
Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Wills
David & Barbara
Collected on:
Wills
Excellent
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01271 342268
We think in full colour, but keep things black & white. Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time. Read more...
Also known as - Wollens
Wollens
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wollens on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wollens. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wollens and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wollens performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wollens and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wollens compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Wills
David & Barbara
Collected on:
Excellent
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William
Collected on:
Extremely friendly and welcoming. We had used a firm 10 years previously that Wollens had taken over in the meantime and the staff remembered us and said how happy they would be to act for us again.
They were very efficient and proactive with their communications, and very helpful.
Above all, they were so pleasant to engage with.
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Matter Type:
Residential Conveyancing
William
Collected on:
Extremely friendly and welcoming. We had used a firm 10 years previously that Wollens had taken over in the meantime and the staff remembered us and said how happy they would be to act for us again.
They were very efficient and proactive with their communications, and very helpful.
Above all, they were so pleasant to engage with.
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Debbie
Collected on:
Asia and Dave were very helpful. To me for selling and buying my bungalow.
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Verified review
This review has been left by a verified client who used Wollens.
Jayne Elston
Collected on:
I received the best support and service from David and Asia throughout my purchase of my new property making the whole process much more streamlined .
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Residential Conveyancing
Mr & Mrs Allen
Collected on:
Nadia was great and held the whole thing together. Thanks.
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Trusts
Vince McDermott
Collected on:
A great service from Wollens: Karen Miller has been clear, caring and on time with every aspect of our service from start to finish. I wouldn’t hesitate to recommend Wollens to any friend or colleague.
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
New home purchases and sales
Stuart Jeffery
Collected on:
We were totally dreading all the legal stuff. But honestly, from the moment we first chatted with Chloe and Asia at Wollens Solicitors in Barnstaple, they were just amazing and total lifesavers!
They made the whole process of getting our first place super smooth and quick. What could've been a total nightmare turned into something surprisingly easy. And get this: we had a million questions, big or small, and they never once made us feel silly. They were always happy to answer everything, breaking it down clearly. Their fantastic communication and how on top of everything they were made a massive difference.
Seriously, if you're looking for legal help, especially if you're a first-time buyer, you absolutely HAVE to go with Chloe and Asia at Wollens Solicitors Barnstaple. You won't find a more helpful, professional, or reassuring team out there. They genuinely made buying our home so much less stressful. A huge thank you to both of them!
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Verified review
This review has been left by a verified client who used Wollens.
Ruth Hayes
Collected on:
Nadia helped me to purchase a bungalow in September 24 she was very efficient and her expertise and swift action enabled me to change from one property to another one very quickly.
I would definitely recommend this company to anyone.
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Verified review
This review has been left by a verified client who used Wollens.
James Miller
Collected on:
Deborah helped me enormously through a difficult divorce
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Ianonymous
Collected on:
Efficient service, warm welcoming staff.
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Maryjayne
Collected on:
Very well located, easy parking. Friendly service with a smile.
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Aurimas
Collected on:
I had phone call with them. Very rude staff working in there.
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Matter Type:
Residential Conveyancing
Scott
Collected on:
Overall I am happy with the service I experienced using Wollens.
Chloe did a great job in responding to my communications in a timely manner and was always very polite and helpful in explaining the process and expectations on my part.
As a first-time buyer, I appreciated the clear and concise communication at all stages.
Some documents contained mistakes such as references to the wrong property or name, but it was nothing that couldn't be fixed easily :)
The only thing I can think of that would improve my experience is to have more proactive status updates from Wollens to me as the client, even if nothing has changed, just a semi-regular communication to say "It's all moving along in the right direction, waiting on ... " can go a long way to putting our minds at ease, especially for first-time buyers
Overall I am happy!
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Matter Type:
Residential Conveyancing
Helen
Collected on:
I cannot praise Wollens Barnstaple branch highly enough for excellent, professional service when selling and purchasing property. I would happily recommend them and intend using them again for further legal matters. Thank you so much Andrew Wood and Chloe Parker for making it all such a smooth and stress free process.
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Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.