Stephen
Good service
Yolanda and her team dealt with the conveyancing of our property efficiently and in a friendly manner. She helped the sale go through smoothly and in good time.
Legal experts tagged in
this review
BTMK Solicitors
BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ
Accepting new clients
BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 621850
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BTMK Solicitors Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
BTMK Solicitors are accredited by
Trading names:
•
Btmk Solicitors Ltd T/A Btmk Goodson
•
Btmk Solicitors Ltd T/A Btmk Todmans
•
Btmk Solicitors Ltd T/A Marcus Baum
Description
Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.
Rankings by area of expertise
The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
BTMK Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
10%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
10% above
national average
Success
Rate
Rate
Satisfied with outcome
13%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
13% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.8/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Accreditations
BTMK Solicitors are accredited by
Trading names:
•
Btmk Solicitors Ltd T/A Btmk Goodson
•
Btmk Solicitors Ltd T/A Btmk Todmans
•
Btmk Solicitors Ltd T/A Marcus Baum
Description
Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.
Rankings by area of expertise
The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 13
Commercial Property
1 / 13
Family Law
1 / 2
Wills, Trusts & Probate
2 / 4
Personal Injury
1 / 2
Dispute Resolution
1 / 2
Employment
1 / 10
Land Law
1 / 3
Child Law
1 / 1
Company & Commercial
1 / 3
Clinical Negligence
1 / 4
Contract Law
1 / 1
Litigation
1 / 1
Professional Negligence
1 / 1
Intellectual Property Law
1 / 1
LGBT Law
1 / 1
Company Law
1 / 1
IT & Intellectual Property
1 / 2
Motoring Law
1 / 1
Construction
1 / 2
Consumer
1 / 9
Domestic Violence Law
1 / 4
Government Investigations
1 / 1
Inheritance Law
1 / 1
Welfare & Benefits
1 / 5
Bribery and Corruption Law
1 / 1
Charities
1 / 1
Copyright Law
1 / 1
Court of Protection and Deputyship
1 / 1
Debt and Tax Law
1 / 1
Discrimination Law
1 / 1
Information Law
1 / 1
International Arbitration Law
1 / 1
Money & Tax
1 / 2
National Insurance Law
1 / 1
Local
1 / 7
Housing & Property
188 / 4,769
Commercial Property
203 / 3,667
Family Law
254 / 4,221
Wills, Trusts & Probate
452 / 3,760
Personal Injury
143 / 2,653
Dispute Resolution
197 / 1,801
Employment
286 / 3,621
Land Law
200 / 1,321
Child Law
255 / 1,638
Company & Commercial
237 / 4,185
Clinical Negligence
143 / 1,246
Contract Law
184 / 1,427
Litigation
142 / 878
Professional Negligence
137 / 1,297
Intellectual Property Law
87 / 623
LGBT Law
42 / 234
Company Law
139 / 969
IT & Intellectual Property
82 / 1,113
Motoring Law
31 / 129
Construction
84 / 856
Consumer
246 / 4,416
Domestic Violence Law
155 / 897
Government Investigations
53 / 417
Inheritance Law
137 / 676
Welfare & Benefits
94 / 1,049
Bribery and Corruption Law
54 / 411
Charities
155 / 770
Copyright Law
61 / 522
Court of Protection and Deputyship
129 / 575
Debt and Tax Law
120 / 785
Discrimination Law
77 / 496
Information Law
33 / 338
International Arbitration Law
7 / 129
Money & Tax
174 / 1,951
National Insurance Law
78 / 423
National
314 / 11,165
Meet the team of BTMK Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Yolanda Hollis
Licensed Conveyancer
5.0
|
83 Reviews
Keighly Strutt
Licensed Conveyancer
5.0
|
41 Reviews
Gill Neil
Licensed Conveyancer - Head of Team
4.9
|
38 Reviews
Matthew Clark
Director, Head of department
5.0
|
37 Reviews
Kevin Bourley
Senior Conveyancer
4.9
|
34 Reviews
Jane Webb
Legal Executive
5.0
|
18 Reviews
Adam Fleming
Director
4.9
|
11 Reviews
Connor Green
Apprentice Graduate Solicitor
4.8
|
4 Reviews
Umut Tarhan
Solicitor
5.0
|
3 Reviews
Paula Dallison
Estate Practitioner, Senior trust
5.0
|
3 Reviews
Philip Freeman
Solicitor
5.0
|
3 Reviews
Leigh Scott
Solicitor
5.0
|
2 Reviews
Ian Powell
Director, Head of department
5.0
|
2 Reviews
Lee Emptage
Director/Head of Commercial
5.0
|
2 Reviews
Simran Rakkar
Solicitor
5.0
|
1 Reviews
Susan Foxen
Case Worker
0.0
|
0 Reviews
Sarah Law
Associate Solicitor
0.0
|
0 Reviews
Contact & Locations - BTMK Solicitors
Opening hours
| Monday | 08:30–17:30 |
| Tuesday | 08:30–17:30 |
| Wednesday | 08:30–17:30 |
| Thursday | 08:30–17:30 |
| Friday | 08:30–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ
Reviews
0.0
/5
0 Reviews
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What clients say about BTMK Solicitors
Clients praise the firm for conveyancing, property purchases/sales, inheritance and personal injury work, and broader solicitors’ services, highlighting technical knowledge, efficiency and strong attention to detail. Reviews emphasise fast communication, regular progress updates and smooth, timely completions. Clients value empathy, approachability and professionalism—staff are described as supportive, patient, trustworthy and clear in explaining options. The team is responsive, organised and reliable, helping to reduce stress during difficult or complex matters. Overall feedback underscores expert, compassionate service and excellent client care.
