Dick Madden
This review was submitted by a verified client of Knights Professional Services Limited.
My personal journey with Birkett Long Solicitors
On January 8th 2024 my beautiful wife,Kathryn, of nearly 50 years of marriage died, on that day my life and equally the life's of our son and three daughters, emotionally changed and we were all challenged by grief. As a family, to describe the loss of Kathryn as devastating, would be an understatement. We needed legal guidance, support and compassion which subsequently we attained in spades from Birkett Long Solicitors. Initially, through communicating with a professional and personal friend of our family. Alan Massenhove, who attended Kathryn's funeral, he facilitated our introduction to lawyers, Natalie Smith and Sophie Partridge. Natalie dealt with, efficiently, speedily and with compassion, the amendment of my now personal Will and attaining Powers of Attorney for my son and eldest daughter in respect of my own finances and health. Natalie's actions created a veil of comfort and reassurance to us as a family as we now navigate our ongoing life's together. Then taking on the critical role of 'Tail end Charlie,' was Sophie Partridge who dealt with the selling of our family home of 42years and the purchase of a flat for myself, overlooking Central Park, Chelmsford. The key word that describes Sophie is tenacious but supported by caring, reassuring and listening skills that supported me personally and our children through this darkest period of our life's. As a family we cannot emphasis enough how Sophie has journeyed with us these past several months, on an emotional roller-coaster but always remaining calm, approachable and strong. We must never forget or underplay that our inter-personal skills carry equal weight to our professional qualifications, skills and abilities and this was clearly displayed by Alan, Natalie and Sophie. On behalf of all my family I want to sincerely thank you Alan, Natalie and Sophie for your respective roles in our family life's since January 8th 2024, when Kathryn died. "In our hearts she will always stay loved and remembered every day, may her soul and all the souls of the faithfully departed Rest in Peace." Thank you
Knights Professional Services Limited
We are truly sorry for your loss, and we’re grateful that we could offer you the support and guidance you needed during such a difficult time. It’s heartwarming to know that Alan, Natalie, and Sophie were able to provide both professional and compassionate care throughout this challenging period for you and your family. Your kind words mean a great deal to us. Please accept our deepest condolences, and know that we’re here for you if you need any further assistance.
