WE THINK IN FULL COLOUR, BUT KEEP THINGS BLACK & WHITE We’re the A-Z, the ABC and 1, 2, 3 of legal advice. From our origins in the 19th century advising Devon landowners, farmers and sea traders, we’ve grown into one of the largest solicitors in the South West, with exceptional specialists across private client matters as well as company and commercial law. North, South, East or West. Wherever you are, we’ve got you covered. We’re unusual for a South West law firm, because we’re based right across Devon, which means you’re never far from one of our five locations in Barnstaple, Dartmouth, Exeter, Newton Abbot and Torquay.
The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Our complicated Will was made simple with Charlotte. Very knowledgeable and speedy service, would definitely recommend.
A representative from Wollens responded to this review on 14 August, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Having moved multiple times in recent years, the most recent becoming a nightmare due to unnecessary obstructions, so it was a relief and a pleasure to find someone who was as good as her word in picking up our purchase and moving this through to completion. Simply said, but the manner delivered was transparent - actual and effective communication throughout, accessibility with follow without protraction or avoidance. This was someone that was onside and working in harmony with the client to deliver the objective quickly and effectively. The Paralegal in question was Daisy Otton - someone that should be seen as a local benchmark for others to attain.
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We used the services of the company, specifically Charlotte, for the past 14 months after two deaths in the family. She was sympathetic and compassionate to our needs, explains what you don’t understand, and removes the legal jargon making it easier for vulnerable people to understand. You forget you're at a solicitors firm and it’s more like speaking to person who understands, who is able to progress your situation for you, in a caring, comfortable environment.
Thank you again!
A representative from Wollens responded to this review on 14 May, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Thank you to the team for all their help. Highly recommended
A representative from Wollens responded to this review on 14 May, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Great communication. Very fast, efficient and knowledgeable of our requirements in obtaining signed Power of Attorney for our Spanish lawyers. Would not hesitate to reccomend as we would be happy to use Emma and Wollen Michelmore LLP for future requirements if needed.
Chris and Clare Acton
A representative from Wollens responded to this review on 14 May, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Amazing service from Emma Mitcham very helpful & freinedly and Extremely efficient. Emma went above and beyond for me and I can’t recommed her enough.
A representative from Wollens responded to this review on 21 March, 2019
Thanks for your review Katie, we really appreciate it. I'll pass it on to Emma, she will be delighted. Let us know if we can help you in the future. Kind regards Clive Meredith Practice Director
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Service was good, advice given where needed. very professional.
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Competitive price. Good communication. Thank you
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I have used numerous departments at Wollens for personal and business needs. they are always professional & knowledgeable but still maintain a level of personal care.
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I found Hilary to be most efficient, approachable & professional in all matters.. friendly and took the time to explain when I didn't understand. Hilarys direct dial number was always answered promptly. Keep up the excellent work.
A representative from Wollens responded to this review on 21 August, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Please accept my gratitude for your support and the support the family-law team over the past few years. It has been a long road. I have very much appreciated the sage and calming advice you have all provided throughout the course of a contentious probate case. You are all a credit to your organisation and profession generally.
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It's a shame they didn't appear appear to put as much effort into protecting our interests, as they have since for trying to refute our claim for alleged professional negligence. They didn't even get my name correct on some paperwork. Diabolical, cavalier, self-preserving attitude. I would definitely NOT recommend them.
Was this review helpful? Yes
Wollens responded to this review on 14 August, 2019
We are very sorry to hear your response and would be happy to discuss this further with you should you wish. kind regards Wollens
Having moved multiple times in recent years, suffering the frustrations of Estate Agents and Conveyancing Solicitors, it was a pleasant surprise to find one that was not only as good to her word, but operated completely transparently - communication was full and meaningful without the need to chase, fully accessible and for once we felt as if there was someone working for you rather than against. The company was Wollens in Exeter and the Paralegal in question was Daisy Otton - highly recommended.
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Wollens responded to this review on 11 July, 2019
Thanks for your review Chris - so pleased to hear your views on Daisy. We look forward to working with you again. Kind regards Michelle Pugh Wollens
I cannot speak highly enough of the Team at Wollens. We dealt specifically with Mark Iddles and Jodie Everard, both whom are so friendly, polite, professional and approachable - all of which made the whole drawn out process of house sale and purchase a lot easier to deal with. They had some awkward moments in the process to deal with on our behalf and managed the whole thing brilliantly. Add to that the very competitive price as well for such transactions. If you are looking for honest and reliable then please be assured that this company will do what they say and when they say.
Mark & Jodie - THANK YOU.
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Wollens responded to this review on 12 July, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Jodie Everard was exceptional in her dealings with my house purchase and sale. I would highly recommend her and Wollens.
Was this review helpful? Yes
Neither too big, nor too small – we’re perfectly formed. With nearly 200 bright people, we think we’re a genuine alternative to much larger firms and with significantly more to offer than smaller, high street solicitors. Yet we never lose sight of what’s most important: to provide the best possible guidance in a no-nonsense, approachable and accessible way. Because no two clients are the same, we don’t paint by numbers. What is the secret formula for being a great lawyer? To actually listen to your client and take the time we need to get to the nub of the matter. It’s why getting to really know you is at the heart of our service philosophy. Because if we don’t try to understand you, how can we possibly give you the best, tailored advice? A diverse family united by a common goal. We’re from all walks of life, but we’re kindred spirits when it comes to our aim of being the complete opposite of a stereotypical lawyer. We always try to give you less waffle, more clarity and no grey areas in between. What’s more we’ll treat you as an equal – our relationship should be open and honest, built on trust and dialogue. Playing our part in our colourful community. When we’re not advising about law, we’re often helping or supporting local charities, good causes or community projects and events. By getting widely involved with the colourful melting pot that is our community and, hopefully, enriching the lives of others, the reward is that we’ll be enriched too. Helping our clients, gaining recognition from our peers. Doing the best for our clients will always be our driving force, but we’re also pretty proud of our haul of industry awards over the years – such as winning the top prize for Excellence in Private Client Practice at the Law Society’s Excellence Awards and Law Firm of the Year at the Devon and Somerset Law Society Legal Awards.
