I am a member of the Childcare and Family team. I have worked almost exclusively in complex care proceedings and non-accidental injury for many years; I joined Wollens in February 2012 and continue to focus my work on the representation of parents. I act for parents and carers within these complex proceedings which involve allegations of physical abuse such as shaken baby syndrome, fractures, bruises, factitious illness, etc. I work with clients all over the country (from Cornwall to Newcastle) and represent people in all courts including the County Court, High Court, Court of Appeal and Supreme Court. I am a member of the Law Society’s specialist Children’s Panel which means I am accredited to represent children (often via a guardian). Most of my work is legally aided (parents within care proceedings are automatically entitled to full legal aid). As a result of the amount of NAI work I undertake, I have considerable experience in the area and have formed excellent working relationships both with barristers also specialising in this line of work and with medical experts who undertake reports for such cases. Subsequently, I have had much success in securing a child’s return to their parents’ care. I run my own blog site about the work I do (non-accidental injury and the law) where you can find more information: www.parentsaccused.co.uk I have been awarded the Solicitor of the Year Award 2023 - Devon & Somerset Law Society and I am a finalist in the LexisNexis Family Law Awards 2023.
At Harbourside, 67 The Terrace, Torquay, South Devon, TQ1 1DP
Licensed for 15 years
Family Law
Can't recommend them enough, thanks Rachel Carter and Ilke
A representative from Wollens responded to this review on 25 March, 2024
Thank you for your feedback - we are pleased that Rachel and Ilke have been able to help. Kind regards Wollens
Was this review helpful? Yes
If it wasn't for Rachel Carter and the firm, I would not have my son home. I cannot thank them enough! So professional and knowledgeable, they knew from the beginning we had done nothing wrong and they soon proved it and got our kids back! I would recommend this firm to anybody who's child had had an ACCIDENT and are getting the finger pointed at them, trust me.
A representative from Wollens responded to this review on 25 February, 2020
Thank you Thomas - we are pleased that Rachel has been able to help you. kind regards Wollens
Was this review helpful? Yes
I am a member of the Childcare and Family team. I have worked almost exclusively in complex care proceedings and non-accidental injury for many years; I joined Wollens in February 2012 and continue to focus my work on the representation of parents. I act for parents and carers within these complex proceedings which involve allegations of physical abuse such as shaken baby syndrome, fractures, bruises, factitious illness, etc. I work with clients all over the country (from Cornwall to Newcastle) and represent people in all courts including the County Court, High Court, Court of Appeal and Supreme Court. I am a member of the Law Society’s specialist Children’s Panel which means I am accredited to represent children (often via a guardian). Most of my work is legally aided (parents within care proceedings are automatically entitled to full legal aid). As a result of the amount of NAI work I undertake, I have considerable experience in the area and have formed excellent working relationships both with barristers also specialising in this line of work and with medical experts who undertake reports for such cases. Subsequently, I have had much success in securing a child’s return to their parents’ care. I run my own blog site about the work I do (non-accidental injury and the law) where you can find more information: www.parentsaccused.co.uk I have been awarded the Solicitor of the Year Award 2023 - Devon & Somerset Law Society and I am a finalist in the LexisNexis Family Law Awards 2023.
Languages Spoken: English
Wollens
At Harbourside
67 The Terrace
Torquay
South Devon
TQ1 1DP
Phone 01803 213 251
WebsiteUnited Kingdom
Currently Registered
02/03/09
08/09/23
SRA-approved manager - Member
Wollen Michelmore
?-present
Absolute hero
Rachel and ilke have saved my family. Their knowledge and experience really shows and they get the right barristers/kc. I can't thank them enough
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 26 March, 2024
Thank you for your review - we are so pleased to hear your feedback regarding the work that Rachel and Ilke helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
Was this review helpful? Yes
Rachel and Team Made it Bearable!!
Rachel and her team were absolute lifesavers during my family court proceedings. From the get-go, they made the complex legal stuff easy to understand and were super proactive.
The proceedings were lengthy, but Rachel's constant support and her team's dedication kept me sane. They treated me like more than just a case – it felt like having friends by my side.
Thanks to Rachel, I've got my kids back, and life is getting back to normal. If you need a friendly face in family court, Rachel and her team!!! They're not just legal experts; they genuinely care about their clients. Grateful doesn't even cover it!
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 12 January, 2024
Thank you Hazel so much for your review - we do appreciate your feedback and are pleased that Rachel and her team have been able to assist you. Kind regards Wollens
Was this review helpful? Yes
The best around
We have unfortunately had the recent experience of family court and being accused of a non accidental injury on our baby girl. With Rachel fighting our corner, she appointed the best barrister and KC around. It's the most difficult experience ever to encounter when someone accuses you of hurting your own child, however it was always reassuring that Rachel was there to answer questions and provide reassurance when there was little to find throughout our 7 month ordeal. We finally got there in the end and back together as a family! Please keep fighting for all us parents that have had to go through this torturous process; your work is invaluable!! Thank you from the bottom of our hearts!!