quick responses
professional service
friendly staff
efficient handling
clear communication
supportive guidance
attention to detail
trusted advisers
stress‑free process
regular updates
ReviewSolicitors Review List
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Reviews
4.8
/5
886 Reviews
Filter your results
Star rating
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Review Source
Clients say
What clients say about BTMK Solicitors
Clients praise the firm for conveyancing, property purchases/sales, inheritance and personal injury work, and broader solicitors’ services, highlighting technical knowledge, efficiency and strong attention to detail. Reviews emphasise fast communication, regular progress updates and smooth, timely completions. Clients value empathy, approachability and professionalism—staff are described as supportive, patient, trustworthy and clear in explaining options. The team is responsive, organised and reliable, helping to reduce stress during difficult or complex matters. Overall feedback underscores expert, compassionate service and excellent client care.
quick responses
professional service
friendly staff
efficient handling
clear communication
supportive guidance
attention to detail
trusted advisers
stress‑free process
regular updates
ReviewSolicitors Review List
Garry Williams
Housing & Property
House Sale
What an amazing team of solicitors! They not only completed the sale of my late father's property but prior to that arranged probate for his estate. Nothing was too much for them and their response time for enquiries was exemplary. Thsnkyou so much.
Legal experts tagged in
this review
from BTMK Solicitors Limited
Thank you for your feedback. We’re delighted to hear that our team were able to support you through both probate and the sale of your late father’s property with care and efficiency.
Donna
Verified
This review was submitted by a verified client of BTMK Solicitors Limited.
Housing & Property
Purchase
Fantastic dealt with everything smoothly and completed quickly no issues at all. I would like to thank everyone who dealt with my purchase.
from BTMK Solicitors Limited
Thank you for your feedback. We’re delighted to hear that your purchase was handled smoothly and completed quickly, with no issues throughout.
Anonymous
Verified
This review was submitted by a verified client of BTMK Solicitors Limited.
Divorce and Financial proceedings
Jaime is a very likeable, and knowledgable Solicitor who guided us through what was at times a very difficult and challenging experience.
Legal experts tagged in
this review
from BTMK Solicitors Limited
Thank you for your feedback. We’re delighted to hear that Jaime provided knowledgeable and supportive guidance throughout what was a difficult and challenging time.
Paul
Housing & Property
remortgage and property purchase
A very professional and efficient solicitor that deals with all my conveyance and financial issues. Highly trusted and I highly recommend them.
Legal experts tagged in
this review
from BTMK Solicitors Limited
Thank you, Paul, for your review. We’re pleased you found the service professional, efficient, and trustworthy across your remortgage and property purchase.
Other Reviews
Kiera
Kiera
Really appreciate their quick and simple response. Had been back and forth with a previous firm for over 3 months, I contacted BTMK and got a phone call the same day and my questions answered. Unfortunately we can’t pursue the case I wanted, but should I ever need to for anything else then I’ll definitely come back. Great customer service, quick, courteous, and helpful! Thanks again.
A representative from BTMK Solicitors Limited responded to this review
Thanks Kiera. That’s great to hear. We appreciate the review.
Laura
Laura
Very unhappy
A representative from BTMK Solicitors Limited responded to this review
We are very sorry to hear this. If we can help to try and restore your confidence, please could you email us at info@btmk.co.uk
Vita
Vita
I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!
A representative from BTMK Solicitors Limited responded to this review
Thank you very much for your kind review.
Paul
Paul
We had issues at the beginning but Irfan Kunes was a star and was always there on the phone or via email. We had had a tight deadline and completed thanks to BTMK.
A representative from BTMK Solicitors Limited responded to this review
Thank you for your very kind review, we appreciate it.
Andrew
Andrew
Kevin bouley absolutely did not communicate with my partner and he also said he hadn't been asked to do things that I know he definitely had 😠
A representative from BTMK Solicitors Limited responded to this review
Dear Andrew, I’m very sorry that you’ve had to provide a negative review. If we can look into your matter in more detail, then please feel free to contact me on (01702) 238542 to discuss the matter further.
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