Martin Tolhurst Partnership LLP

Kerry Hunt dealt with the purchase of a flat for my son that was bought from an inheritance, which made the process a little more complex. Kerry was very professional, helpful, communicative, honest and a pleasure to deal with. I whole heartedly recommend her as a conveyancer and I will be contacting her again myself when I hopefully move house in 2020. Thank you Kerry for your help and support and we wish you every success in your future career.

Ken Amakye Dealt with our Enforcement of Judgement , he acted swiftly, to resolve this debt
The outcome was excellent would highly recommend him

Kerry Hunt dealt with the sale and purchase of my properties and was extremely professional, patient and went above and beyond to get the exchange/completion done before the deadline. My buyers solicitors were quite difficult to deal with due to lack of communication and misinformation that Kerry was receiving, and Kerry dealt with the situation superbly to keep myself on track with where I needed to be throughout the whole process. She was always reachable whenever I needed her to be, and always dealt with my questions and concerns professionally and efficiently. I highly recommend Martin Tolhurst Solicitors. Kerry is a true asset to their business!

I been dealing with Rachel Plum , communication was just via email , the state agent Kim gave me more advice and it was more helpful then her. Im first time buyer and it was very difficult process I had loads of questions as first time buyer, and the way she answer was not professional at all. For example when I asked her when I have to go to the bank to pay my deposit , she said whenever you like we can exchange you without it,I found is answer very unprofessional , she wasn't helpful at all ! Went to the bank to pay my deposit found out that she forwarded me the wrong sort code , totally unacceptable ! When she called the next day didn't even appolgise she gave me wrong sort code ! I would still use them in the future but I definitely am for different salicitor.

We would like to say a big big thank you to Jane Williams Longfield branch and her wonderful team for supporting us step by step throughout the whole process of buying our family home. These months have been absolutely draining as we had the worst vendors any one can imagine! It's been a nightmare however Jane has always guided us as a professional and finally completion has taken place. Thank you to Natalie Rebecca for helping us too. Once again we couldn't of had better Solicotors then Jane from Martin Tolhurst. I have already recommended the firm to my family and friends please keep all the excellent work you do. Wishing you all a festive season.

We chose Martin Tolhurst because of the mostly positive reviews and we were so glad we did. Our solicitor, Gemma Nie, was faultless. She represented us professionally, efficiently, was super friendly and always picked up the phone if we needed to speak with her. Our sales agent's communication was extremely poor, so we were incredibly thankful for Gemma's prompt and concise responses. It often felt like I'd barely clicked 'send' and her email response would come through. 9 weeks from start to finish selling our house and it would have been way more had she not been as on the ball as she was. Will highly recommend and use again without doubt!

I would highly recommend Martin Tolhurst in Ashford who were suggested to me by my estate agents, Ward & Partners.

Employed Victoria Robinson at the Ashford branch to deal with the purchase of an assisted living flat on behalf of an elderly relative. We found her communication skills to be appalling - only responded to requests for updates when pressed, other solicitors (sellers and care home operator) both finding it necessary to ask us to chase her for updates! All in all I suspect she added weeks to the purchase process which was most unwelcome for an elderly person trying to move into an assisted living property. Would not recommend.

Was this review helpful? Yes

Dont use these solicitors, Wards recommend them, which i see as detrimental to Wards reputation. Response times are poor, Cant correctly format a letter. Always waiting on them to pull there finger out. Avoid!

Was this review helpful? Yes

I used Martin Tolhurst when selling my percentage of a part own/part rent flat in Summer 2017. Jane Williams handled everything and kept me informed in a timely manner, mostly via email but also by phone. I didn't have to chase anything. Upon completion and moving I thought that was the end.
In January 2019 I received notice from Jane I was receiving an additional payment from an excess service charge.
Delighted with the service provided even when I thought the case had finished, it was still being worked on.
Would highly recommend using Martin Tolhurst Solicitors. Many thanks to Jane and her team.

Was this review helpful? Yes

I wish I could give this solicitor's 10 stars. I used them to buy my first property. As a single mother, I was doing it all on my own, no help or guidance from older family who had gone through this process before, and Martin & Tolhurst made the process so smooth and easy. The member of staff who was working on my property was called Kerry and she answered every question in a timely matter, would phone me and explain anything about the house buying process in detail and was very patient with me when I didn't understand certain . There was even a point when my vendors were trying to pressure/bully me to exchange and complete on a date that I was not ready for, and Kerry stood her ground ( on my behalf) and did not let the pressure get to her and negotiated for a date that suited me. I would recommend this company to anyone, especially people living in London, as I do, there are so many solicitors in London ( Dodgy ones at that) who bend the truth and who are only interested in being paid rather than helping the customer understand. Everything can be done via post or email so there's no need for Londoners to drive to Kent. We need a solicitor throughout our lives and I plan to use Martin & Tolhurst for other needs that may require a solicitor especially as they charged me atleast £500 less than other solicitors I had looked into. Thank you Martin & Tolhurst again, I just can't thank you enough and specifically Kerry!

Was this review helpful? Yes

Having used Martin Tolhurst Solicitors for a personnel matter, I would highly recommend them, as my experience was very comforting with clear and precise advice. In particular, Nameeta Gujral handled matters very professionally in difficult times. I will always return to them regarding legal matters.

Was this review helpful? Yes