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 22 September, 2023
Thank you for your feedback regarding the work that Rachel has helped you with. We are so pleased that she has been able to assist. With Kind regards, Wollens
Was this review helpful? Yes
Non accidental injury on 13 month old baby
Rachel Carter and her team where fantastic and very supportive during a very stressful, emotional and challenging time. High level of knowledge regarding the non accidental injury explained clearly and kept up to date every step of the way through a very complicated and confusing process. Over the 13 months the process took on days I was feeling anxious and full of questions Rachel and the team would be quick to respond to emails and phone calls to put my mind at ease. Highly recommend Rachel at Wollens if accused of a non accidental injury.
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 24 August, 2023
Thank you for your comments - we do appreciate your feedback and are pleased that Rachel and her team have been able to assist you. Kind regards Wollens
Was this review helpful? Yes
THANK YOU ISN'T ENOUGH!!!
Not sure what I would have done without Rachel!!! Through her expert knowledge and tenacity she literally saved our family.
I was always impressed with how quick Rachel would respond to my emails (even on a Friday night!) and I would always be left feeling reassured after speaking with her on the phone.
As a family we went through a harrowing process but I was so lucky to have Rachel by my side fighting for us!
Words will never be able to express my gratitude.
Thank you, thank you, thank you!!!
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 28 April, 2023
Thank you so much for your lovely comments - we are so pleased that Rachel has been able to help you. With Kind regards Wollens
Was this review helpful? Yes
I would give a million stars
My son experienced a bleed on the brain, what followed was nigh on two nightmare years of fighting. Without Rachel's professionalism, knowledge and help I do not know how I would have gotten through this. I now have all four of my children back home where they belong and answers to what happened to my darling son. The road is hard, long and terrifying, and sometimes the answer to what happened is a slap in the face, but there is light at the end of the tunnel and Rachel is incredible at getting you through it and getting the answers. Trust the process and trust her, it might not always be easy to hear but her wealth of knowledge and experience is spot on.
Believe in yourself and your innocence, keep fighting and know that you are in the best hands.
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 27 April, 2023
Thank you for your feedback - we are pleased to receive your comments and also that the team have been able to assist you in your matter. We hope to work with you again in the future. Kind regards Wollens
Was this review helpful? Yes
Excellent solicitors
Want to say a massive thank you to Rachel Carter and Amelia Smith (who dealt with my case at the time), if it wasn’t for them I don’t think I would of won my case!! They always explained everything properly and was always easy to contact when needed, if it wasn’t for their help I wouldn’t have got through what we had to go through Thank you from me and my family we are forever grateful!!
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 23 March, 2023
Thank you for your feedback - we are pleased to receive your comments and also that the team have been able to assist you in your matter. We hope to work with you again in the future. Kind regards Wollens
Was this review helpful? Yes
Rachel and her team are wonderful, personable, affable and tenacious
Rachel and her paralegals were always available and willing to help us. Rachel not only comes with vast experience of similar cases so always had great advice, she is on the best terms possible with the most experienced KCs and Barristers in the UK.
Without Rachel, we wouldn't have had the Barristers and KCs who ultimately led us to on the path to full exoneration. Rachel was always available us and there was never a bad time to contact her- even when she was on holiday.
She is extremely empathetic and sincere and I always felt in 'safe hands'. I'm so eternally grateful to her and don't think there was anyone else that could have helped us the way she did.
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 23 December, 2022
Thank you for your comments and feedback - we are pleased that we have been able to assist. Kind Regards Wollens
Was this review helpful? Yes
Absolutely outstanding!!
I would like to thank Rachel and her team for their outstanding and professional work they have done. I was so nervous and anxious obviously being in a position that I had never experienced before, however everytime I spoke to one of the team on the phone they made me feel abit more relaxed about the situation. Thank you from the bottom of my heart for everything you did to help me with my childcare proceedings.
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 05 August, 2022
Thank you for leaving feedback for Rachel, we are pleased that she has been able to assist you and help with your matter. We hope to work with you in the future. Kind regards Wollens
Was this review helpful? Yes
Exceptional service! Cannot recommend highly enough!
Rachel and her team in the family department at Wollens put me at ease from the moment I contacted them, instructing solicitors is never nice or easy but Rachel was professional and friendly from the word go!
Rachel and her Paralegal Amelia explained everything clearly, were very knowledgeable and although their work was strictly remote I never felt as though I was missing out on anything, I was kept well informed at each step during our case and everything was explained fully and my thoughts and feelings taken in to consideration at every point. I really felt they pulled out all the stops!
Our case over-ran by 6 months and ended with a fact finding hearing, we were extremely nervous, but Rachel and her chosen Barrister made us feel calm and in control, making sure we understood everything fully throughout. Thankfully our case ended positively and that in part was due to the outstanding work and knowledge of Rachel and her team.
Thank you so much Rachel & Wollens :)
Solicitor named in this review: Rachel Carter
A representative from Wollens responded to this review on 17 June, 2022
Thank you so much for your review - we do appreciate your feedback and are pleased that Rachel and her team have been able to assist you. Kind regards Wollens
Was this review helpful? Yes