Regulated by: The Solicitors Regulation Authority
Licensed for 6 years
Accepting new clients via ReviewSolicitors
Regulated by: The Solicitors Regulation Authority
Licensed for 6 years
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Senior Conveyancer
Until Present
| Monday | 08:30–17:30 | |
| Tuesday | 08:30–17:30 | (Open) |
| Wednesday | 08:30–17:30 | |
| Thursday | 08:30–17:30 | |
| Friday | 08:30–17:30 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ
This review was submitted by a verified client of BTMK Solicitors Limited.
We were always able to contact and/or meet with our solicitor or a member of his team. They were friendly, whilst remaining professional, helpful and explained things well.
We instructed BTMK as conveyancers for our first house purchase. As it was a new build, we were under a tight 6-week deadline to exchange and complete. BTMK worked efficiently to try to meet this deadline, although unfortunately due to lender response times taking a long time, this deadline was missed. We also ended up with the plot being remarketed despite being close to exchange / completion. This was no fault of BTMK and their communication with us as buyers throughout was fantastic. Zia Haque was my main point of contact (Kevin Bourley's team), and his communication, and patience in dealing with my many questions, as well as staying late to progress our file, was very much appreciated. We were understandably stressed out by the process, but Zia & Kevin's calm, communicative approach to the matter, and their expedience in dealing with issues that arose really did make a difference. We had several points that our lender needed clarifying, which took a long time despite chasing, but as soon as these came back (and we required a bespoke indemnity policy), Zia and Kevin quickly acted to obtain the necessary policy to satisfy the lender (and at a good price too). Every item from the lender was actioned swiftly in order to meet the deadline we were facing. Fortunately, we managed to exchange and complete before our final deadline to complete, and we have been left with full confidence in our purchase. It does feel that no stone has been left unturned in the purchase. I would say that one area of improvement for BTMK, particularly for purchasers of new builds, is that the lead time between instructing and the file actually being opened is too long. We waited about 10 working days (2 weeks) before any work started, so this could be looked into as an area for improvement. Once the work started, however, we have no complaints in how they dealt with us, our Seller, or our lender. Both our lenders' and our interests were fully protected in this transaction. Zia and Kevin were both fantastic, and also Kavita Ryatt in the Rayleigh office who handled our Declaration of Trust (and will be handling our Wills).
Thank you so much for the detailed review, Finlay! New-build deadlines are notoriously tight, and Zia, Kevin, and Kavita will be thrilled to hear their calm, thorough approach gave you total confidence in your first home.
Sale was completed quickly without complications. Thank you Kevin Bourley & team.
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Thank you for your feedback, Teresa. We are pleased to hear that your house sale was completed efficiently and without any issues. We appreciate your recognition of Kevin and the team, and thank you for choosing our firm.
This review was submitted by a verified client of BTMK Solicitors Limited.
BTMK Solicitors were outstanding throughout my first-time house purchase. Kevin and his team provided excellent support, guidance and communication at every stage, making what could have been a stressful process feel smooth and straightforward. Their professionalism, expertise and friendly approach were greatly appreciated, and I would highly recommend them.
What wonderful feedback, Rebecca, thank you! It is brilliant to hear that working with Kevin and the team made your first house purchase feel so straightforward from start to finish. Kevin and the entire team at BTMK Solicitors are truly grateful for your high recommendation, and we are always here if you ever need legal support in the future!
This review was submitted by a verified client of BTMK Solicitors Limited.
Kevin and his team provided wonderful service and advice whilst my sister and I were selling my late mother's property. Despite 4 failed buyers, they remained on everything through till our 5th buyer and completion. I couldn't have asked for anything more. Easy to deal with despite me be 2 hours away and shared selling with my sister. Very reasonable pricing even with so many false starts. Would definitely recommend them and even considering using them when I sell, as were so much more efficient than the ones I have used locally in Lingfield for other conveyancing, and with great communications.
Thank you for sharing your experience, Lisa! Property transactions with multiple false starts take real persistence, and Kevin and the team are thrilled they could keep things moving smoothly for you and your sister throughout the entire process. Thank you for your trust, high recommendation, and kind words.
BTMK dealt with our sale and purchase of our new property. Radka and Kevin did everything to make it as smooth as possible. We are now in our new, forever home and will definitely be recommending BTMK to friends and family.
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That’s a really kind review, our teams are working under exceptionally difficult circumstances at the moment, so we are doubly pleased that you were happy with our service. We wish you the best of luck in your new home. We will let Kevin & Yolanda know.
It’s the Second time we have used BTMK and can’t thank them enough for all the support and sound Legal Advice. Our Chain was very complicated this time round, but Kevin Danielle and the rest of the team were super responsive even during lockdown and we exchanged today. BTMK explain all legal terms so well and have your best interests at the forefront of everything they do - You get what you pay for don’t consider anyone else when trying to buy / sell a home.
Dear Matt, thank you again for this review. I’ll pass on your comments, we’re very grateful.
Kevin Bourley's team completed our purchase of our first home as first time buyers, kept me and my partner in the loop with all communications, they worked tirelessly towards the end of our process when we needed to complete quickly, excellent service - very happy with our new home! - Steph & Mike
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Thank you for your very kind review. We will pass on your comments, but we do appreciate your feedback.
Great service from both Kevin and Chris. Always polite and professional despite my.numerous questions and phone calls. Highly recommended
Thanks so much for your positive review. Hope we can help you again in the future.
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