Verified review
This review has been left by a verified client who used Wollens.
Anonymous
Collected on:
Cate
I am so happy with the support cate has giving me and support me tho all of this and I will recall to any one
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Wollens
01803 213 251
WE THINK IN FULL COLOUR, BUT KEEP THINGS BLACK & WHITE Wollens are one of the largest independent law firms in the region, employing over 140 people with exceptional specialists across private client matters as well as company and commercial law. We have offices in South Devon, Exeter and North Devon – coast to coast across the county. The business has grown rapidly in recent years with mergers and a substantial firm wide re-brand. Our purpose-built South Devon office is based in the heart of Torquay close to the Harbourside. Our solicitors are respected and able to specialise in their own particular field. That is why our mantra is Full Spectrum Law – we are able to offer a comprehensive and full array of services to our clients, putting them at the forefront of all that we do. Read more...
Also known as - Wollens
- Address
- TQ1 1DP
- 01803 213 251
- www.wollens.co.uk
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Wollens
have 2 other locations
Available lawyers at Wollens
How Wollens Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wollens on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wollens. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Wollens and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wollens performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Wollens and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wollens compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Wills
Anonymous
Collected on:
Wills
Our solicitor was very helpful and dealt with all our queries promptly and efficiently. We really appreciated all the help and advice she gave and kept us fully informed about charges incurred.
A representative from Wollens responded to this review on 24 July, 2024:
Thank you for your review - we are so pleased to hear your feedback regarding the work that Lisa has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Acted with Integrity
My overall experience with David Brooking was easy, he took me through the process of selling my house with ease. I would use his service again if needed.
A representative from Wollens responded to this review on 23 July, 2024:
Thank you for your review - we are so pleased to hear your feedback regarding the work that David has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Trusts
Luisa Nicholson
Collected on:
Fantastic service provided, as ever
Thank you to the trusts team and your other colleagues for guiding me through the complexities of dealing with this Will trust.
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Verified review
This review has been left by a verified client who used Wollens.
Alison Couch
Collected on:
Swift and professional service
Ellie was approachable and professional. Her explanations were clear and resulting advice very useful. I am grateful for Ellie's swift action and would not hesitate to engage her services in the future.
A representative from Wollens responded to this review on 15 July, 2024:
Thank you for your review Alison - we are so pleased to hear your feedback regarding the work that Ellie has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Residential Conveyancing
Simnett
Collected on:
House Purchase/Sale, Will and POAs
Pleasure to deal with, friendly and approachable.
A representative from Wollens responded to this review on 11 July, 2024:
Thank you for your review - we are so pleased to hear your feedback regarding the work that Mark and Jessica have helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Lasting power of attorney
Lesley
Collected on:
LPA Creation
Wollens provided excellent service when we needed to create the LPAs for our Learning Disabled Daughter. They were very professional and knowledgeable how to make it comfortable and easy for our Daughter to understand all that was involved in creating these LPAs.
A representative from Wollens responded to this review on 11 July, 2024:
Thank you for your review Lesley - we are so pleased to hear your feedback regarding the work that Ed has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Medical Negligence
Amanda Wolstenholme
Collected on:
First class service from a First Class solicitor
Liz has been phenomenal from day one in dealing with a very complex and long ranging case. Liz has a very strong capability of being able to look at matters and understand the situation and facts in issue extremely quickly. Liz Larner’s work and management of cases is truly second to none. Liz deals with matters as soon as they arrive, in a robust and sensible manner, whilst handling her clients with sensitivity and understanding. I can say with absolute confidence that I know Liz Larner has always had my interests at the forefront of her mind when dealing with my case. I feel absolutely safe with Liz dealing with my matter.
I cannot recommend Liz Larner highly enough.
A representative from Wollens responded to this review on 11 July, 2024:
Thank you for your review Amanda - we are so pleased to hear your feedback regarding the work that Liz has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Personal Injury Law
Chris Woodhouse
Collected on:
Expert Help When it's Needed the Most
We can, and do, recommend Wollens to anyone looking for legal help, advice or action.
A representative from Wollens responded to this review on 11 July, 2024:
Thank you for your review Chris - we are so pleased to hear your feedback regarding the work that Hannah has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
No Win No Fee
Anonymous
Collected on:
Hannah Goodman
Hannah is extremely friendly and a pleasure to deal with she is always available when needed and always offers advice, she has kept me in the loop all the way through my case.
I would definitely recommend
A representative from Wollens responded to this review on 11 July, 2024:
Thank you for your review - we are so pleased to hear your feedback regarding the work that Hannah has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Reviews collected from
Matter Type:
Residential Conveyancing
Emma
Collected on:
Emma
Excellent service and communication from Steve and the conveyancing team. Personable, efficient and prompt. Highly recommend and would use Wollens again in the future.
A representative from Wollens responded to this review on 28 June, 2024:
Thank you for your feedback Emma, we are pleased that Steve and the team have been able to look after you. Kind regards Wollens
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Matter Type:
Family law
craig
Collected on:
craig
Can't recommend them enough, thanks Rachel Carter and Ilke
A representative from Wollens responded to this review on 25 March, 2024:
Thank you for your feedback - we are pleased that Rachel and Ilke have been able to help. Kind regards Wollens
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Imran
Collected on:
Imran
Secretaries think they legally qualified and make decisions before it gets to legal stage, very rude and unprofessional - avoid at all costs do not entertain even for free…
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Kate
Collected on:
Kate
Smart and friendly firm.
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Gary
Collected on:
Gary
Very helpful and polite.
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Wollens are accredited by
About this branch
Description
Neither too big, nor too small – we’re perfectly formed. With nearly over 140 bright people, we think we’re a genuine alternative to much larger firms and with significantly more to offer than smaller, high street solicitors. Yet we never lose sight of what’s most important: to provide the best possible guidance in a no-nonsense, approachable and accessible way. Because no two clients are the same, we don’t paint by numbers. What is the secret formula for being a great lawyer? To actually listen to your client and take the time we need to get to the nub of the matter. It’s why getting to really know you is at the heart of our service philosophy. Because if we don’t try to understand you, how can we possibly give you the best, tailored advice? A diverse family united by a common goal. We’re from all walks of life, but we’re kindred spirits when it comes to our aim of being the complete opposite of a stereotypical lawyer. We always try to give you less waffle, more clarity and no grey areas in between. What’s more we’ll treat you as an equal – our relationship should be open and honest, built on trust and dialogue. Playing our part in our colourful community. When we’re not advising about law, we’re often helping or supporting local charities, good causes or community projects and events. By getting widely involved with the colourful melting pot that is our community and, hopefully, enriching the lives of others, the reward is that we’ll be enriched too. Helping our clients, gaining recognition from our peers. Doing the best for our clients will always be our driving force, but we’re also pretty proud of our haul of industry awards over the years – such as winning the top prize for Excellence in Private Client Practice at the Law Society’s Excellence Awards and Law Firm of the Year at the Devon and Somerset Law Society Legal Awards.
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Military
- Part Time Workers
- Pay Issue
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Notary
- Notary
-
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
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Professional Negligence
- Accountants
- Architects
- Barristers
- Engineers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional Negligence law
- Professional trustees
- Surveyors
- Tax consultants
- Valuers
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
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Charities
- Charities
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
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Dispute Resolution
- Mediation