understand why you would leave such reviews nearly a year since your matter and to understand your position better, however, I must write the below for those others who will read your review and my response: Mental health as a topic and a factor is very important to me and those in my firm. We take it seriously and seek to treat every single client as a unique individual with individual circumstances. In the context of your matter (which I will not expand on for confidentiality reasons) while the voluntary redunancy was in fact the best option for you, I had explored all other options and advised you that whatever you decide is ultimately down to you. I would never dismiss anyone's concerns, but it is of course my job to give you the best advice possible (which may in some cases be what a client does not want to hear, but needs to hear). Your matter would principally warrant a 30 minute consultation, however I had nearly 4 hours' worth of consultations with you as I genuinely wanted to help you in your difficult cirucmstances. There was also no charge to you for those additional consultations. I also would never insist that anyone turns their camera on irrespective of their voicing of feeling vulnerable (although you never expressed a requirement not to have your camera on because of feeling vulnerable). I would however state that with online consultations (for money laundering and identification regulation purposes), clients do need be able to prove they indeed are who they say they are, and one of the easiest ways to do this is by turning the camera on - even if briefly. For the record, if anyone ever expressed a feeling of vulnerability with having their camera on, there is never an insistence from me. I do not know what unconscious bias you are detailing that I have towards you, although I want to let you know that I do not have any negative or ill-feeling towards you. I sincerely wish you well. You kindly corrected my pronounciation of your name - I was only aware of one pronounciation of your name - at the start of our first consultation, but I did not persist in pronouncing it incorrectly after that. For anyone else who reads my response, I would like you to know that I and the team here care deeply about each individual and their individual need. Anyone can go through a difficult season at any point and we wish to do our best for every single client. Rabab - I am sorry that you regretted using our services, and I hope that I and the firm can do our best to ensure that at the end of a client's difficult season, they can move forward to a brighter tomorrow. My offer to you to get in touch with me separately remains. If you choose not to (and it is indeed your choice), I wish you well and all the genuine best for your future ahead. Roy M
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Highly skilled and compassionate
Roy and his team dealt with my case really well. Roy is very skilled at negotiation, prompt and clear in his communications and navigates tough situations with real compassion as well as skill. Would highly recommend him for any employment matters.
Solicitor named in this review: Roy Magara
Roy Magara from Magara Law Limited responded to this review on 05 April, 2024
Thank you for your kind review Rachael. We wish you every success for your bright future ahead.
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