Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Wills
David & Barbara
Collected on:
Wills
Excellent
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Wollens
01271 342268
We think in full colour, but keep things black & white. Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time. Read more...
Also known as - Wollens
- Address
- EX31 3TL
- 01271 342268
- www.wollens.co.uk
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Wollens
have 2 other locations
Available lawyers at Wollens
How Wollens Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wollens on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wollens. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Wollens and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wollens performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Wollens and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wollens compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Rankings by area of expertise
The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
-
Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
William
Collected on:
Perfect conveyancing
Extremely friendly and welcoming. We had used a firm 10 years previously that Wollens had taken over in the meantime and the staff remembered us and said how happy they would be to act for us again.
They were very efficient and proactive with their communications, and very helpful.
Above all, they were so pleasant to engage with.
A representative from Wollens responded to this review on 09 July, 2025:
Thank you for your lovely feedback - we are so pleased that David has been able to assist you so well with this. With kind regards, Wollens
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Matter Type:
Residential Conveyancing
William
Collected on:
Perfect conveyancing
Extremely friendly and welcoming. We had used a firm 10 years previously that Wollens had taken over in the meantime and the staff remembered us and said how happy they would be to act for us again.
They were very efficient and proactive with their communications, and very helpful.
Above all, they were so pleasant to engage with.
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Debbie
Collected on:
House sale and purchase.
Asia and Dave were very helpful. To me for selling and buying my bungalow.
A representative from Wollens responded to this review on 04 July, 2025:
Thank you for your feedback - we are so pleased that David and Asia have been able to assist you so well with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Jayne Elston
Collected on:
Purchase of my new home
I received the best support and service from David and Asia throughout my purchase of my new property making the whole process much more streamlined .
A representative from Wollens responded to this review on 04 July, 2025:
Thank you for your feedback - we are so pleased that David has been able to assist you so well with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Residential Conveyancing
Mr & Mrs Allen
Collected on:
Conveyancing services
Nadia was great and held the whole thing together. Thanks.
A representative from Wollens responded to this review on 27 June, 2025:
Thank you for your feedback - we are so pleased that Nadia has been able to assist you so well with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Trusts
Vince McDermott
Collected on:
Great customer service from Wollens
A great service from Wollens: Karen Miller has been clear, caring and on time with every aspect of our service from start to finish. I wouldn’t hesitate to recommend Wollens to any friend or colleague.
A representative from Wollens responded to this review on 25 June, 2025:
Thank you for your feedback - we are so pleased that Karen has been able to assist you so well with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
New home purchases and sales
Stuart Jeffery
Collected on:
Amazing service 5*
We were totally dreading all the legal stuff. But honestly, from the moment we first chatted with Chloe and Asia at Wollens Solicitors in Barnstaple, they were just amazing and total lifesavers!
They made the whole process of getting our first place super smooth and quick. What could've been a total nightmare turned into something surprisingly easy. And get this: we had a million questions, big or small, and they never once made us feel silly. They were always happy to answer everything, breaking it down clearly. Their fantastic communication and how on top of everything they were made a massive difference.
Seriously, if you're looking for legal help, especially if you're a first-time buyer, you absolutely HAVE to go with Chloe and Asia at Wollens Solicitors Barnstaple. You won't find a more helpful, professional, or reassuring team out there. They genuinely made buying our home so much less stressful. A huge thank you to both of them!
A representative from Wollens responded to this review on 24 June, 2025:
Thank you for your wonderful feedback - we are so pleased that Chloe and Asia have been able to assist you so well with this. We hope to work with you again in the future, should you need our help. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Ruth Hayes
Collected on:
Excellent service
Nadia helped me to purchase a bungalow in September 24 she was very efficient and her expertise and swift action enabled me to change from one property to another one very quickly.
I would definitely recommend this company to anyone.
A representative from Wollens responded to this review on 06 June, 2025:
Thank you for your wonderful feedback - we are pleased Nadia has been able to assist you with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
James Miller
Collected on:
I would definitely recommend Deborah
Deborah helped me enormously through a difficult divorce
A representative from Wollens responded to this review on 05 June, 2025:
Thank you for your feedback - we are pleased Deborah has been able to assist you with this. With kind regards, Wollens
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Reviews collected from
Ianonymous
Collected on:
Ianonymous
Efficient service, warm welcoming staff.
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Maryjayne
Collected on:
Maryjayne
Very well located, easy parking. Friendly service with a smile.
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Aurimas
Collected on:
Aurimas
I had phone call with them. Very rude staff working in there.
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Matter Type:
Residential Conveyancing
Scott
Collected on:
Scott
Overall I am happy with the service I experienced using Wollens.
Chloe did a great job in responding to my communications in a timely manner and was always very polite and helpful in explaining the process and expectations on my part.
As a first-time buyer, I appreciated the clear and concise communication at all stages.
Some documents contained mistakes such as references to the wrong property or name, but it was nothing that couldn't be fixed easily :)
The only thing I can think of that would improve my experience is to have more proactive status updates from Wollens to me as the client, even if nothing has changed, just a semi-regular communication to say "It's all moving along in the right direction, waiting on ... " can go a long way to putting our minds at ease, especially for first-time buyers
Overall I am happy!
A representative from Wollens responded to this review on 11 July, 2024:
Thank you for your review Scott - we are so pleased to hear your feedback regarding the work that Chloe has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Matter Type:
Residential Conveyancing
Helen
Collected on:
Helen
I cannot praise Wollens Barnstaple branch highly enough for excellent, professional service when selling and purchasing property. I would happily recommend them and intend using them again for further legal matters. Thank you so much Andrew Wood and Chloe Parker for making it all such a smooth and stress free process.
A representative from Wollens responded to this review on 15 February, 2024:
Thank you Helen so much for your review - we do appreciate your feedback and are pleased that Andrew, Chloe and their team have been able to assist you. Kind regards Wollens
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Wollens are accredited by
About this branch
Description
Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel - Airlines going out of business
- Travel - Falsely advertised accommodation
- Travel - Holiday Sickness
- Travel - Travel agents going out of business
- Travel - Trip cancellation
- Travel - Unsanitary hotel conditions
- Travel - Volcanic ash disruption
- Travel rights
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Military
- Part Time Workers
- Pay Issue
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
-
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Notary
- Notary
-
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
-
Professional Negligence
- Accountants
- Architects
- Barristers
- Engineers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional Negligence law
- Professional trustees
- Surveyors
- Tax consultants
- Valuers
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
-
Banking
- Banking
-
Charities
- Charities
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Litigation for Holiday and Residential Parks
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Start-ups
- Statutory Demands
- Unfair Loan Charges
-
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
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Dispute Resolution
- Mediation
-
Energy & Transport
- Energy
-
IT & Intellectual Property
- Copyright
- Dealing with intellectual property infringements
- Intellectual Property Litigation and Dispute Resolution
-
Regulations
- Alcohol Licensing
- Environment
- Health and Safety
- Licensing