anonymous
Elderly
Confusing visit for elderly people in their 80s, and extortionate POA document fees and home vist charges without clarification. Incorrect advice given on visit and extremely rude after call service for direct family member involved with their clients and abrupt end of phone call after request for clarification.
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A representative from Josiah Hincks Solicitors responded to this review
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet the standard we strive to provide. We take all feedback seriously. Ensuring that our clients and those supporting them, fully understand our advice, fees, and processes is something we are committed to, and we regret that this was not your experience. We would very much welcome the opportunity to speak with you directly to understand what happened and to address your concerns properly. Please contact us at 0116 255 1811 and ask to speak with Katie Jones, who will be happy to help. Kind regards, Josiah Hincks.