WE THINK IN FULL COLOUR, BUT KEEP THINGS BLACK & WHITE We’re the A-Z, the ABC and 1, 2, 3 of legal advice. From our origins in the 19th century advising Devon landowners, farmers and sea traders, we’ve grown into one of the largest solicitors in the South West, with exceptional specialists across private client matters as well as company and commercial law. North, South, East or West. Wherever you are, we’ve got you covered. We’re unusual for a South West law firm, because we’re based right across Devon, which means you’re never far from one of our five locations in Barnstaple, Dartmouth, Exeter, Newton Abbot and Torquay.
The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
The whole experience was good. Understood the brief quickly and discussed the options available to me. This meant I could take quick and realistic decisions in a very pragmatic way.
Was this review helpful? Yes
I cant speak highly enough of Charlotte at Wollens. She solved a difficult problem for me and I shall always be grateful. The atmosphere in the office is very relaxing and their coffee is the best in Exeter.
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From start to finish Jodie has kept us informed throughout the process, totally reliable - will be busy using Wollens in the future.
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Being a first time buyer I was new to the process. Daisy and Megan guided me through the process and were always quick and courteous to respond to my many questions.
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From initial contact through to completion we were kept fully informed and given excellent guidance.
A representative from Wollens responded to this review on 31 October, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Charlotte was very friendly and professional.
A representative from Wollens responded to this review on 29 October, 2019
Dear Eva Many thanks for your review - we hope to be able to help you again in the future kind regards Wollens
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Since the start we felt very comfortable that the matters were taken care of. The solicitor was very transparent with us and helped to make all legalities clear to us.
Good clear information delivered in a timely fashion.
A representative from Wollens responded to this review on 21 October, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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We used Wollens for a house purchase and sale. Communication was excellent from the start. Our solicitor was easy to get hold of and quick to respond to questions. An excellent service all round.
A representative from Wollens responded to this review on 21 October, 2019
Dear Richard - many thanks for your positive comments - we hope to be able to help you in the future kind regards Michelle Pugh Wollens
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Our complicated Will was made simple with Charlotte. Very knowledgeable and speedy service, would definitely recommend.
A representative from Wollens responded to this review on 14 August, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Having moved multiple times in recent years, the most recent becoming a nightmare due to unnecessary obstructions, so it was a relief and a pleasure to find someone who was as good as her word in picking up our purchase and moving this through to completion. Simply said, but the manner delivered was transparent - actual and effective communication throughout, accessibility with follow without protraction or avoidance. This was someone that was onside and working in harmony with the client to deliver the objective quickly and effectively. The Paralegal in question was Daisy Otton - someone that should be seen as a local benchmark for others to attain.
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Went through the process of buying our first house with Wollens as our solicitor. Grade II listed house. Our solicitor Jodie was very approachable and friendly. Very quick to get back via phone or email with our questions.
Good clear explanations in writing (and over the phone where necessary) of all searches/enquiries and returned very quickly after becoming available.
Great value for money with no added fees.
Recommended to us by a senior property advising consultant from JLL (Jones Lang Lasalle).
All round friendly, reliable and timely service at a competitive price.
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Please accept my gratitude for your support and the support the family-law team over the past few years. It has been a long road. I have very much appreciated the sage and calming advice you have all provided throughout the course of a contentious probate case. You are all a credit to your organisation and profession generally.
Was this review helpful? Yes
Wollens responded to this review on 30 August, 2019
Thank you Martyn for your review - we hope to be able to help you again in the future Kind regards Wollens
It's a shame they didn't appear appear to put as much effort into protecting our interests, as they have since for trying to refute our claim for alleged professional negligence. They didn't even get my name correct on some paperwork. Diabolical, cavalier, self-preserving attitude. I would definitely NOT recommend them.
Was this review helpful? Yes
Wollens responded to this review on 14 August, 2019
We are very sorry to hear your response and would be happy to discuss this further with you should you wish. kind regards Wollens
Having moved multiple times in recent years, suffering the frustrations of Estate Agents and Conveyancing Solicitors, it was a pleasant surprise to find one that was not only as good to her word, but operated completely transparently - communication was full and meaningful without the need to chase, fully accessible and for once we felt as if there was someone working for you rather than against. The company was Wollens in Exeter and the Paralegal in question was Daisy Otton - highly recommended.
Was this review helpful? Yes
Wollens responded to this review on 11 July, 2019
Thanks for your review Chris - so pleased to hear your views on Daisy. We look forward to working with you again. Kind regards Michelle Pugh Wollens
I cannot speak highly enough of the Team at Wollens. We dealt specifically with Mark Iddles and Jodie Everard, both whom are so friendly, polite, professional and approachable - all of which made the whole drawn out process of house sale and purchase a lot easier to deal with. They had some awkward moments in the process to deal with on our behalf and managed the whole thing brilliantly. Add to that the very competitive price as well for such transactions. If you are looking for honest and reliable then please be assured that this company will do what they say and when they say.
Mark & Jodie - THANK YOU.
Was this review helpful? Yes
Wollens responded to this review on 12 July, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Neither too big, nor too small – we’re perfectly formed. With nearly 200 bright people, we think we’re a genuine alternative to much larger firms and with significantly more to offer than smaller, high street solicitors. Yet we never lose sight of what’s most important: to provide the best possible guidance in a no-nonsense, approachable and accessible way. Because no two clients are the same, we don’t paint by numbers. What is the secret formula for being a great lawyer? To actually listen to your client and take the time we need to get to the nub of the matter. It’s why getting to really know you is at the heart of our service philosophy. Because if we don’t try to understand you, how can we possibly give you the best, tailored advice? A diverse family united by a common goal. We’re from all walks of life, but we’re kindred spirits when it comes to our aim of being the complete opposite of a stereotypical lawyer. We always try to give you less waffle, more clarity and no grey areas in between. What’s more we’ll treat you as an equal – our relationship should be open and honest, built on trust and dialogue. Playing our part in our colourful community. When we’re not advising about law, we’re often helping or supporting local charities, good causes or community projects and events. By getting widely involved with the colourful melting pot that is our community and, hopefully, enriching the lives of others, the reward is that we’ll be enriched too. Helping our clients, gaining recognition from our peers. Doing the best for our clients will always be our driving force, but we’re also pretty proud of our haul of industry awards over the years – such as winning the top prize for Excellence in Private Client Practice at the Law Society’s Excellence Awards and Law Firm of the Year at the Devon and Somerset Law Society Legal Awards.
