Graham
I would highly recommend using Martin Tolhurst Solicitors for all your conveyancing needs. All the paperwork was sent to me by email which helped to speed up the process, and I had access to an online portal so I could monitor what stage we were at as the sale and buying process progressed. Amanda, my conveyancer, was always contactable by phone, and was happy to answer or help with any questions that I had. The whole process went very smoothly, and I wouldn’t hesitate to use them again in the future.
A representative from Martin Tolhurst Partnership LLP responded to this review on 17 January, 2024
We are delighted that you were pleased with the service we provided on your matter. We hope to act for you again for you in the future. Best Wishes, Clio Martin Tolhurst Solicitors Online Team
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Extremely helpful
So I dealt with Amanda and Laura from teh Sittingbourne branch for the process of buying my house. After the small hiccup of my original solicitor Callum no longer working for the company, (unfortunately I didn't find this out until the sales liaison for the purchase told me) . Amanda went above and beyond with Laura to update me on the stages of my purchase, and advising me on what I needed to do next etc given that I was a first time buyer. I felt as though I was in good hands the entire time
Solicitor named in this review: Amanda Hopper
A representative from Martin Tolhurst Partnership LLP responded to this review on 05 March, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Avoid
1 star as no option to leave none. Went with this company as a recommendation from Ward and Partners. Would avoid at all costs. Had to do nothing but chase them, even on the day of completion worst experience I have ever had with a solicitors
Solicitor named in this review: Amanda Hopper
A representative from Martin Tolhurst Partnership LLP responded to this review on 05 March, 2024
Dear John, We appreciate your feedback regarding your recent experience with our law firm. We are sorry to hear that there were issues during your mother's sale and purchase transaction, and we apologise for any inconvenience caused. We understand that you were representing your mother during the transaction. According to Amanda, the solicitor handling the case, she made every effort to accommodate your mother's desired completion date, even while on annual leave. We understand that you may have experienced some inconvenience, and we want to assure you that we take your feedback seriously. Your feedback is highly valued and we will use it to improve our services in future transactions. If you have any further concerns, please do not hesitate to contact us directly. Sincerely, Ilaria (Marketing Manager)
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Excellent service!!
I would just like to say a big thank you to Amanda and Laura who helped me with the sale of my house from start to finish, it was a long process and tough at times but the light finally came to the end of the tunnel. They were very supportive. So thank you again. Sue Henderson
Solicitor named in this review: Amanda Hopper
A representative from Martin Tolhurst Partnership LLP responded to this review on 21 February, 2023
What a great review- thank you so much for taking the time to leave your feedback for us! Your comments are really appreciated by everyone at Martin Tolhurst. Online Team
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Excellent, Efficient & Attentive
We worked with Amanda Hopper and Laura Delaney on the purchase of our first home and they were fantastic. Martin Tolhurst's fileview portal makes the whole process completely transparent and easy to follow along with. Whenever we had any questions or concerns we would receive a response from Amanda or Laura often on the same day. We were warned by a lot of people that communication with solicitors could be quite slow and arduous but that is far from the experience we've had with them.
Solicitor named in this review: Amanda Hopper
A representative from Martin Tolhurst Partnership LLP responded to this review on 10 February, 2023
We are delighted that you were pleased with the service we provided on your matter. Your comments will be passed onto Amanda and Laura. We hope to act for you again for you in the future. Best Wishes, Clio Martin Tolhurst Solicitors Online Team
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Moving House
Very Professional service with friendly and helpful staff.
Would recommend Martin Tolhurst.
Solicitor named in this review: Amanda Hopper
A representative from Martin Tolhurst Partnership LLP responded to this review on 20 March, 2023
Thank you for taking the time to review our service. We are delighted we met your expectations. We look forward to working with you again.
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Mortgage first time buyer
As a first time buyer, I was very anxious. I communicated via emails and telephone callls, and there was always a quick response. I was kept up to date with the whole process and everything was finalise in exactly 3 months. Well done to the team!!!
Solicitor named in this review: Amanda Hopper
A representative from Martin Tolhurst Partnership LLP responded to this review on 05 October, 2022
Thank you for the great review. Your comments will be passed onto the staff who assisted you and are greatly appreciated
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Good service
Martin Tolhurst Solicitors handled our property purchase with excellent professionalism. They kept us up to date every step of the way.
A big thank you to Amanda Hopper for her help, experience and advise regarding the purchase from beginning to completion. We highly recommend them and will use them again should we need a good solicitor in the future.
Solicitor named in this review: Amanda Hopper
A representative from Martin Tolhurst Partnership LLP responded to this review on 03 August, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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