Rachel Carter
Solicitor
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Partner
SRA ID: 486825
Rachel is a Partner and Head of the Family Department. She specialises in representing parents and carers accused of non-accidental injury and other complex care proceedings.
Non-accidental injury refers to allegations of physical abuse in infants and children, including head injuries (such as intracranial bleeding or shaken baby syndrome), fractures, and bruises. She also advises and defends clients accused of poisoning or FII (Fabricated or Induced Illness, formerly known as Munchausen’s by proxy).
Rachel acts for clients nationwide—from Cornwall to Newcastle—and appears in all levels of court, including the County Court, High Court, Court of Appeal and Supreme Court. She holds the Law Society’s specialist Children Panel accreditation.
Most of her work is legally aided, as parents involved in care proceedings are automatically entitled to full legal aid. She frequently handles complex cases where clients transfer their legal aid representation mid-proceedings, bringing significant experience and insight to these situations. With 18 years of exclusive experience in this specialist field, she has built strong working relationships with leading barristers and expert medical witnesses, all of which contribute to securing the best possible outcomes for her clients.
Rachel also runs a dedicated website offering further information about her work and the legal issues surrounding non-accidental injury: www.parentsaccused.co.uk
At Harbourside, 67 The Terrace, Torquay, South Devon, TQ1 1DP
Licensed for 16 years
Practice Areas
Family Law
Fii case
Best thing I did was change soclitors to rachel if I didn't my kids would now been long gone with rachel excellent work and knowledge and support though it all evan weekends i couldnt wish for better was always on end phone her and ilke hatter paul story and alexa rae I won my case with out rachel and her team I could never have done it to proof my incents i would always go back to rachel if again in furture
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 11 June, 2025
Thank you for your lovely feedback - we are pleased Rachel has been able to assist you so well with this. With kind regards, Wollens
Was this review helpful? Yes
Very good solicitors and barristers
I am over the moon with the service that had been provided and I could not have asked for anyone better to back my case
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 04 April, 2025
Thank you for your feedback - we are pleased that Rachel has been able to assist you in your matter. We hope to work with you again in the future if needed. Kind regards Wollens
Was this review helpful? Yes
The best of the best
Rachel has been more than a solicitor, she has been someone who’s allowed me to rant, cry, and laugh to. She has worked tirelessly in the background of my case fighting mine and my child’s corner. I would not be in the position I am in today with her. Words will never be enough to share my gratitude and appreciation for the work that she does. She has always kept in contact with me, she has been very honest, given good advice, and has always had time for me if I have needed to speak to her urgently. Her knowledge and expertise makes her the best of the best in the awful system of being falsely accused of NAI. I strongly recommend anyone in similar situations regardless of where you are in the UK to give Rachel a call
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 28 February, 2025
Thank you for your lovely feedback, we are so pleased that Rachel has been able to assist you and we look forward to helping you in the future if needed. Kind regards Wollens
Was this review helpful? Yes
Family court case
I cannot recommend Rachel and her team enough. They were friendly, honest and great communication, they are all brilliant. They are not local to myself but it did not feel like that, anytime I had any questions Rachel replied no matter what time of day. 5 stars!
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 15 January, 2025
Thank you for your lovely feedback. We appreciate your comments and are so pleased that Rachel has been able to assist you in this matter. Kind regards Wollens
Was this review helpful? Yes
Amazing Rachel
We unfortunately had a traumatic experience of being accused of NAI & I cannot begin to imagine what would have happened if we had not found Rachel. We were fully exonerated thanks to Rachel’s dedication & knowledge.
She was amazing at replying to emails & phone calls & always very caring & reassuring during an anxious time. If I did not understand something, she would explain things clearly & always made it easy to understand.
I don’t know where we would be without Rachel but we are now happily reunited as a family & we can’t thank her enough!
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 10 January, 2025
Thank you for your lovely feedback. We appreciate your comments and are so pleased that Rachel has been able to assist you in this matter. Kind regards Wollens
Was this review helpful? Yes
Godmother
Rachel helped guide me through one of the most traumatic events a parent can go through with respect, urgency and empathy. Not only was her legal advice great, but she reassured me every step of the way. The ability to fight so hard for my case whilst handling many others was incredible, and the response rate immediate - no question was too silly. Rachel managed to provide professional, prompt and detailed advice whilst still remaining human. She was genuinely the light at the end of the tunnel!
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 05 August, 2024
Thank you for your review Georgia - we are so pleased to hear your feedback regarding the work that Rachel has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
Was this review helpful? Yes
Rachel Carter - Amazing
Rachel Carter was my solicitor during a traumatic and unexpected event that arose. She was very supportive, gave the best advice and reassured me the entire journey
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 28 May, 2024
Thank you for your review Damien - we are so pleased to hear your feedback regarding the work that Rachel has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
Was this review helpful? Yes
Absolute hero
Rachel and ilke have saved my family. Their knowledge and experience really shows and they get the right barristers/kc. I can't thank them enough
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 26 March, 2024
Thank you for your review - we are so pleased to hear your feedback regarding the work that Rachel and Ilke helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
Was this review helpful? Yes
Rachel and Team Made it Bearable!!
Rachel and her team were absolute lifesavers during my family court proceedings. From the get-go, they made the complex legal stuff easy to understand and were super proactive.
The proceedings were lengthy, but Rachel's constant support and her team's dedication kept me sane. They treated me like more than just a case – it felt like having friends by my side.
Thanks to Rachel, I've got my kids back, and life is getting back to normal. If you need a friendly face in family court, Rachel and her team!!! They're not just legal experts; they genuinely care about their clients. Grateful doesn't even cover it!
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 12 January, 2024
Thank you Hazel so much for your review - we do appreciate your feedback and are pleased that Rachel and her team have been able to assist you. Kind regards Wollens
Was this review helpful? Yes
The best around
We have unfortunately had the recent experience of family court and being accused of a non accidental injury on our baby girl. With Rachel fighting our corner, she appointed the best barrister and KC around. It's the most difficult experience ever to encounter when someone accuses you of hurting your own child, however it was always reassuring that Rachel was there to answer questions and provide reassurance when there was little to find throughout our 7 month ordeal. We finally got there in the end and back together as a family! Please keep fighting for all us parents that have had to go through this torturous process; your work is invaluable!! Thank you from the bottom of our hearts!!
Lawyer named in this review: Rachel Carter
A representative from Wollens responded to this review on 22 September, 2023
Thank you for your feedback regarding the work that Rachel has helped you with. We are so pleased that she has been able to assist. With Kind regards, Wollens
Was this review helpful? Yes